113 Washington Avenue, Santa Fe, NM 87501, United States
#3 of 44 hotels in Santa Fe
Guests' ChoiceBased on 112 hotel reviews
9.1Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.3
Staff
9.4
Value for money
8.0
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2024
Sabrina
United StatesNot a thing.
Beautiful Southwestern style. Wood burning fires in all the common areas. Perfectly located just steps away from the main plaza. The rooms are very comfortable and nicely appointed. Great gym! The staff is helpful and kind. My husband fell ill and the gentleman in the front of the restaurant ran out in search of bananas for us when he couldn’t find any in his kitchen. We were very well taken care of during our stay.
Stayed in March 2024
Reviewed: 10 March 2024
Deepa
United StatesNothing.
Everything, no detail overlooked! Nice gym, great fireplace, comfortable room, even a Dyson hair dryer. Staff did a great job of being attentive without being overbearing. I was reading a book and they left me a bookmark!
Stayed in March 2024
Reviewed: 19 November 2023
Michelle
United Statesna
helpful staff location library restaurant/var
Stayed in November 2023
Reviewed: 19 November 2023
Michelle
United Statesna
location staff was fabulous. very helpful nice restaurant and bar loved the library/sitting room
Stayed in November 2023
Reviewed: 17 November 2023
Paula
United StatesOur shower had a design flaw. Every shower caused the bathroom to flood. Bar service very slow.
Beautiful and a great location. Excellent staff. Great car service available as needed.
Stayed in November 2023
Reviewed: 14 September 2023
Chrisman
United StatesNothing
Everything
Stayed in September 2023
Reviewed: 12 September 2023
Darlene
United StatesThe breakfast was excellent. The chef was flexible with dietary requests. Lunch was equally delicious and, oh my, the carrot cake was “new age” and out of this world - don’t expect your mother’s cake!
Stayed in September 2023
Reviewed: 8 September 2023
James
United StatesHad to have the shower head tightened but it was done ASAP
Excellent hotel. Very quiet room. Wonderful staff. Great location
Stayed in September 2023
Reviewed: 7 September 2023
Carolyn
United StatesI hate to mention something so minor, but the bath towels were really rough and scratchy, poor quality. With such wonderful bedding and everything else being perfect, I was surprised at this and disappointed. For the price of a room here, even the bath towels should be luxurious.
The bed and pillows were literally the most comfortable bedding I think I have ever experienced in my life. The room and property were clean and the staff were very attentive and professional.
Stayed in September 2023
Reviewed: 3 September 2023
Richard
United StatesShower head was big problem and wouldn’t stay secure, caused a difficult experience when all you needed was to just let it happen.
Close to everything
Stayed in August 2023
Reviewed: 3 August 2023
Cindy
United StatesNothing
The staff is excellent
Stayed in August 2023
Reviewed: 10 July 2023
Malini
United Statesbreakfast was very good but not included in room rate
Stayed in July 2023
Reviewed: 28 June 2023
Michele
United Statesnothing
beautiful decor, personal touches in room for each family member, very comfortable furniture, very welcoming staff, cozy bar, beautiful library and exercise room!
Stayed in June 2023
Reviewed: 16 June 2023
Mohammed
United Statesnothing
The hotel was beautiful and very clean and the staff was exceptional! They took every opportunity to wow us with their service! Best overall hotel experience by far!
Stayed in June 2023
Reviewed: 9 June 2023
Neal
United StatesNothing. It was all extraordinary.
Stayed in May 2023
Reviewed: 3 June 2023
Jeanne
United StatesThe pillows. They don’t have any standard size pillows. And all the king size pillows they have are too thick.
Stayed in May 2023
Reviewed: 30 April 2023
Greg
United StatesThe restaurant is the one blemish on this hotel. Small menu, uninteresting, not what one would expect from a Rosewood property. This has been the case for a long time, however, so hoping they move on from their chef and bring culinary leadership to Santa Fe in the future.
Stayed in April 2023
Reviewed: 2 April 2023
Barbara
United Stateshousekeeping was fantastic!
Stayed in April 2023
Reviewed: 10 March 2023
Erick
United StatesThat we couldn’t stay longer.
Absolutely beautiful artwork and architecture. The rooms were intimate and very comfortable.
Stayed in March 2023
Reviewed: 18 February 2023
David
United Statesgreat sunny room with fireplace
Stayed in February 2023
Reviewed: 6 February 2023
Ana
United Statesthe food could be better
I liked the location and the room size
Stayed in February 2023
Reviewed: 7 January 2023
Karen
United Statesdifficult parking.
so beautiful! fireplace was delightful! great location!
Stayed in November 2022
Reviewed: 20 December 2022
Cathy
United Statesprofessional, friendly attentive staff. beautiful hotel and excellent location
Stayed in December 2022
Reviewed: 7 June 2022
Mary
United StatesWe love it, but feel that prior to Covid, the Hotel is understaffed
Stayed in June 2022
Westport, Ireland
Houston, USA
Vesoul, France
Minocqua, USA
Vysoke Tatry - Novy Smokovec, Slovakia
Pattaya Central, Thailand
Zhangjiajie, China
Prince Albert, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content