Reviews of The Dylan Hotel at SFO 3 stars
110 South El Camino, Millbrae, CA 94030, United States
#5 of 10 hotels in Millbrae
Guests' ChoiceReview score
Based on 1022 hotel reviews
8.3Score breakdown
-
Cleanliness
8.9
-
Comfort
8.9
-
Location
8.9
-
Facilities
8.5
-
Staff
8.7
-
Value for money
8.4
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 19 May 2024
Km
Singapore7 reviews8.0“Can do for a simple boutique hotel”- • Leisure trip
- • Couple
- • Traditional Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
The interior needs some updating as the furniture was quite old
Location
Stayed in May 2024
-
Reviewed: 13 May 2024
Mike
United States160 reviews18 helpful votes9.0“An excellent stay at a reasonable price walking distance from SFO monorail”- • Leisure trip
- • Couple
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
While there is a microwave near the front desk for Guest use, a small refrigerator in the room would be nice.
An extensively renovated 3 story strip motel. Beautiful in the details, like a small outdoor seating area, providing water bottles instead of plastic, coffee, hot chocolate gratis AND wine by the glass. And of course the location, about 100 yards from the SFO monorail / CalTrain / BART terminal, so very easy access from SFO for early morning flights or late night arrivals. Good restaurants within short walks [we liked Neal's Coffee Shop]. Just an overall pleasant experience at a good value.
Stayed in May 2024
-
Reviewed: 13 May 2024
Joanna
United States13 reviews1 helpful vote9.0“Perfect for a quick overnight stay near the airport”- • Leisure trip
- • Couple
- • Deluxe King Room with One King Bed
- • Stayed 1 night
- • Submitted via mobile
Location
Clean and comfortable
Stayed in April 2024
-
Reviewed: 12 May 2024
Travelingchuck
United States23 reviews8 helpful votes8.0“Convenient, clean, modern update of a traditional motel.”- • Leisure trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
I had reserved a room with one bed but got one with two doubles. The rooms are small, so I would have had more space with one bed. The outdoor patio saved the day. I did not bother to check if the other option was available.
The location is a short walk to both Millbrae.BART and Caltrain and even a stop for the SamTrans 292 bus to SFO. It was perfect for my overnight stop with dinner in the city and getting to and from SFO. This is an old-fashioned, city-motel--style property thoughtfully updated with new bathrooms, AC/heat units, TVs, and modest but comfortable furnishings, They provide good quality, metal water bottles for use during your stay, a nice touch. This is a far cry from a marginal, similar property I stayed at in a small Eastern city a few years ago. There is a pleasant, small, outdoor space where I had a conversation with my daughter. We had the space to ourselves in late afternoon. If I were staying longer, I would consider taking one of the rooms with a balcony. Although they do not serve breakfast, the coffee shop they recommend and provide a fifteen percent discount for is the real deal with two chefs working the grill to prepare a good range of made to order egg dishes, pancakes, waffles, and the usual fixings from fresh ingredients.
Stayed in May 2024
-
Reviewed: 12 May 2024
Chaoyang
Australia213 reviews14 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Motel style but a bit modern and clean. Plenty of restaurants around. 10 minutes drive to SFO. I enjoyed the stay.
Stayed in May 2024
-
Reviewed: 2 May 2024
Brian
United States4 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
Feels and smells like an old motel. Room was too dark; the lighting was too dim.
Super convenient location near public transit and airport. Very friendly and helpful staff.
Stayed in March 2024
-
Reviewed: 30 April 2024
Sunny
United States12 reviews8.0“Good”- • Leisure trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 5 nights
No grocery or convinient stores within walking distance.
Near by the BART and Caltrain stations
Stayed in April 2024
-
Reviewed: 24 April 2024
Kristin
United States2 reviews8.0Very good- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
I wish there were more food/snack options
I loved the decor and the quietness The bed was so comfortable and it just felt safe and cozy
Stayed in April 2024
-
Reviewed: 17 April 2024
Suzanne
United Kingdom20 reviews3 helpful votes9.0“Excellent stop over near tge airport”- • Leisure trip
- • Couple
- • Traditional Queen Room with One Queen Bed
- • Stayed 2 nights
- • Submitted via mobile
Soundproofing not so good!
Very close to SFO Free parking close to the room Good modern shower room
Stayed in April 2024
-
Reviewed: 15 April 2024
Rice
United States1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
Property was clean, well maintained, and secure. Staff professional. Room was clean and attractive. BART and several decent eating places within easy walking distance. Good access to nearby airport using BART or other options.
Stayed in April 2024
-
Reviewed: 12 April 2024
Kiernan
United States3 reviews8.0Very good- • Leisure trip
- • Couple
- • Traditional Double Room with Two Double Beds
- • Stayed 1 night
close to the airport, easy to get to Bart to park and catch our flight.
Stayed in April 2024
-
Reviewed: 9 April 2024
Devsigwic
United States3 reviews8.0“Coming back Soon!”- • With a pet
- • Leisure trip
- • Couple
- • Deluxe King Room with One King Bed
- • Stayed 1 night
Wish we could have been placed on the opposite side of the train. It was pretty loud. Next time I would have requested a top floor room facing the mountains.
