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  5. Reviews of Roundhouse Resort, a VRI resort

Reviews of Roundhouse Resort, a VRI resort 5 stars

5829 Buck Springs Road, Pinetop-Lakeside, AZ 85935, United States

#6 of 33 hotels in Pinetop-Lakeside

Guests' Choice

Review score

Based on 98 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 20 February 2024

    9.0
    Great!
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Better signage for the office and rooms

    No breakfast,great location

    Stayed in February 2024

  • Reviewed: 15 January 2024

    8.0
    Not as comfy the first night as it should have been.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Not enough pillows or pillow cases. Thin static filled top blankets, too thin for winter. No mat or rug on the floor to catch water from snowy boots. Hair left on the wall in the shower.

    The pool and Jacuzzi. The kitchen with all the basic dishes and utensils. Late night check in. They brought extra pillows and pillow cases when I asked for them. Playground right outside the back door.

    Stayed in January 2024

  • Reviewed: 19 October 2023

    10
    Great experience! :)
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Loved the location and how accessible everything was. It was super clean, exceeded our expectations!

    Stayed in October 2023

  • Reviewed: 12 October 2023

    9.0
    Great location, lush grounds, peacefully quiet.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The only real complaint was the mattress. I was able to sleep fine, but my girlfriend had a rough couple nights.

    There was a lot of activities available. Beautiful grounds and landscaping. Large spacious common area outside the room. Very quiet.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The property is beautiful and family friendly

    Stayed in August 2023

  • Reviewed: 25 September 2023

    8.0
    Disappointed with Booking.com. Call direct to check
    • Leisure trip
    • Group
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights

    Booking .com description of the room was totally wrong, not even close. I would never recommend using Booking.com if you are going to stay at this property. Example, room was to have a bedroom with three queen beds, room had one queen bed. advertised as sleeping six adults and four children. Room was listed two bathrooms, had only one. CALL DIRECT or you are going to have a problem with your reservation.

    Breakfast isn't part of the stay. Location was perfect.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    My family and I loved swimming, plus all the other fun activities.

    Stayed in September 2023

  • Reviewed: 20 August 2023

    10
    We had a fantastic weekend and we loved staying at the Roundhouse Resort!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    Our room was beautiful and very clean. We loved the indoor pool and the hot tub. We were close to great restaurants and cool shops. We plan on going back to this resort next year!

    Stayed in August 2023

  • Reviewed: 10 August 2023

    9.0
    It's quaint, comfortable, peaceful & we enjoyed outdoor relaxation, mini golf, indoor pool
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    Can't think of anything.

    The location, amenities, quality and cleanliness of the unit were all outstanding. The one king bed and bedding comfortable and firm. The deck off the bedroom was a nice touch in the summer.

    Stayed in July 2023

  • Reviewed: 8 August 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very nice. Had no problems. Very clean. Had a great time. The kids had lots to do. Kept them busy. Thank you very much. I definitely will be back.

    Stayed in August 2023

  • Reviewed: 28 July 2023

    8.0
    Nice family place
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    The pictures on line do not show the truth. Breakfast would of been good The ac did not cool to good.

    Grounds n all the facilities

    Stayed in July 2023

  • Reviewed: 20 July 2023

    8.0
    Book early, and know which room you are getting up front.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the first room inside the common area was loud, kind of smelled like spaghetti and Lysol and was a weird layout. the second room was fine.

    the staff was amazing. our first room was not up to our standards and had us in the indoor common area. They worked hard on a busy weekend and found us a replacement that was great. Thank you to the staff for doing that. this review would have been much different. 👍 Also, the grounds keepers and maintenance guy were amazing. They take pride in what they do and it showed. thank you for making great outdoor spaces for us to enjoy!

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    Very hard to find the Office after dark with no lighting or signs showing you where it is located in the middle of everything.

    Wasn't aware there was breakfast available. Would have been good to know.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    10
    We will be back
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Fake eyelash on the coffee table and pubic hair on the floor of the shower room.

    Everything was nice

    Stayed in July 2023

  • Reviewed: 24 June 2023

    9.0
    We enjoyed it and will stay there again.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    Everything was fine.

    The staff was great. They got us switched from second floor to first floor. Easier for us to unload the car.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    10
    VERY friendly staff was friendly and the room was very clean and comfortable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    exceptionally clean

    Stayed in June 2023

  • Reviewed: 3 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    This place is a gem 💎 We loved it!

    Stayed in March 2023

  • Reviewed: 13 October 2022

    10
    We loved it. We’ve stayed there in the past and we’ll stay again.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The property was very nice. Loved the pool and hot tub and other activities. It’s in a good location for fishing especially on the Apache reservation.

    Stayed in September 2022

  • Reviewed: 24 September 2022

    10
    We were very pleased , and Jill was so kind, upgrading our booking and bringing us more coffee!
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    The pool was too cold for us.

    Beautiful place with cute miniature golf course, and nice spa. Very comfortable lodging with well equipped kitchen.

    Stayed in September 2022

  • Reviewed: 7 September 2022

    8.0
    A pleasant stay in the pines.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I was overcharged $250. it did get taken care of, thankfully, but it was definitely something our family didn’t need to navigate as we were going on a trip to help offset stressful medical issues. Sofa bed was not comfortable for our son, which was sad given the cost of the place and knowing they were actually offering reduced rates the nights we were there on similar rooms thru Booking.com made it a little annoying.

    liked the amenities - game room, basketball, mini golf, pool, and also having a kitchen, as we cook our own meals when we travel

    Stayed in August 2022

  • Reviewed: 19 August 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Location good for golf and some what for fishing lakes.

    Stayed in August 2022

  • Reviewed: 16 August 2022

    10
    An excellent way to escape from the city life and experience the mountain free, cool air.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    The layout of the property and ease in finding my room. The convenance of parking. Liked the detailed and historical- descriptive map of the facility.

    Stayed in August 2022

  • Reviewed: 10 August 2022

    10
    Beautiful place to stay. We will stay again b
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location and comfort

    Stayed in August 2022

  • Reviewed: 10 August 2022

    9.0
    It was enjoyable and the quietest place we have ever stayed, almost like we were the only ones there
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    A toaster would have been nice to have in the room. Also more than one packet of coffee.

    No breakfast, but studio kitchen in the room was very adequate with a few groceries we brought.

    Stayed in August 2022

Showing 1 – 25

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