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  5. Reviews of The Royal Sonesta Minneapolis Downtown

Reviews of The Royal Sonesta Minneapolis Downtown 5 stars

35 South 7th Street, Downtown Minneapolis, Minneapolis, MN 55402, United States

#35 of 73 hotels in Minneapolis

Guests' Choice

Review score

Based on 326 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 15 May 2024

    9.0
    Not so bad to spend night
    • Leisure trip
    • Couple
    • Premium King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was not comfortable.

    Clean room!

    Stayed in February 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Premium Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    View from hotel room window wasn't great.

    Great location if you're attending a concert at the Target Center!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Great hotel, Great staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    While the lighting was nice for ambience, it wasn’t great for doing makeup at all. There was a long mirror to use inside the closet system but it was also was blocked in shadow. I wish there was a way to turn up the light in the bathroom when you would like to. I would not have wanted to be getting ready for a special event with this lighting. Falling asleep at night was disturbed by people being disruptive on the street below. Of course this is not the hotels fault, but I was surprised I could hear this so clearly despite being 10 floors up- there were people screaming loudly (assuming these ones were either high or mentally unwell) a few times every day and night. This did make me hesitant to venture out for a walk instead of in a car, but we just paid attention as we walked around each day. The hotel does have safety precautions in place, as an example you can only use the elevator with your key card.

    The staff greeted us with efficiency and friendliness. Each interaction with staff was really welcoming and kind. Thank you so much Gabby! Arriving to our room it felt like we were the only ones on the whole floor. Complimentary bottled water was in the room, the TV was easy to navigate, the soaps and shampoos supplied smelled delightful to me. The bed and sheets were very comfortable. There were lots of little details we were very happy with. We found it easy to walk to breakfast both of the mornings we were there. Underground parking was extra, but not overpriced. FYI- We did choose to pay directly to the parking garage over the weekend, as the weekend rates are very reasonable. We ordered takeout for the room from the Wood and Paddle, that is attached to the hotel. Just a burger, fries, salad and crème brûlée - all excellent.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • Premium King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nice location

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King Room - Non-Smoking
    • Stayed 2 nights

    The bed was too hard for my husband's taste. Not enough pillows.

    Room was very clean, roomy and quiet.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Right downtown

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Great stay in downtown Minneapolis
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Access to skyway was not open for football game.

    Location was superb!

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Our stay was great! Walking distance to many locations!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom did not have a fan and the door did not latch shut. The comforter had stains on it.

    Stayed in December 2023

  • Reviewed: 15 October 2023

    9.0
    Great downtown location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was on the expensive side. All meals, including breakfast, had to be purchased at a restaurant in the area.

    We liked the helpful staff who directed us to things we wanted to see in the area. We also felt secure and appreciated the parking close by.

    Stayed in October 2023

  • Reviewed: 17 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No room service

    Clean room

    Stayed in July 2023

  • Reviewed: 9 August 2023

    9.0
    Great location, comfortable, and clean room!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    We were planning to valet park, but could never find an attendant, so we just ended up parking ourselves in the adjacent ramp.

    The room was nice size, bed was comfy, and the bathroom was wonderful.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Very good hotel downtown Minneapolis
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The downtown in Minneapolis on a friday is a ghost town. Few people on the streets, little to do and many restaurants closed. Its a business area, not for tourists.

    Very clean hotel, good room and excellent beds. The restaurant was very good both dinner and breakfast.

    Stayed in July 2023

  • Reviewed: 3 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Just a bit far from our location

    Very clean and great staff!

    Stayed in May 2023

  • Reviewed: 22 July 2023

    9.0
    BDay in Minneapolis
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little pricey for the room size. I ha e had bigger rooms for the same or less money.

    The location was nice. The room was great. The hotel is nice. I love that there's a restaurant in the lobby.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    7.0
    Good enough
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room had some rough spots which we attempted to call the front desk about but they never answered the phone . There was a blood smear on the extra toilet paper roll and what looked to be a bloody finger print on the upper right part of the bathroom door . Also a very dark colored stain near the foot of one bed . It still amazes me that so many hotels choose carpet over a flooring that can be sanitized

    Pleasant and helpful front desk staff . Parking garage was very safe .

    Stayed in June 2023

  • Reviewed: 3 July 2023

    8.0
    Nice room but would’ve liked it serviced daily
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Room wasn’t serviced everyday

    Nice room

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We spent more than an hour at the reception before the staff found rooms for us.

    We liked the location. The location is perfect. And the rooms are spacious.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    Nice staff, service for business suite is lacking
    • Leisure trip
    • Couple
    • Business King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No room service in early afternoon. Most hotels I've been to will check back for late sleepers, but this one did not. I usually wouldn't be bothered by this as much but we booked the suite and spent a bit more for this stay and expected a bit higher of a bar.

    Perfect location for pride and US Bank Stadium. The staff were very friendly. The view of our suite was essentially the wall of an outer building, which is a bit bizarre but we kind of liked it as it kept the sunlight out. This is not a place to stay for beautiful views of Minneapolis (or, any views whatsoever, but I preferred the ability to sleep in.

    Stayed in June 2023

  • Reviewed: 18 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Business King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was horribly uncomfortable. View 15th floor window was that of an interior wall in the atrium.

    Location, and modern

    Stayed in May 2023

  • Reviewed: 23 April 2023

    8.0
    overall my stay was great and the rooms are nice
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    it was cold and couldn’t adjust thermostat

    nice area close to everything but thermostat wouldn’t go up and it was a little cold in my room.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    our room did not have a window.

    great location. lovely restaurant. parking.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    9.0
    Excellent staff,helpful with silly questions as
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    A place to buy minor forgotten necessities. Forgot my toothbrush, lol

    Location. Went to a concert at State Theater. Perfect walking distance. Great resteraunt for breakfast & an excellent supper.

    Stayed in April 2023

  • Reviewed: 18 March 2023

    9.0
    Loved seeing To Kill A Mockingbird. Great new restaurant with a fabulous menu.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    There is no where for my dog to do her duty in downtown Minneapolis. The Peabody in Memphis has an extremely small dog area but it does the trick for my dog. I'm not asking for a full blown dog park but just a few square feet of grass would be greatly appreciated by me and my dog. As well, downtown Minneapolis is looking increasingly shabby. Wake up and re-vitalize it before it is too late.

    Restaurant was a big improvement over the one in the Radisson. I had a pheasant pappardelle that was fabulous. Also like the fact that dogs are still welcome at this hotel.

    Stayed in February 2023

  • Reviewed: 5 March 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Premium King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    For an upgraded room, it would have been nice to 1) have a bathrobe, and 2) have been asked if I needed a water and coffee pod refill (no housekeeping during my 2 days there).

    Decor.

    Stayed in March 2023

Showing 1 – 25

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