801 North Giant City Road, Carbondale, IL 62902, United States
#7 of 10 hotels in Carbondale
Guests' ChoiceBased on 296 hotel reviews
7.3Cleanliness
7.6
Comfort
7.8
Location
8.4
Facilities
7.3
Staff
8.3
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 30 May 2024
Reinhout
United StatesThe room smelled musty, and beds were not very comfortable. The pool area needs work. The floor is heaving in areas, and you can smell mold.
The location was great. The staff were friendly.
Stayed in May 2024
Reviewed: 28 May 2024
Castanza
United StatesThe renovation on the 1st floor are nice however the toilets are very low to the floor and difficult to use for seniors.
For the past 4 years we’ve stayed at this location due to my Granddaughter attending SIU. This location is close to the university and at a price we were comfortable with paying.
Stayed in May 2024
Reviewed: 15 May 2024
Maureen
United StatesIn our room the TV didn't work properly, and our phone didn't work at all. The clerk showed us two other available rooms to choose from that had working TV & Phone. The Clerk was wonderful and very helpful!!!
The rooms and staff were very nice and clean. The Breakfast was delicious, and the pool was area was clean. We really like the location of the Hotel too!!
Stayed in April 2024
Reviewed: 22 January 2024
Lynda
United StatesThey were painting 2 or 3 doors down when we got there. Paint fumes gave me a headache. Floors were uneven.
It was centrally located. Breakfast was good.
Stayed in January 2024
Reviewed: 20 January 2024
Yukio
United StatesPool was closed.
I did not eat breakfast due to my time constraint.
Stayed in January 2024
Reviewed: 30 December 2023
Lisa
United StatesThe oversized room we booked was great for our family.
Stayed in December 2023
Reviewed: 23 November 2023
Eugene
United StatesHot Breakfast food was ok, but not great
Very clean, very comfortable bed and pillows. Friendly staff
Stayed in November 2023
Reviewed: 17 November 2023
Ron
United StatesHotel needs to work on housekeeping. Air vents in bathroom and ac unit need thorough cleaning. Fit and finish could also use some work.
Front desk (Jennifer) was extremely helpful and very friendly. Food options nearby were plentiful.
Stayed in November 2023
Reviewed: 17 October 2023
Andrea
United StatesRoom was not properly cleaned between one day and the next, door was repaired and noisy, sideboard of the room were unglued and many surfaces were not dusted in ages.
Breakfast was ok, good choice of options, unfortunately bacon was not crispy and biscuits on the Monday were either too dry or just from the day before.
Stayed in October 2023
Reviewed: 13 October 2023
Ayse
TurkeyBed and the pillows were not very comfortable
Location Good breakfast Quiet, clean
Stayed in October 2023
Reviewed: 12 October 2023
Colton
United StatesThe only ice machine was on the first floor.
Stayed in October 2023
Reviewed: 2 October 2023
Jennifer
United StatesRooms could definitely use some updating with new furniture, paint job, etc (though it was very clean). Our nightstand drawer was broken and couldn’t be pushed in all the way;the charging stations in the lamps did not hold the phone chargers well so electronics didn’t charge overnight (had to use wall outlets in order for them to stay in); could use new bathroom towels that are softer material (they were clean, but rough on the skin)
Property and rooms were clean, staff were friendly & helpful. Great location to SIU if purpose of trip is for activities at the University
Stayed in October 2023
Reviewed: 25 September 2023
Curt
United StatesNeeds some painting and cleaning in common areas
good location
Stayed in September 2023
Reviewed: 13 September 2023
Robinson
United KingdomNothing
The breakfast had a good selection. The location was excellent and central to everything
Stayed in September 2023
Reviewed: 11 August 2023
John
United StatesCleanliness. Garbage in hallways not cleaned up. Garbage from people that had takeouts was placed out side in hallway. Was there are whole visit.
Location was good.
Stayed in August 2023
Reviewed: 7 August 2023
Chrysanne
United StatesThe hallways needed to be cleaned and vacuumed.
Location
Stayed in August 2023
Reviewed: 21 July 2023
Patricia
United StatesPeople loitering outside front door.
The reception we received upon check in.
Stayed in July 2023
Reviewed: 6 July 2023
Inis
PhilippinesSwimming pool is dirty
Nothing
Stayed in July 2023
Reviewed: 14 June 2023
Meg
United StatesThe refrigerator in our room wouldn't close, so our food and drinks got warm. The t.v. only got one channel.
It was good, the scrambled eggs were good.
Stayed in June 2023
Reviewed: 5 May 2023
Daniel
United Statesits closer to SIU
Stayed in April 2023
Reviewed: 18 April 2023
Michael
United Stateshotel could use some updating
close to main road
Stayed in April 2023
Reviewed: 16 April 2023
Izumi
United StatesGood location, comfortable rooms, very good breakfast
Stayed in April 2023
Reviewed: 9 February 2023
April
United Statesnothing that a little paint and changing the outdated fixtures wouldn’t hurt. housekeeping may need a little help. dirty carpet in hallway, they left a pillow case on floor. but it was clean.
location. friendly staff
Stayed in February 2023
Reviewed: 3 October 2022
Tom
United StatesThird floor was being worked on, and hallway had definite sewer smell. Entry had overwhelming cleaner smell.
Stayed in October 2022
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