1216 Oak Place, Gatlinburg, 37738, United States
#528 of 533 hotels in Gatlinburg
Guests' ChoiceBased on 8 hotel reviews
5.4Cleanliness
6.8
Comfort
6.1
Location
6.4
Facilities
5.9
Staff
6.1
Value for money
5.2
Free WiFi
7.5
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Showing 1 – 8
Reviewed: 14 January 2024
Kristy
United StatesThe hot tub didn’t work. When I called the number provided they said they would have someone come out the next day to look at it. The next day we went out and enjoyed our day and are unarmed if someone even came to fix the hot tub. I called the maintenance while we were out to confirm if the hot tub was fixed and I was assured the hot tub was indeed fixed. Well when we got back to the house rental the hot tub was in the same shape as we left it that morning. Also when we returned back to the house the tv was on that we did not leave on. Very disappointed to be lied to about it being fixed. Also we found a flaming hot Cheeto on the floor which none of us had, so cleaning wise could be better.
Nice location the driveway sucks getting into but at least has an area you can turn around in order to have a better angle to get up. Not bad for the price but would be better if the hot tub worked as that was a main feature in booking the house.
Stayed in January 2024
Reviewed: 2 April 2024
Betty
United StatesThe road was scary and dangerous as well as driveway, cable didn't work we had no TV Was told tech came while we were gone but nope
The size of cabin
Stayed in April 2024
Reviewed: 27 December 2023
Bergman
United Statesthe place is falling apart and it cause a lot of stress, we had TV's that were broken, the games was broken, there was a lot of things that was broken, we had to deal with maintenance all week that we were there for Christmas. The hot tub was broken down electrical with taped up on walls.
Being with my family even though the place is falling apart and it cause a lot of stress, we had TV's that were broken, the games was broken, there was a lot of things that was broken, we had to deal with maintenance all week that we were there for Christmas. The hot tub was broken down electrical with taped up on walls
Stayed in December 2023
Reviewed: 23 October 2022
Traci
United StatesThere is broken concrete at the entrance and rocks in the driveway, which we slid on getting up to the cabin. The hot tub has mold on it and the cabin was not clean nor did we have bed linens on the beds for the first night. Jackson Mountain Homes which has the cabin for booking, only offered 147.00 for reimbursement for the first night with zero clean bed linens. I would never book this property again and will never book with that company again.
The location
Stayed in October 2022
Reviewed: 16 May 2022
Anonymous
United Statestoo far away from the main trip
very secluded
Stayed in May 2022
Reviewed: 12 December 2022
Loreto
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 12 July 2022
Ivan
United StatesThere are no comments available for this review
Stayed in July 2022
Showing 1 – 8
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