609 Chisholm Trail Road, Round Rock, TX 78681, United States
#44 of 44 hotels in Round Rock
Guests' ChoiceBased on 5 hotel reviews
7.0Cleanliness
8.8
Comfort
7.1
Location
8.3
Facilities
7.1
Staff
7.1
Value for money
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 5
Reviewed: 20 May 2024
Janie
United StatesSo upon arriving to RR my husband needed to shave tried to check in , yes it was about 2pm it was early, well woman in the front desk was very rude, denied right away. We asked for a razor and she tried denying that too! razor was right under her, my husband told her we have a reservation here I need to clean up can I please have a razor I can do this else where, after rolling her eyes and making a noise grabs the razor sets it on counter no words exchanged except for “no, it’s not 3 yet” and that was when we walked in! I even asked can I pay now so I can come back and lay down she said “no till check in” so we leave watch my son play! Come back check in she is gone thank God! We get our room walk in restroom sink covered in hair like someone shaved, bathroom floor filthy, and open yogurts from continental breakfast in the fridge! I complained front desk man offered to move us I declined asked for cleaner we cleaned ourselves! We were tired! Next morning rude woman was there again! So eggs were made I am guessing at 5am when breakfast was supposed to be ready, honestly I don’t believe anyone else stayed there! The eggs were so old and hard wouldn’t even scrape off the holder! We asked lady if someone can make fresh eggs! Instead of her replying yes sure, she comes and questions our complaint and after about 2 min replies it will be 10 min. After seeing she would be the one making the eggs we denied eating them!!!! It does say it has a pool, pool is closed 2 visits in a bout a month and pool is still closed!
I love the price and location is great it’s about a 10 min drive from Round rock sportsplex!
Stayed in May 2024
Reviewed: 19 May 2024
Garcia
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 28 May 2024
Angie
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 May 2024
Janie
United StatesThere are no comments available for this review
Stayed in April 2024
Showing 1 – 5
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content