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Reviews of Motel 6-Kansas City, MO 2 stars

3636 Randolph Road, Kansas City, MO 64161, United States

#107 of 114 hotels in Kansas City

Guests' Choice

Review score

Based on 463 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.6

  • Location

    6.5

  • Facilities

    5.4

  • Staff

    6.8

  • Value for money

    5.8

  • Free WiFi

    6.7

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Showing 76 – 100

  • Reviewed: 7 October 2023

    1.0
    Disrespectful people working!
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The front desk worker was very rude!

    I didn’t like anything about it because the guy at the front desk was very rude!

    Stayed in October 2023

  • Reviewed: 3 October 2023

    2.0
    Will not stay here again
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything else. The door has a large gape between the door and the frame- so flies get in. ALL NIGHT. The hotel provides no soap/ shampoo and only a hand towel. WTF

    The room was clean

    Stayed in October 2023

  • Reviewed: 2 October 2023

    1.0
    Hate it and will never return
    • Leisure trip
    • Family with young children
    • Quadruple Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The first room the light in bathroom didn't work, sink was falling apart and fridge didn't shut (131) Next room the toilet didn't flush and the rude staff gave me a plunger and told me to fix it and bring the plunger back. They finally gave us another room that didn't have a microwave and the ac had a shortage in the plug and kept shutting off making us sweat all night. Staff was awful

    Stayed in September 2023

  • Reviewed: 25 September 2023

    1.0
    Wouldn't recommend to anyone
    • Leisure trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Filthy, smelly, run down and extremely rude staff. Also extremely overpriced

    Nothing

    Stayed in September 2023

  • Reviewed: 24 September 2023

    3.0
    My stay was a hassle and I was treated like a criminal.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was given a hard time by the front desk because I failed to mention my husband was traveling with me. He was made to show identification which is absurd and I've never had to provide ID for every guest. Also I had a friend with me when I was trying to check in and they made her leave because they have a "no guest" policy. The photo online shows a beautiful pool and there is no pool. It sucked

    I liked the price when I booked online

    Stayed in August 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Ok

    It was ok

    Stayed in September 2023

  • Reviewed: 28 August 2023

    3.0
    Was doable for a single night.
    • Leisure trip
    • Couple
    • King Room - Disability Access - Non-Smoking
    • Stayed 1 night

    Room was not clean. There was no information in the room explaining how to operate the TV remote, or description of the rules and regulations for the room such as where to get ice. THERE WAS NO PHONE IN THE ROOM IN CASE OF EMERGENCY! The bathroom door was warped and would not close.

    Good location.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything great

    Stayed in July 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything great

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything great

    Stayed in July 2023

  • Reviewed: 24 August 2023

    1.0
    My stay was below standards.
    • Leisure trip
    • Group
    • Queen Room - Smoking
    • Stayed 1 night

    No remote forTV I had to unplug it to shut it off. No pillows on the bed. No blanket on the bed. Room door had a small opening even after it was shut and locked. All this was brought to the attention of the staff that was there and I was told it would be taken care of. It wasn’t taken care of at all. Also Wi-fi connection was very poor. I will never stay at this place again and even though it financially economical I still didn’t feel it was worth my money due to the way things were.

    No breakfast available. I really didn’t like anything about thisplace

    Stayed in August 2023

  • Reviewed: 21 August 2023

    1.0
    The place was nasty
    • Leisure trip
    • Family with young children
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was disgusting I didn't stay

    Nothing I got a refund because the room was filthy and had bed bugs

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    Good
    • Family with young children
    • Quadruple Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Peaceful

    Stayed in August 2023

  • Reviewed: 8 August 2023

    1.0
    I can’t properly fill out a survey when we didn’t get to experience staying here.
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I made a reservation online and had a confirmation number and everything when I called nobody seemed to be able to find the reservation. We did not even get to stay here.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    2.0
    the staff was terrible especially the white woman who works the first shift
    • Leisure trip
    • Couple
    • Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything

    everything was terrible it was nothing great about this place

    Stayed in July 2023

  • Reviewed: 2 August 2023

    1.0
    Dirty
    • Leisure trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tub was dirty. There was a bag in the smoke detector.

