Old leftover food in the fridge, and no shampoo or body wash only bar soap

Friendly staff

Stayed in May 2023

Not too clean. Dirty floor & questionable clean sheets & pillowcases. Also, I had a stalker upstairs for 2 days. The first night he/they were loud and it sounded like a stampede up there. I didn't realize until day 2 I was being followed everywhere I went in my room. They must have installed a camera because day 1 they were working with a drill and and pounding the floor. I'm sure they had alot to hide, so they probably wanted to make sure they wouldn't get talked about and/or caught. I guess we get what we pay for.

The staff and the comfortable bed. The owners do their best with the parking being available for their guests. Very friendly & welcoming.

Stayed in October 2022

There was no soap, the towels were old and dingy

It was okay,

Stayed in October 2022

Not sure how the conditions are in the other rooms but in room 207, there was a couple of hole that have been plastered over without paint so they’re easy to spot. There was a roach in the shower, the mini fridge didn’t seem to be working, and the bed probably had bedbugs since our feet started to get itchy.

While yes it’s cheap, you have a working bathroom, tv and lighting.

Stayed in August 2021

Floor was dirty. Room was noisy. Fridge was noisy.

Stayed in July 2021

Felt sticky

I think the price was cool

Stayed in July 2021

I didn't like the service I didn't like the location I didn't like the room the price and the attitude of staff

I didn't like anything about my stay the management was awful the beds were awful they probably had bed bugs

Stayed in January 2024

We walked into a room that was filthy, broken down and worst customer service we have ever received. We have photos and videos to show anyone interested. Because of our schedule-a wedding in afternoon, we did not have time to find a new hotel. We weren't looking for something fancy. Just clean and welcoming. Not a broken toilet paper holder with a quarter roll. Not given a blanket and told "use this side the other side is dirty". Perhaps with a working lock not taped on by electrical tape. A working refrigerator would have been thoughtful. The cherry on the top, to be told our relationship is our "personal problem" felt so wrong. (we are a married gay couple). In calling the property afterwards we found out that they would allow us to check in at 12:00 with no additional costs. They shouldn't just choose who they will charge additional costs to. That is just biased.

We enjoyed the 24 hour restaurant 5 blocks away which we had to use because there was not any coffee available onsite.

Stayed in October 2023

the room was not clean, cockroaches in the bathroom and room wall , towels are poor quality

customer service

Stayed in May 2023

It could have been the slightest bit cleaner, but it wasn’t disgusting. I realized as I was typing this that I did not get my deposit back for the key, so that’s a bummer. BRING $20 CASH FOR THE KEY CARD, I didn’t see that anywhere in the description.

Our room, in particular, was in a hallway, so no light was coming into the windows in the morning, so we could easily sleep in! I liked that. The man at the counter was pretty cool. Bed was suuuper comfy and I loved the bathtub.

Stayed in May 2023

They were alot but to make it simpler the bed mattress was dirty and stain, me and my boyfriend and to go to Wal mart to get need pillows because they were stain and ripped

I woke up alive and bed bug free

Stayed in November 2022

Room was really dirty. Did not take a shower because bathroom was so dirty. No closet. No drawers. There were holes in the bathroom door and walls. The guy I was traveling with was sure that he heard two gun shots the night we stayed. Beds were super noisy with some metallic sound. Will never stay here again.

Nothing. We were very disappointed. I think there are bed bugs there.

Stayed in November 2022

Shower too slow

The receptionist was negotiable but we paid 2 per parking and we have 4 cars so he let us pay for 2 parking and 2 free...but they need to put it on the app for parkings..

Stayed in November 2022

I was denied service/room as they said they no longer accepted booking.com reservations. They said all their available rooms were full and the ones that you can "book" are actually under construction...WHAT?! I was turned away, they didn't even bother to help or care about my confirmation number, extremely frustrating situation to walk into.

Nothing. I was denied service/room as they said they no longer accepted booking.com reservations. They said all their available rooms were full and the ones that you can "book" are actually under construction...WHAT?! I was turned away, they didn't even bother to help or care about my confirmation number, extremely frustrating situation to walk into. DO NOT BOOK HERE THROUGH BOOKING.COM

Stayed in September 2022

Nothing really

Loved the bed it's a King!!! The room was really nice and the restroom is really beautiful, the shower is big enough for two adults!!! Close to the the 5, 57, 22 and the 55 freeways. the Santa Ana Main place mall is a 5 minute drive or 15 minute walk

Stayed in July 2021

The a/c unit did not work well. Room was stuffy.

good value & location

Stayed in October 2022

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023