5829 Buck Springs Road, Pinetop-Lakeside, AZ 85935, United States
#6 of 33 hotels in Pinetop-Lakeside
Guests' ChoiceBased on 98 hotel reviews
8.7Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.9
Staff
8.9
Value for money
8.7
Free WiFi
9.5
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End of dialog contentReviewed: 20 February 2024
Manuel
United StatesBetter signage for the office and rooms
No breakfast,great location
Stayed in February 2024
Reviewed: 15 January 2024
Charmagne
United StatesNot enough pillows or pillow cases. Thin static filled top blankets, too thin for winter. No mat or rug on the floor to catch water from snowy boots. Hair left on the wall in the shower.
The pool and Jacuzzi. The kitchen with all the basic dishes and utensils. Late night check in. They brought extra pillows and pillow cases when I asked for them. Playground right outside the back door.
Stayed in January 2024
Reviewed: 19 October 2023
Pricila
United StatesN/A
Loved the location and how accessible everything was. It was super clean, exceeded our expectations!
Stayed in October 2023
Reviewed: 12 October 2023
Todd
United StatesThe only real complaint was the mattress. I was able to sleep fine, but my girlfriend had a rough couple nights.
There was a lot of activities available. Beautiful grounds and landscaping. Large spacious common area outside the room. Very quiet.
Stayed in October 2023
Reviewed: 8 October 2023
Hairlena
United StatesNothing
The property is beautiful and family friendly
Stayed in August 2023
Reviewed: 25 September 2023
David
United StatesBooking .com description of the room was totally wrong, not even close. I would never recommend using Booking.com if you are going to stay at this property. Example, room was to have a bedroom with three queen beds, room had one queen bed. advertised as sleeping six adults and four children. Room was listed two bathrooms, had only one. CALL DIRECT or you are going to have a problem with your reservation.
Breakfast isn't part of the stay. Location was perfect.
Stayed in September 2023
Reviewed: 4 September 2023
Kessay
United StatesN/A
My family and I loved swimming, plus all the other fun activities.
Stayed in September 2023
Reviewed: 20 August 2023
Mcmanis
United StatesOur room was beautiful and very clean. We loved the indoor pool and the hot tub. We were close to great restaurants and cool shops. We plan on going back to this resort next year!
Stayed in August 2023
Reviewed: 10 August 2023
Thomas
United StatesCan't think of anything.
The location, amenities, quality and cleanliness of the unit were all outstanding. The one king bed and bedding comfortable and firm. The deck off the bedroom was a nice touch in the summer.
Stayed in July 2023
Reviewed: 8 August 2023
Chavez
United StatesThe staff were very nice. Had no problems. Very clean. Had a great time. The kids had lots to do. Kept them busy. Thank you very much. I definitely will be back.
Stayed in August 2023
Reviewed: 28 July 2023
Debora
United StatesThe pictures on line do not show the truth. Breakfast would of been good The ac did not cool to good.
Grounds n all the facilities
Stayed in July 2023
Reviewed: 20 July 2023
Brandon
United Statesthe first room inside the common area was loud, kind of smelled like spaghetti and Lysol and was a weird layout. the second room was fine.
the staff was amazing. our first room was not up to our standards and had us in the indoor common area. They worked hard on a busy weekend and found us a replacement that was great. Thank you to the staff for doing that. this review would have been much different. 👍 Also, the grounds keepers and maintenance guy were amazing. They take pride in what they do and it showed. thank you for making great outdoor spaces for us to enjoy!
Stayed in July 2023
Reviewed: 14 July 2023
Beverly
United StatesVery hard to find the Office after dark with no lighting or signs showing you where it is located in the middle of everything.
Wasn't aware there was breakfast available. Would have been good to know.
Stayed in July 2023
Reviewed: 7 July 2023
Richard
United StatesFake eyelash on the coffee table and pubic hair on the floor of the shower room.
Everything was nice
Stayed in July 2023
Reviewed: 24 June 2023
Marilyn
United StatesEverything was fine.
The staff was great. They got us switched from second floor to first floor. Easier for us to unload the car.
Stayed in June 2023
Reviewed: 11 June 2023
Robert
United Statesexceptionally clean
Stayed in June 2023
Reviewed: 3 April 2023
Dena
United StatesThis place is a gem 💎 We loved it!
Stayed in March 2023
Reviewed: 13 October 2022
Ray
United StatesThe property was very nice. Loved the pool and hot tub and other activities. It’s in a good location for fishing especially on the Apache reservation.
Stayed in September 2022
Reviewed: 24 September 2022
Harold
United StatesThe pool was too cold for us.
Beautiful place with cute miniature golf course, and nice spa. Very comfortable lodging with well equipped kitchen.
Stayed in September 2022
Reviewed: 7 September 2022
Ananda
United StatesI was overcharged $250. it did get taken care of, thankfully, but it was definitely something our family didn’t need to navigate as we were going on a trip to help offset stressful medical issues. Sofa bed was not comfortable for our son, which was sad given the cost of the place and knowing they were actually offering reduced rates the nights we were there on similar rooms thru Booking.com made it a little annoying.
liked the amenities - game room, basketball, mini golf, pool, and also having a kitchen, as we cook our own meals when we travel
Stayed in August 2022
Reviewed: 19 August 2022
Vince
United StatesN/A
Location good for golf and some what for fishing lakes.
Stayed in August 2022
Reviewed: 16 August 2022
Jeffrey
United StatesThe layout of the property and ease in finding my room. The convenance of parking. Liked the detailed and historical- descriptive map of the facility.
Stayed in August 2022
Reviewed: 10 August 2022
Paul
United StatesLocation and comfort
Stayed in August 2022
Reviewed: 10 August 2022
Lloyd
United StatesA toaster would have been nice to have in the room. Also more than one packet of coffee.
No breakfast, but studio kitchen in the room was very adequate with a few groceries we brought.
Stayed in August 2022
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