    Nothing

    Stayed in August 2023

  • Reviewed: 29 July 2023

    2.0
    Save your money and rent a room elsewhere.
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was very dirty and the air conditioner didn't work. Not only that, but I almost slipped and fell when I stepped into my room due to some sort of oil on the floor. I was transfered to a different room with an air conditioner that worked (slightly) better than the original room. When I got into my new room, my double bed room was only give ONE single pillow for TWO beds.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    1.0
    Awful, and unsanitary. How dare you take customers money for this.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was awful! We never leave reviews but this room and hotel was horrible. The room was so moldy, my allergies have gone crazy then I’ve seen in years. Plus there was literal pupic hair on the bed sheet, in the towels, on the floor and toilet. How dare you Motel 6, do you know how many years I’ve recommended the company. I would like my money back to be honest.

    It was awful! We never leave reviews but this room and hotel was horrible. The room was so moldy, my allergies have gone crazy then I’ve seen in years. Plus there was literal pupic hair on the bed sheet, in the towels, on the floor and toilet. How dare you Motel 6, do you know how many years I’ve recommended the company. I would like my money back to be honest.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    1.0
    Bad place.
    • Leisure trip
    • Family with young children
    • Quadruple Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The area and people was scary for 2 women traveling alone. The railings were rusted and probably not hold a person falling against it. We did not stay. We left to find a reputable place. We requested a refund.

    Nothing

    Stayed in July 2023

  • Reviewed: 17 July 2023

    3.0
    They was loud and very uncomfortable for me and my family are door didn’t shut all the way and people were standing outs
    • Leisure trip
    • Family with young children
    • Quadruple Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in July 2023

  • Reviewed: 17 July 2023

    1.0
    It was beyond terrible.
    • Leisure trip
    • Family with young children
    • Quadruple Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Where do I begin? *lots of human body hair in the bed *was followed by 3 guys *a woman screaming at someone on facetime saying you are to pay me I will not pay your Uber. *no soaps at all *our room door you can tell has been kicked in. So we couldn't lock our lock hing. *we pulled up and had 2 vehicles watch our new expedition as we pulled in and unloaded and watched us walk to our room. Both vehicles 1 was a van and then the other was a truck parked behind and continued to watch us and our expedition. *rooms were very very dirty human hair everywhere. *people outside our door being very loud having unappropriate conversation so we and my 4 kids which 3 of them were teen age girls whistling and saying dirty things to them. *we ended up with in 20 minutes of all this and we packed up and just drove home which was 2 hours away. My family was very scared. So this was the worst of the worst.

    They gave me extra blankets

    Stayed in July 2023

  • Reviewed: 13 July 2023

    7.0
    Reasonable price for the stay not luxurious, sketchy area
    • Leisure trip
    • Couple
    • Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room could of been cleaner Dirt behind bed

    Close to the stadium

    Stayed in July 2023

  • Reviewed: 10 July 2023

    1.0
    Worst hotel experience ever.
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff was unkind, mean, and had no problem being nasty/disrespectful towards you.

    Absolutely nothing. The staff was so mean and the facility was absolutely filthy. It was also in a completely unsafe area.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    1.0
    This location was very disappointing from staff to filthy room. Manager was confused about reservation on booking. Com,
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor customer service, unprofessional manager, Dirty rooms.

    Absolutely nothing.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    3.0
    Only good because I got to see Taylor swift
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Never got towels. The mattress had a chunk ripped out of it. Random stains everywhere on the sheets and comforter. TV was broken. Literally one bar of soap.

    Good central location.

    Stayed in July 2023

Showing 76 – 100

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