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  5. Reviews of Ambrose Hotel

Reviews of Ambrose Hotel 4 stars

1255 20th Street, Santa Monica, Los Angeles, CA 90404, United States

#51 of 389 hotels in Los Angeles

Guests' Choice

Review score

Based on 350 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    7.9

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Showing 1 – 25

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Proximity to to restaurants, shopping and the ocean

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Lovely hotel.
    • Family with young children
    • Premier Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No on site restaurant.

    Everything

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 3 nights
    • Submitted via mobile

    AC very noisy, window too small

    Room size, location

    Stayed in April 2024

  • Reviewed: 3 March 2024

    9.0
    Excellent and upscale, would stay there again.
    • Leisure trip
    • Group
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast is not full scale. The phone charger in the room was not very strong and took a long time to charge. There were no extra blankets in the room, so we had to call for that.

    Room was very upscale and comfortable, quiet and elegant. Location is great, Santa Monica is such a great place to stay in LA. The lobby and sitting/dining areas were elegant and beautiful. It was a rainy weekend but the hotel felt cozy and offered umbrellas when we ventured out, called taxis and was very helpful. There was underground parking for guests which was very convenient. We loved the Tesla hotel shuttle that drove us to our venue and back. Excellent service.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    10
    lovely hotel, with character and great staff
    • Leisure trip
    • Family with young children
    • Traditional King Room
    • Stayed 5 nights

    quite a long way from the beach but we knew that beforehand

    super relaxed vibe in the hotel, liked the happy hour when all guest can have a free drink at the bar area. nice area to walk and bike around.

    Stayed in December 2023

  • Reviewed: 16 February 2024

    10
    Great location, comfortable and clean room. room
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    Very pleasant stay. The staff was very nice and the room was comfortable and clean.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    The most comfortable bathrobes I have ever tried!
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    I absolutely loved the bathrobes and the white noise machine. I had really the best night of sleep. The location is very good, a bit away from the “centre”, but it’s easy to reach by car.

    Stayed in December 2023

  • Reviewed: 21 January 2024

    9.0
    I will definitely have a Staycation there
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was really nice

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    I would gladly stay there again.
    • Leisure trip
    • Couple
    • Traditional Studio King
    • Stayed 2 nights
    • Submitted via mobile

    AC was a bit noisy and tea & coffee was not provided in the room - these could be had on the lobby level 24/7.

    We had a 4th floor room with a balcony, it was spacious and included WiFi, unlike some brand hotels.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    The staff was wonderful, helpful. Above and beyond the usual.
    • Leisure trip
    • Solo traveller
    • Traditional King Room
    • Stayed 4 nights
    • Submitted via mobile

    My breakfast was adjusted to my needs. The menu is limited, very LA. But with small facilities it should work for most people. The service was great.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Get a room with a terrace, visit Joe's Pizza on your way back from wherever. Great location.
    • Leisure trip
    • Solo traveller
    • Traditional Studio King
    • Stayed 1 night

    Terrace views are legit. Some places advertise balcony or terrace, and you're outside staring at a wall, not here.

    Stayed in September 2023

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, comfortable bed, nice lobby and delicious breakfast. Great location.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Great Hotel if you are in Santa Monica
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 3 nights
    • Submitted via mobile

    Had to pay the parking. If you are a guest of the hotel, park must be included in the price. But this is so in Santa Monica….

    Very Good Location, Perfect solution if you are in Santa Monica. Staff tried to help and solve every request. Highly Recommended.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    10
    It was comfortable and inviting staying there!
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Honestly, there wasn’t anything I didn’t like

    Great location. Nice neighborhood! Very clean grounds inside and out! The decor inside the lobby, dinning area, library, outdoor lounge… all of it was gorgeous! Every single staff member I dealt with or even walked passed was so welcoming and was nicely greeted! Nick, Brandon were very hospitable! The driver Enrique was just the sweetest! Everyone was nicely dressed as well! It was a GREAT stay! I will most def stay again and recommend to anyone going to that area!

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Traditional King Room
    • Stayed 3 nights
    • Submitted via mobile

    The windows of my room faced the wall of another building, right under the windows is a garbage dump. Bad odor if you open the window and at night people loudly rake the dumpster. Creepy .

    Good location, cozy atmosphere, friendly staff. Early check-in. Thank you very much

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Super good location, nice ambience, Room service only every three days. Not ok at these prices.
    • Leisure trip
    • Family with young children
    • Traditional Studio Double
    • Stayed 4 nights

    At check-in we were told that the Ambrose Hotel is a "Green Hotel" and therefore the rooms are cleaned only every three days. However, we can tell the staff when we need fresh towels. A little disappointing for the rather high price. On booking.com we chose Traditional Studio with king size bed, 30m2 with patio/veranda and walk-in shower. Unfortunately, the pictures and description from booking.com did not match the room we received (Traditional Studio). We had a bathtub instead of walk-in-shower and a super small balcony where barely two chairs fit. At the reception we were told that the pictures from booking.com are not correct.

    The room and bathroom was large. Quiet location, with the window closed. Good Wi-Fi access. Free aperitif and Tesla service are a good idea. Nice ambience, secure underground parking. Very good location.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    really lovely. hope to return.
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Calm, welcoming and comfortable. Reception staff were great. loved the extras: drinks, bikes, tesla service.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    Great
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted via mobile

    No pool

    Didn’t have it

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Traditional Studio Double
    • Stayed 4 nights

    great hotel, with lovely staff

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    Stunning boutique hotel in quiet location of Santa Monica, with complimentary bikes & gym
    • Leisure trip
    • Family with young children
    • Traditional Studio Double
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing - it is fantastic !

    We loved everything about the property. The hotel is small (rooms are a good size) and beautifully decorated giving it a cosy and European feel. It is in a quiet / peaceful location and opposite a lovely coffee shop and close to restaurants. Complimentary bikes. Only $10/15 Uber to the Pier. Alternatively hotel offers courtesy Tesler journey between 11am-8pm. There is also a gym.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Good hotel in Santa Monica
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Small things to improve, we have family room for 4 people, but only two glasses, two bottles of water, two bathrobes in it. Room service once per 3 days that is fine, but no equipment to dry your towels. After 2 days they just started stinking. The reception staff should be more friendly when you check in as usually in 4 stars hotels. We were explained all details about the hotel in 1 minute quick speech :)

    Very nice room, not too big hotel in which you feel really nice, close to the beach (around 25 min walk), good cosmetics in bathroom, sustainable policy, we were happy to stay there.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Highly recommend!
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to add.

    The staff - so friendly and helpful The rooms Facilities The Tesla drop off and pick up The patio area The happy hour The gym Tarting across the street.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Traditional Studio Double
    • Stayed 4 nights
    • Submitted via mobile

    No pool

    Weight room

    Stayed in July 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    N/A

    Stayed in July 2023

Showing 1 – 25

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