8 MacArthur Place, Santa Ana, CA 92707, United States
#6 of 26 hotels in Santa Ana
Guests' ChoiceBased on 344 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.5
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 9 May 2024
Rhiannon
United StatesHeated pool for winter months
Professionalism
Stayed in April 2024
Reviewed: 6 May 2024
Donnal
United StatesParking at $25
Clean Food was expensive Coffee maker in room are cheap and should be replaced
Stayed in May 2024
Reviewed: 30 March 2024
Geovanna
United StatesThere was a homeless man outside,, very dangerous,, i had to go in again,, beacause I was aftaid, I Thought he left so I went to my car,, and ge tried to take one of my bags, i had to run ,, to the hotel again,,
Stayed in March 2024
Reviewed: 25 March 2024
Celticwarrior55
United StatesOne of our rooms was against the wall with the elevator and the ice machine and between the elevator and noisy people getting ice it was not as restful as it could have been.
The staff was great, and the price was perfect.
Stayed in March 2024
Reviewed: 31 January 2024
Sarah
United StatesBeds were a little hard and the pillows not quite as firm as I like. But I still slept well.
The staff was friendly and helpful.
Stayed in January 2024
Reviewed: 29 December 2023
Hung
United StatesParking!!! I traveled a lost place in us. Parking included with hotel. But, with this area. I have to paid $22 per night. I take away 1 point.
Stayed in December 2023
Reviewed: 19 October 2023
Stephanie
United StatesNothing we did not like.
My parents and I stayed in a room with king bed and sofa bed. We stayed for one night and everything met our expectations. Staff was super kind and attentive upon our arrival. Late at night when I needed help with parking, staff was available to answer my questions. I think this is a perfect place to stay for a night or two. We did not use the shared common spaces/facilities, but everything looked very clean.
Stayed in October 2023
Reviewed: 13 October 2023
Olue
United StatesNo answer on front desk, i ended up coming downstairs to ask the questions
I was impressive by the lady who checked me in. Sooooo patient! Made my whole family comfortable.
Stayed in October 2023
Reviewed: 10 October 2023
Nayeli
United StatesWe had a hard time with out door closing at first, but maintenance showed up quickly to fix the issue.
Everything was great. The room was nice and clean, comfortable beds, and great customer service.
Stayed in October 2023
Reviewed: 8 October 2023
Janny
AustraliaOther staff lack of respect or rude. They do not enjoying working in hospitality or perhaps do not know how to.
Very good hotel and great manager.
Stayed in September 2023
Reviewed: 20 September 2023
Fred
FranceBreakfast
Location
Stayed in September 2023
Reviewed: 27 July 2023
Keven
United StatesThe parking price was unbelievably high considering the price we already paid for the room. The shower door in our room had been installed incorrectly leaving us with a lot of water on the floor. The desk gave us additional towels to clean up the floor. It would have been better if someone from housekeeping arrived with a mop.
The available breakfast was served quickly and hot but the price was outrageous. We did not partake in any of the dinner options. The people were friendly.
Stayed in July 2023
Reviewed: 25 July 2023
Terry
United StatesNo fan or vents in the bathroom. A bit of a drive to get to the beaches or amusement parks. Not a lot of parking stalls. Pay to park signs near hotel are not clear about hotel guests not having to pay for parking. No free breakfast.
Close to freeway entrance/exit. Restaurants/convenience stores within walking distance. Gas stations nearby. Quiet location and not busy with a lot of traffic. Staff was friendly and helpful. Rooms were clean and in good condition.
Stayed in July 2023
Reviewed: 22 July 2023
Tuan
United StatesBed was not very comfortable
The location was great!
Stayed in June 2023
Reviewed: 18 July 2023
Kevin
United StatesElevator, bins not empty, separate app for parking
Location and access
Stayed in July 2023
Reviewed: 10 July 2023
Mari-jo
United StatesWould be nice to have a small microwave in the room.
Room was clean and comfortable. Exercise room was immaculate.
Stayed in July 2023
Reviewed: 5 June 2023
Steve
United Statestraffic and small parking
always stay at Marriott
Stayed in May 2023
Reviewed: 23 May 2023
Keri
Canadastreet noise was very loud from my room and made it difficult to sleep. i would definitely request a room away from the street.
location
Stayed in May 2023
Reviewed: 25 April 2023
Emilie
United Statesno breakfast
safe and clean place
Stayed in April 2023
Reviewed: 17 April 2023
Veronica
United StatesOne item only...pillows were uncomfortable
Great location, clean & staff were all nice, helpful.
Stayed in April 2023
Reviewed: 15 March 2023
Olivia
United StatesClean easy to find I will definitely going back
Stayed in March 2023
Reviewed: 7 March 2023
Lorena
United StatesThe line was kind of long to purchase coffee and breakfast in the morning. I walked a short distance across the street to Starbucks to get coffee.
Location is good. Very clean hotel.
Stayed in March 2023
Reviewed: 8 November 2022
Thomas
United StatesNo coffee in the lobby, except Starbucks. I'm not paying $8.00 for a cup of overpriced Starbucks when a nice pot of coffee is provided literally every hotel we stay at. $20.00 to park in an UNSECURED lot. Had trash ALL around my car in the morning.
Stayed in November 2022
Reviewed: 10 October 2022
Kevin
United StatesBar was never functional. Elevators were out for a whole day and stair wells were inconvenient.
Clean room. Very nice staff.
Stayed in October 2022
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