12500 i80 Service Rd, Cheyenne, 82009-8463, United States
#38 of 38 hotels in Cheyenne
Guests' ChoiceBased on 36 hotel reviews
4.0Cleanliness
4.7
Comfort
5.1
Location
5.5
Facilities
4.3
Staff
6.8
Value for money
5.2
Free WiFi
2.5
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Showing 1 – 25
Reviewed: 19 May 2024
Salazar
United StatesIt's looking old and not very safe
The cheapest
Stayed in May 2024
Reviewed: 2 September 2023
Shirley
United StatesOnline reservation for non-smoking room 8/28. On same day I called motel to request ground floor with fridge. My husband is disabled and has a hard time stairs. Also has meds that need to be kept cold. I was told that would not be a problem. However, when I checked in they gave me a second floor, smoking room, without a fridge. Said that was all they had they were full and couldn’t make any changes they didn’t hsve anything. I had to take it because it was after 9 pm and I was having eye surgery next morning and didn’t have time to start looking all over again. Very disappointed!
Stayed in September 2023
Reviewed: 3 September 2021
Patti
United StatesThere were florescent lights in the ceiling above the bed. 1 bulb out of 4 was working. The room was clean but outside the building looked shabby and hundreds of cigarette butts in the back parking lot. Also old non running vehicles were back there. The handle of the shower nozzle pulled off when my husband took a shower. It is obvious this motel is struggling since the Pandemic. The mattress had cigarette holes in it. It was okay to sleep on but not what I expected from a Rode Way Inn.
There was no breakfast at this location.
Stayed in August 2021
Reviewed: 10 July 2021
Kenneth
United StatesThey never REFUNDED MY DEPOSIT. I'M MAD AS HELL....
Quiet room
Stayed in June 2021
Reviewed: 7 June 2021
Folks
United StatesRoom not completely clean. General motel condition needed maintenance or more funding for up keep. Location was at the rear of property and paving was in disrepair. Some issues that prove the above statement. The ice machine didn't work. The exhaust fan in the bathroom didn't work. Front lobby & room door & bathroom doors stick or would not close.(sign in front door stated such). Door thresholds loose or sticking up causing trip hazard. Some TLC would help this location.
Great office help! Great bed and air conditioning! Great pricing.
Stayed in June 2021
Reviewed: 13 May 2024
David
United StatesBad marijuana smoke. Lights did not work. Curtains terrible. Outside appearance not good.
Towels were clean. Sheets were clean. Wi Fi worked good. Clerk was nice. I did not mind that it was a truck stop.
Stayed in May 2024
Reviewed: 8 May 2024
Barbara
United StatesThere were no chairs in room. It needs at least one.
Nice large room and quiet.
Stayed in May 2024
Reviewed: 16 April 2024
Noe
United StatesLocation
Staff was polite and accommodating. Building was dated but staff made up where the other was lacking.
Stayed in April 2024
Reviewed: 24 August 2023
Chris
United StatesThe common areas were quite beat up and seemed dirty and based on them I would have gone to another place but I was too tired to drive safely. Glad I didn't because the room was well cared for and who spends any time in the lobby anyway.
This is about the room. The room was neat and tidy and clean. The furnishings were a bit worn (tables scratched and dinged) but the mattress seemed new and the sheets were obviously new. I would have given a higher room review but the curtain was pretty thin, allowing light from the parking lot in...I got an extra blanket and draped it over the curtain rod so that was handled.
Stayed in August 2023
Reviewed: 24 July 2023
Kevin
United StatesTheir was no microwave or fridge to use for food and the mattress sucked
The staff were nice
Stayed in June 2023
Reviewed: 21 June 2023
Cindy
United StatesIn extreme disrepair needs patchwork, holes in walls, needs painting. Faucet not work in shower. Sink drain clogged. one bed had cigarette holes in the sheets and hair. Second bed had no bottom sheet, mattress sheets had holes. There was no telephone in the room or WiFi. No coffee or breakfast in lobby.
Nothing
Stayed in June 2023
Reviewed: 20 June 2023
Chris
United StatesI would never recommend anybody staying here this is a trucker motel run down and looks like s***
I never checked in the building was run down and staff was poor appearance so called and canceled booking
Stayed in June 2023
Reviewed: 10 June 2023
Valerie
United StatesThe room that we were placed in was not updated, the carpet smelled and the beds and room were ridden with bed bugs. my husband and his co worker woke up with bites all over them after the first few days of staying there. Room 109 is the room that we were placed in and that is the room that has the infestation. We contacted the manager of the property and we got met with rude comments, terrible customer service from the staff and outright disrespect. They of course denied that they had bedbugs and wouldn’t even check the room themselves. Housekeeping is not done at all and the hotel itself is run down. They claim to have monthly pest services done but I’m sure that it won’t have an effect if there is no housekeeping and the hotel itself is run down anyways. The TV that is in that room also doesn’t work and cell phone service is almost completely non-existent.
Nothing to like here.
Stayed in June 2023
Reviewed: 17 May 2023
Teamon
United StatesGive me my money back! Booking.com never said anything about not having a room available!
I didn’t even get to stay there cause there was no rooms available but they still took my money and wouldn’t give me a refund! I wouldn’t recommend this place to anyone!
Stayed in May 2023
Reviewed: 29 August 2022
Judith
United Statestruck stop. No amenities. no phone. no plug outlets
close to rodeo
Stayed in August 2022
Reviewed: 18 October 2021
David
United StatesThis place is a dump. The bathroom was filthy. There was a round seat on an elongated toilet. smelled of cigarettes and burns in the carpet. The entrances were not locked after dark
Good location, no breakfast
Stayed in October 2021
Reviewed: 9 October 2021
Timothy
United StatesThe external appearance was dingy--paint peeling, entrance doors locked or sticking. No elevator. The room was dirty, the window shade ripped, bathroom floor dirty, inadequate room entrance door security, pry bar marks on the door jamb, the blanket was peppered with cigarette burn holes, and the entire motel reeked of stale tobacco smoke. The motel was next to a dive bar and restaurant. A sign on the front desk said the renter could change rooms or get a refund if it was done within 30 minutes of check in time.
There was no breakfast.
Stayed in October 2021
Reviewed: 1 September 2021
Charlie
United StatesThe room and the neighborhood.
Reception w very nice.
Stayed in August 2021
Reviewed: 1 July 2021
Michael
United StatesVery dirty
Stayed in June 2021
Reviewed: 29 June 2021
Shawn
United StatesHeater didn't work in room or bathroom
Shower was very good
Stayed in June 2021
Reviewed: 22 May 2021
Sutton
United StatesThe first room given was filthy. The second was dirty but manageable no air conditioning and the bathroom light didn’t work
Nothing bums outside it was scary
Stayed in April 2021
Reviewed: 9 July 2023
Joe
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 5 July 2023
Jill
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 21 May 2022
Roland
United StatesThere are no comments available for this review
Stayed in May 2022
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