Reviews of Rustic Relaxation Retreat Fairytale Haven near Volcano! Eco-Friendly on 2 Acres!
16-2001 Uau Road, Kurtistown, HI 96771, United States
Review score
Based on 4 hotel reviews
Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
6.9
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Facilities
6.9
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Staff
5.0
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Value for money
6.7
Showing 1 – 4
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Reviewed: 17 May 2024
Gordon
Germany4 reviews1 helpful voteSuperbYou have to be aware that the place is operated on solar power and a generator. The first thing you should do is to take a look at the generator, because when we came in the late evening, the previous guests seemed to have used up most of the batteries and after one hour we sat in the dark, not knowing how to operate the generator. This made us go to bed early using our smartphone lamps and some torches we found. Turning on the generator on the next day was no big deal, but in the night without proper lights we did not want to search it. The next days the solar power was enough to get us through all days and nights without problems and we didn't need the generator at all. Don't know what the previous guests did to get the batteries emtpy...
The house sits in the middle of a place that is surrounded by plants and flowers. This location was magic, as we could listen to the sounds of different little animals, such as bell frogs, in the night. We loved the place and enjoyed our stay very much.
Stayed in May 2024
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Reviewed: 1 January 2024
Gelfand
United States1 review1 helpful vote“Left homeless.”The property was very difficult to get to, even with an off road 4 wheel drive vehicle. When we finally did get there, the automatic lock wouldn’t open and we couldn’t get into the property. The owner didn’t answer the phone or messages asking for help. We had to leave and get a motel room because we had no where to stay. Awful experience.
Stayed in December 2023
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Reviewed: 30 October 2023
Fjmsjk
Australia45 reviews4 helpful votes“Off grid - nice rustic setting but be prepared to have no power at night.”This is an off-grid house, solar power is available during the day but very limited at night (1-2 hours max). You need to run the gas generator which is very loud and kinda ruins the nice quiet atmosphere. There is little help if things don't work as the owner (at least during our stay) was not on the island. If you are comfortable with running a gas generator for about 2 hours a night and if lamps were provided so that you could manage without electricity at night it would be better. Also fill the bathtub with water so you can refill the toilet as no power = no water. Note shower water pressure and temp fine if power is on. A different place to stay and good if you are ok with roughing it a bit.
It is a very nice house, located in a quite setting. Very relaxing location, not too far from the Volcano National Park and the south east side of the island.
Stayed in October 2023
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Reviewed: 20 September 2023
Fellipe
United States15 reviews3 helpful votes“Not what I expected and paid for.”It’s an off the grid house but that’s not listed on the headline neither on the description of the property. You only find out that you need to deal with power outage and generator after you pay and book it. Just then you receive this long messages with all the instructions about how to deal with everything. That’s not what we’re looking for when we book a regular accommodation. There was no water pressure on any faucet, shower and tub. Only cold water (no hot water at all during our stay, we toke a cold shower late at night when we arrived and couldn’t bathe the kids). Next morning we had no electricity early in morning and the generator wasn’t working. The owner of the property sounded really nice and apologetic at first and offered a discount and partial refund but then tried to canceling the refund with booking later on, not honorable. She also stated that the water pressure issue had been mentioned by previous guests.
Beautiful place.
Stayed in September 2023
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