The Hotel was super cute. I loved the music record players theme of our room. The grounds had great energy. Easy walk to Milbre downtown for dinner. Really nice check in staff.
Stayed in March 2024
-
Reviewed: 3 April 2024
Stefanie
Switzerland6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
Clarity that location is a motel, not a hotel where the door faces indoors.
Room was recently refurnished to a cool 70's vibe. Large room. Central location with good parking.
Stayed in January 2024
-
Reviewed: 31 March 2024
Stephen
Jersey3 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Despite the convenient location the price is still expensive.
The location is very convenient for the airport
Stayed in March 2024
-
Reviewed: 21 March 2024
Fay
United States4 reviews9.0“Exactly what I needed!”- • Leisure trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 2 nights
Nicely updated with stylish furniture, bedding (nice extra small pillow), and little "oasis" water fountain area to sit. Overall it was charming. They even have wines and beers to purchase with Happy Hour deals. Easy to get to SFO. Great value!
Stayed in March 2024
-
Reviewed: 21 March 2024
Craig
Hong Kong54 reviews1 helpful vote9.0Superb- • Business trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Disappointing that the area appears to close around 9pm. Not the hotel's fault. Minor point as a boutique hotel with fancy coffee I would have expected milk not powdered cream.
Great location next to the Bart station. Helpful friendly staff. The room had everything you could want.
Stayed in March 2024
-
Reviewed: 20 March 2024
Lori
United States21 reviews1 helpful vote8.0“cozy, comfortable place to stay close to the airport”- • Business trip
- • Solo traveller
- • Deluxe King Room with One King Bed
- • Stayed 1 night
The location is great for early flights but not great for sleeping: The hotel is wedged between a busy highway and commuter train tracks. My room on the back side of the hotel, overlooking the tracks, seemed particularly loud. The girl at the front desk offered ear plugs, which in the end I did not need.
The Dylan Hotel at SFO is a marvel. A former motel, the place has been artfully converted into luxe hotel rooms. I had an unbelievably comfortable bed, soft linens, a super plush extra blanket -- even a cozy bathrobe. Coffee and happy hour wine in the lobby were a nice plus. Even the common spaces were beautifully and thoughtfully designed. And the girl at the front desk was lovely: She booked me a taxi for an early morning ride to the airport, which is only about 10 minutes away.
Stayed in March 2024
-
Reviewed: 13 March 2024
Rafael
Philippines11 reviews8.0“It was a good and convenient place to stay at.”- • Leisure trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Cleaning lady was a bit short when she asked what time I would vacate the room to be serviced
Didn’t avail of breakfast
Stayed in February 2024
-
Reviewed: 13 March 2024
Heidi
United States2 reviews9.0“This was a great surprise of a room. It was updated, clean and had amenities all around. Will definitely stay there ag”- • Leisure trip
- • Couple
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Tv was difficult to use and air unit had a squeak.
Neat boutique hotel. Remodeled bathroom was great!
Stayed in March 2024
-
Reviewed: 11 March 2024
Yelyzaveta
France37 reviews5 helpful votes8.0“Great”- • Business trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Noisy(near the highway)
Bathroom products, luxury feel, close to the airport and to the Caltrain station, feels safe
Stayed in March 2024
-
Reviewed: 28 February 2024
Manon
Canada16 reviews2 helpful votes8.0“Comfy, quiet room for a good night sleep before an early morning flight”- • Leisure trip
- • Couple
- • Deluxe King Room with One King Bed
- • Stayed 1 night
- • Submitted via mobile
Cosy bed. Great location for early flight
Stayed in February 2024
-
Reviewed: 27 February 2024
Black
United States1 review8.0“The Dylan is like something you’d see in an old movie—sketch outside but family inside.”- • Leisure trip
- • Solo traveller
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
I’m not really into 1950s interior design.
The 1950s esthetic was unusual.
Stayed in February 2024
-
Reviewed: 19 February 2024
Mara
Germany12 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Very clean room, great price, friendly staff, easy check-in and check-out
Stayed in February 2024
-
Reviewed: 18 February 2024
Zhiyang
China5 reviews7.0Good- • Leisure trip
- • Couple
- • Traditional Queen Room with One Queen Bed
- • Stayed 1 night
- • Submitted via mobile
The hair dryer in the room does not work, and the hotel cannot give us a replacement.
The location is pretty good, with free parking lots. There are lots of restaurants within walking distance. The neighborhood is very safe.
Stayed in February 2024
Guests also reviewed these properties:
-
Aparthotel Calema Avenida JardimMonte Gordo, Portugal
-
Silvani 123 B&BFlorence, Italy
-
Villa SchwarzwaldSchluchsee, Germany
-
West View CottageSeahouses, UK
-
Kleopatra Atlas Hotel - Adults OnlyAlanya, Turkey
-
Sobe Gajić Sremski KarlovciSremski Karlovci, Serbia
-
The Uluwatu PeakUluwatu, Indonesia
-
Casa AmphoraWintrich, Germany
