420 Park Avenue South, NoMad, New York, NY 10016, United States
#128 of 418 hotels in New York
Guests' ChoiceBased on 1228 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
7.7
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Amanda
United StatesDidn’t like having to use my key card to go down the elevator.
Our room was clean and comfortable with a great view! The pool and roof deck bar and dining were amazing! Great location to walk everywhere!
Stayed in June 2024
Reviewed: 2 June 2024
Kamal
United KingdomBathrooms could be updated but were clean and fit for purpose
Great location. Comfortable rooms and beds, great pool and rooftop bar
Stayed in June 2024
Reviewed: 1 June 2024
Antony
United KingdomAll good!
Really nice location, lots of restaurants and bars nearby. Rooftop terrace with pool great place for a few hours in. Rooms really big and comfy.
Stayed in June 2024
Reviewed: 29 May 2024
Mark
United StatesEverything was good
Great location with a general store/pharmacy across the street and beside a Starbucks.
Stayed in April 2024
Reviewed: 29 May 2024
Susanna
United StatesThe mattress was not supportive at all and my partner had a backache in the morning (we’re not elderly).
The service and rooftop bar/ pool were excellent. It was a great location and surprisingly quiet in the room for how lively it was outside.
Stayed in May 2024
Reviewed: 28 May 2024
Amanda
GermanyThe room service - the food was good, but the presentation and value for price were not at all aligned. It was expensive, but showed up looking like it was a kiddie’s microwave dinner (which I’m sure it wasn’t). The bathroom accoutrement could also be updated, some of the metal fixtures in the bathtub were loose or imbalanced in the bathroom - it looked like it was long past maintenance or replacing.
I loved the pool area and whole rooftop space - it felt luxurious to be able to swim and sunbathe above the city on a hot spring day.
Stayed in May 2024
Reviewed: 23 May 2024
Mustapha
AustraliaVery clean answer everyday the cleaner are coming and changing
Stayed in May 2024
Reviewed: 21 May 2024
Gosselin
United StatesUnfortunately, the staff did not made the check-in process easy… but that seems to be common in the contemporary world.
The property was nice and located in a great area.
Stayed in May 2024
Reviewed: 21 May 2024
Daniel
United KingdomNothing really.. The only problem was the noise from roadworks outside the building. Nothing to do with the actual hotel.
Location, staff as well as facilities and room were very good.
Stayed in May 2024
Reviewed: 9 May 2024
Hilary
United KingdomSuper place Great location. Will definitely return x
Stayed in May 2024
Reviewed: 6 May 2024
Cassie
United StatesOur minibar fridge was not working. We stopped by and asked the Concierge to send someone to our room to take a look but no one ever came.
The location was great. Lots of really good restaurants nearby as well as shopping. Close to a subway stop as well. The front desk gentleman that checked us in was lovely. Very engaging and friendly.
Stayed in May 2024
Reviewed: 3 May 2024
Aaron
CanadaFold-out bed was kind of lumpy - but no complaints from the kid.
Location! Staff were very friendly and room clean. Pool was open which was a pleasant surprise. Loved the complimentary champagne on Friday and Saturday.
Stayed in April 2024
Reviewed: 24 April 2024
Elchin
AzerbaijanCheck in at 16:00. Staff could be more flexible.
Locaion is very nice!
Stayed in April 2024
Reviewed: 18 April 2024
Jennifer
United KingdomFrom the outside the entrance lobby looks a little shabby, but the hotel itself more than makes up for this
The hotel room was superb... spacious, wonderful bed, wonderful bathroom and even a small balcony to feel very 'New York'! All the staff were wonderfully helpful, always willing to go the extra mile to help... and the concierge knew everything! It was perfect to be a few metres from a Subway line, making all of Manhatten easily accessible. ..As for the roof-top pool... what could be better!
Stayed in April 2024
Reviewed: 15 April 2024
Sylvia
United StatesPool was way too hot! It was unswimmable. Service was extremely slow when I requested a few items to be brought to the room. Unfortunately our "view" was of a garbage area of the building next door. Not impressive.
Loved the proximity to the 6 train! Also nice to have a Whole Foods nearby! Rooftop pool was beautiful, but way too hot on the day we went in. We loved the restaurant and the service we received there! The performers we saw were fantastic!!
Stayed in April 2024
Reviewed: 15 April 2024
Joseph
United StatesElevator issues were a bit frustrating but not a deal breaker... It also took nearly an hour to get our car from the valet when we were leaving. They did warn us beforehand but an hour to get the car while waiting with three kids was a bit rough.
Large extended room with an oddly large number of closets (5-6). The TVs and room tech are a bit dated (small and lacking modern casting/options). We stayed on the 18th floor but one elevator didn't go to 18 (waiting for repair) so we were constantly skipping the broken elevator. The room card reader in the elevators didn't work, so anyone could access any floor, guest or not. Elevator issues aside, the location, room size, and staff were phenomenal!
Stayed in April 2024
Reviewed: 13 April 2024
Jean-baptiste
FranceThe hotel staff took really good care of us (each day, we would receive a SMS to check up on us). The baby bed in the room was really comfortable, to the satisfaction of our daughter. The hotel's location in downtown Manhattan is perfect (close to Grand Central Terminal and the Empire State Building). We had a wonderful time at Royalton Park Avenue South!
Stayed in April 2024
Reviewed: 9 April 2024
Hanna
FinlandNice hotel, great location and very friendly staff.
Stayed in April 2024
Reviewed: 8 April 2024
Tracy
United StatesThe bed was a marshmallow with ruts and the pillows were really flat
Great spot and large room
Stayed in April 2024
Reviewed: 6 April 2024
Sophie
United KingdomStrange line up of many men on reception. Where are all the women and why so many staff standing around?
Great location. Comfortable rooms.
Stayed in April 2024
Reviewed: 20 March 2024
Dmitriy
United StatesVery good cleaning. Perfect location.
Stayed in March 2024
Reviewed: 27 February 2024
Esa
FinlandGreat breakfast!
Stayed in January 2024
Reviewed: 21 February 2024
Letsgoonholiday
United KingdomThe pull out sofa bed was old and sank in the middle, would be OK for one person - but we had to use is for 2 which was uncomfortable. The shower door leaked everywhere. The prices in the bar we high when not in happy hour - $12 for a basket of fries, a standard bottle of wine $72 (we pay £8 in the UK for the exact same one).
The roof top outdoor pool was lovely and even warm in the snow. Enjoyed Happy Hour in the rooftop bar. Rooms were spacious.
Stayed in February 2024
Reviewed: 16 February 2024
Dale
United StatesFurnishings are showing wear and tear. Description for the suite said two balconies, but there was only one.
Great location. Friendly and helpful staff.
Stayed in February 2024
Beirut, Lebanon
Skala, Greece
El Carpio, Spain
Campiglia Marittima, Italy
Georgioupolis, Greece
Montauroux, France
Charleston, USA
Puerto Chacabuco, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content