5733 Airline Drive, Metairie, LA 70003, United States
#15 of 17 hotels in Metairie
Guests' ChoiceBased on 133 hotel reviews
5.6Cleanliness
6.3
Comfort
6.4
Location
6.7
Facilities
5.9
Staff
7.1
Value for money
6.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 January 2024
Ladejah
United StatesPlus $50 deposit on top of what you pay ahead of time on booking.com
Stayed in December 2023
Reviewed: 15 September 2023
Luis
United StatesIluminación
Very food
Stayed in September 2023
Reviewed: 8 August 2023
Donaldson
United StatesFriendliness of staff easy to locate
Stayed in July 2023
Reviewed: 3 August 2023
Lionel
United StatesDidn’t have an ironing board. Front desk kept calling the room about a charger someone left in the room disturbing my rest. I didn’t enjoy my stay there. The next morning I found the charger and turned it in to the front desk. And the property didn’t have no pool.
Location
Stayed in August 2023
Reviewed: 9 November 2022
Patricia
United StatesThe mold that was under the inside rim of toilet. Had to ask maid for more coffee pks for the room after she was in and cleaned the room. She kind of scoffed at my request.
Location was great. Desk staff was OK. Maid argued with me about cleaning the room once. She was busy talking to another maid and said that we had the DND sign out which we did not. There was mold under the inside rim of the toilet. But overall the room ok.
Stayed in November 2022
Reviewed: 6 November 2022
Veronica
United Stateshave to wait a long time to get hot water
Stayed in November 2022
Reviewed: 26 September 2022
Daniel
United Statesexterior needs a lot of work. Srill waiting (over two weeks now) to get my $50 deposit back on my card.
Great location, comfortable bed, and the room was clean.
Stayed in September 2022
Reviewed: 31 May 2022
Taylor
United StatesNothing
The room smell good
Stayed in May 2022
Reviewed: 15 May 2022
Amy
United StatesPictures are deceiving, pool was out of service, seemed like more of a boarding hotel, alot of permanent residents, roofs on stairwells leaking, outside was a bit scary. It served its purpose
Location was great
Stayed in May 2022
Reviewed: 26 September 2021
James
United StatesBomb for roaches 🤮
It was quite other than the room I was in
Stayed in August 2021
Reviewed: 5 August 2021
Dibenedetto
United StatesNo grass anywhere
Parking was easy is awe s
Stayed in August 2021
Reviewed: 4 June 2024
Claudia
United StatesThe hotel property was very dirty, no place for 65 year old women to stay
Stayed in June 2024
Reviewed: 13 May 2024
Susan
United StatesNo Pool 😒
Location, Staff, and just all around pleasant place.
Stayed in April 2024
Reviewed: 25 April 2024
Dominique
United StatesChecked in at 3pm my debit card was charged on my end but I was told it was voided on there’s. But I was charged for just the room. They suggested to pay deposit in cash I was told deposit would be returned after checking out(with room check). Upon entering room there were no pillows on the bed on pillow cases. Called front desk twice with no answer. I was already late for a job so I had no time to stop at the front desk. Returned to the room around 12am called front desk again no answer. I went down guy told me he didn’t have pillows to give, only towels. Went back to room to find dirty towels hanging from shower rod. I refused to sleep in there I could only imagine what under the sheets. He refused to return deposit. Showing me a sign hidden out of view when I checked. I always read signs because reading is fundamental nor did the lady at check in refer to it when suggesting it. Stating deposit can only be returned between 8-11am. I wasn’t wasting any more money so I slept in the room on a pile of clothes. The next morning went to check out. They called for a room check. Guess what guys!! They found no pillows in the room. I told them I checked in without pillows. Guy on walkie talkie says”Why would you check in without pillows.” Why didn’t the worker from the night before leave a note about the disgruntled customer wanting pillows and their deposit back. Then they proceeded to tell me they would hold my deposit until a manager could check the cameras to make sure I didn’t steal they pillows!! I was not having that. I had a whole KAREN meltdown. I refused to leave threatening to call the cops and all…(Ps… I don’t play police games) but I was mad. Anyways after less then a two minute BF the deposit was returned.
Stayed in April 2024
Reviewed: 18 April 2024
Giuseppe
United StatesDirty room, shower control was off...randomly spit hot the cold water. No ice make, no breakfast which was promised
Not much
Stayed in April 2024
Reviewed: 14 April 2024
Antronquie
United StatesThe lighting in the room could’ve been a little better , but it didn’t bother me. The overnight front desk person was a little rude about getting maintenance to come fix the tv.
Everything! The man who worked front desk when i check was a little stand-offish , but the front desk ladies who i encountered in the mornings at check out was amazing. Housekeepers was so nice and pleasant!
Stayed in April 2024
Reviewed: 28 March 2024
Olaniyi
NigeriaDecent place
Stayed in March 2024
Reviewed: 21 March 2024
William
United StatesNothing
Nice room
Stayed in March 2024
Reviewed: 12 March 2024
Patrick
United StatesStill haven’t gotten my deposit back
Still haven’t gotten my deposit back
Stayed in March 2024
Reviewed: 11 March 2024
Puckett
United StatesNothing it's was nasty looking inside in was not how imagine looked .I request nobody sleep there if they not on drugs. I couldn't even stay the whole night it was not comfortable.the tub had bun spot's all on it the walls in floors are horrible for the pricing.
Nothing it's was nasty looking inside in was not how imagine looked .
Stayed in March 2024
Reviewed: 11 March 2024
Charlotte
United StatesThe room was good for the price. Good location and quiet. The staff was nice.
Stayed in March 2024
Reviewed: 11 March 2024
Flournoy
United StatesNot applicable
Accessible to the airport
Stayed in March 2024
Reviewed: 11 March 2024
Nehemiah
United StatesI was charged twice for the deposit
Stayed in March 2024
Reviewed: 10 January 2024
Johnson
United StatesBecause of the renovations going on no breakfast was being serve.
The facility was very clean and room was just renovated with the property having ground security and the front desk clerk Cerina was very pleasant.Yes this is a place we will visit again.
Stayed in January 2024
Pozza di Fassa, Italy
Triengen, Switzerland
Emmetten, Switzerland
Val Thorens, France
Świnoujście, Poland
Norg, Netherlands
Prague, Czech Republic
Verona, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content