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  5. Reviews of Royalton Park Avenue

Reviews of Royalton Park Avenue 5 stars

420 Park Avenue South, NoMad, New York, NY 10016, United States

#128 of 417 hotels in New York

Guests' Choice

Review score

Based on 1220 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 29 May 2024

    9.0
    Great stay at the Royalton
    • Leisure trip
    • Couple
    • Grand Deluxe King Room
    • Stayed 3 nights

    Everything was good

    Great location with a general store/pharmacy across the street and beside a Starbucks.

    Stayed in April 2024

  • Reviewed: 29 May 2024

    7.0
    Super fun and would stay here again!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was not supportive at all and my partner had a backache in the morning (we’re not elderly).

    The service and rooftop bar/ pool were excellent. It was a great location and surprisingly quiet in the room for how lively it was outside.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Overall it was an excellent stay - the staff were friendly and kind, the room was comfortable, and the rooftop is specta
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room service - the food was good, but the presentation and value for price were not at all aligned. It was expensive, but showed up looking like it was a kiddie’s microwave dinner (which I’m sure it wasn’t). The bathroom accoutrement could also be updated, some of the metal fixtures in the bathtub were loose or imbalanced in the bathroom - it looked like it was long past maintenance or replacing.

    I loved the pool area and whole rooftop space - it felt luxurious to be able to swim and sunbathe above the city on a hot spring day.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Very clean answer everyday the cleaner are coming and changing

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Great Place, Not So Great Staff Experience.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, the staff did not made the check-in process easy… but that seems to be common in the contemporary world.

    The property was nice and located in a great area.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Great location, room and staff.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    Nothing really.. The only problem was the noise from roadworks outside the building. Nothing to do with the actual hotel.

    Location, staff as well as facilities and room were very good.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Park Avenue Suite
    • Stayed 4 nights
    • Submitted via mobile

    Super place Great location. Will definitely return x

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Enjoyable stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    Our minibar fridge was not working. We stopped by and asked the Concierge to send someone to our room to take a look but no one ever came.

    The location was great. Lots of really good restaurants nearby as well as shopping. Close to a subway stop as well. The front desk gentleman that checked us in was lovely. Very engaging and friendly.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Excellent location and good value for the quality of the facilities
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights

    Fold-out bed was kind of lumpy - but no complaints from the kid.

    Location! Staff were very friendly and room clean. Pool was open which was a pleasant surprise. Loved the complimentary champagne on Friday and Saturday.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Check in at 16:00. Staff could be more flexible.

    Locaion is very nice!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Great service, great room and great pool in the centre of New York Ciy ;)
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    From the outside the entrance lobby looks a little shabby, but the hotel itself more than makes up for this

    The hotel room was superb... spacious, wonderful bed, wonderful bathroom and even a small balcony to feel very 'New York'! All the staff were wonderfully helpful, always willing to go the extra mile to help... and the concierge knew everything! It was perfect to be a few metres from a Subway line, making all of Manhatten easily accessible. ..As for the roof-top pool... what could be better!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Great location & rooftop restaurant with live music!
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights

    Pool was way too hot! It was unswimmable. Service was extremely slow when I requested a few items to be brought to the room. Unfortunately our "view" was of a garbage area of the building next door. Not impressive.

    Loved the proximity to the 6 train! Also nice to have a Whole Foods nearby! Rooftop pool was beautiful, but way too hot on the day we went in. We loved the restaurant and the service we received there! The performers we saw were fantastic!!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Great location and large but oddly shaped room
    • Leisure trip
    • Family with young children
    • Manhattan Suite
    • Stayed 3 nights

    Elevator issues were a bit frustrating but not a deal breaker... It also took nearly an hour to get our car from the valet when we were leaving. They did warn us beforehand but an hour to get the car while waiting with three kids was a bit rough.

    Large extended room with an oddly large number of closets (5-6). The TVs and room tech are a bit dated (small and lacking modern casting/options). We stayed on the 18th floor but one elevator didn't go to 18 (waiting for repair) so we were constantly skipping the broken elevator. The room card reader in the elevators didn't work, so anyone could access any floor, guest or not. Elevator issues aside, the location, room size, and staff were phenomenal!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 7 nights
    • Submitted via mobile

    The hotel staff took really good care of us (each day, we would receive a SMS to check up on us). The baby bed in the room was really comfortable, to the satisfaction of our daughter. The hotel's location in downtown Manhattan is perfect (close to Grand Central Terminal and the Empire State Building). We had a wonderful time at Royalton Park Avenue South!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Nice hotel, great location and very friendly staff.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    It was a good stay
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was a marshmallow with ruts and the pillows were really flat

    Great spot and large room

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Comfortable stay in a good location.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Strange line up of many men on reception. Where are all the women and why so many staff standing around?

    Great location. Comfortable rooms.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    7.0
    Definitely not a 5 star hotel like Booking says. It is a bit overpriced, old and lacks necessities that would make it a
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Very good cleaning. Perfect location.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 3 nights

    Great breakfast!

    Stayed in January 2024

  • Reviewed: 21 February 2024

    8.0
    Great location, lovely staff, fab pool but more like a UK 4 star.
    • Leisure trip
    • Family with young children
    • Manhattan Suite
    • Stayed 7 nights

    The pull out sofa bed was old and sank in the middle, would be OK for one person - but we had to use is for 2 which was uncomfortable. The shower door leaked everywhere. The prices in the bar we high when not in happy hour - $12 for a basket of fries, a standard bottle of wine $72 (we pay £8 in the UK for the exact same one).

    The roof top outdoor pool was lovely and even warm in the snow. Enjoyed Happy Hour in the rooftop bar. Rooms were spacious.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Great location. Nice Hotel
    • Business trip
    • Couple
    • Park Avenue Suite
    • Stayed 2 nights

    Furnishings are showing wear and tear. Description for the suite said two balconies, but there was only one.

    Great location. Friendly and helpful staff.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good value for money in a very central location for exploring Manhattan however I would not consider this to be a 5
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Very slow bar staff.

    Very central to mid town Manhattan and very reasonably priced.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    Amazing long weekend in the big Apple.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Pool changing rooms didn’t feel that clean.

    Staff v friendly and helpful. Rooms v comfortable and clean. Small noise issue from another room dealt with very quickly and efficiently. Great location. Rooftop Bar is nice. Housekeeping very good.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    7.0
    Good location and friendly staff. Rooms could be improved with a couple of small changes like some mirrors in the bedroo
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were a little tired. No full length mirror. No mirror at all in the bedroom (only one in the bathroom). Air con is extremely loud.

    Really lovely staff. A great rooftop bar and pool. Comfy bed.

    Stayed in February 2024

Showing 1 – 25

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