They don’t have sauna or steam room, well perhaps it’s too hot in summer times, so no need to have sauna/steam room.

The location is quiet & convenient with a short walk to downtown Palm Springs.

Stayed in March 2024

Very well designed and maintained property perfect for relaxing. Lovely healthy breakfast and a choice of lunch sandwiches are complimentary. Rooms are spacious and well-decorated. Pool is warm and spa is hot- towels are generous and comfortable.

Stayed in March 2024

Nothing - was excellent!! I'll next time pick a warmer time of year to stay - so can spend more time around the pool.

Location was terrific.

Stayed in January 2024

a little dark at night wish they had a play room ect...

Everything

Stayed in September 2023

I loved everything

Everything! Amazing hospitality, clean facility, beautiful rooms, a fabulous well appointed resort!

Stayed in September 2023

Complimentary breakfast and lunch were a nice touch. And the 230 pm pool side popsicles also wonderful.

Stayed in September 2023

Nothing negative, only positive.

Location, beautifully landscaped and very private. Comfortable and well staffed.

Stayed in February 2023

Great vibe, good amenities, friendly staff. the room was specious and the pool and hot tub and fire pit are perfect even in a rainy day/cold weather.

Stayed in January 2023

this resort is amazing! attention to detail, friendly team, cosy rooms, complimentary breakfast and lunch, drinks,… stunning location. this is definitely one of the best and most ‘clean’ and fancy gay resort in the USA.

Stayed in December 2022

N/A

Super clean, relaxing & organized. Great staff/team. Breakfast & lunch included. Coffee and snacks available all day. Great outdoor shower and pool.

Stayed in October 2022

Not a single negative thing to say

The staff is 10 out of 10, they just make sure you have everything you need all the time without been intrusive at all. The property and facilities just a dream.

Stayed in September 2022

This was my second visit and I can't wait to get back for my third and fourth visit to Santiago!

Stayed in September 2022

shower was never warm

excellent stay staff fantastic chilled resort

Stayed in August 2022

The property was exceptionally well appointed - the little touches and attention to detail was well thought through. Superb interior design, and furnishings are perfectly appointed.

Stayed in July 2022

Only one minor thing, check-out was 11:00 AM and we wanted to lounge at the pool before leaving. But they had pool deck repairs, which started at 9:00 AM, so lost that opportunity. But overall really nice place

Great, well designed hotel, comfortable. Would stay again

Stayed in June 2022

The mattress could have been a little more comfortable.

the music, the vibe, the atmosphere, the staff, the decor, the location all perfect.

Stayed in May 2022

The chill vibe, the comfortable beds, the helpful staff who kept everything clean and running smoothly

Stayed in May 2022

TV didn’t work for my entire 4 day stay

beautiful garden pool and comfortable sun beds and umbrellas. pool towels freq refreshed. spacious rooms. clean comfortable bed. complementary breakfast and lunch staff friendly and attentive

Stayed in May 2022

Nothing bad about the resort. Taxis in Palm Springs suck. Rent a car if you go.

Excellent attention to every guest. Friendly conversations. Great food services. Pool exceptional. constant cleaning and fixing so everything was perfect. totally attentive to my needs. Truly one of the nicest places I have ever styed at and I have stayed in London, Bangkok, Odessa, Cancun, Venice, Rome, etc.

Stayed in May 2022

We liked everything about this property. The staff was amazing! Very welcoming, helpful and accommodating. Breakfast and lunch was included in our stay. While hanging out by the pool, the staff came around several times to check in and ask if there was anything they could get for us and asked how our stay was going. The rooms are spacious, clean and well appointed. There's nothing extra you need at this place and it seemed that staff was one step ahead of us at all times. They know what they are doing and we look forward to our next stay which we booked a year in advance!

Stayed in April 2022

If you’re staying on the bottom floor, you will unfortunately hear every step in the room above.

Beautiful location with excellent amenities and service! We were also very glad to have met so many wonderful people also staying at the resort.

Stayed in March 2022

Nothing, it was amazing.

Words cannot explain how magical Santiago Resort is. From the amazing staff, to the impeccable amenities, this resort has everything a gay man could want or need during your Palm Springs stay. Highlights are included breakfast and lunch, brand new renovated showers/bathrooms and gorgeous pool/hot tub.

Stayed in March 2022

Awesome place. room, 24 hour pool, staff, breakfast, box lunch all the were GREAT

Stayed in March 2022

Nothing! This was my first visit to Palm Springs and my first stay at a resort of any kind. I have nothing to compare it to, and no complaints.

Charming, luxurious, and inclusive, Santiago Resort is truly special. The staff was warm, welcoming, and attentive. I'm a very introverted person traveling alone, and they put me at ease the moment I walked in. The complimentary breakfast was wonderful! The pool was nice and warm, and when the sun got too hot it felt just right. At night, when the temperature dropped, the hot tub was perfect. When that was too crowded (it was the popular spot after the sun went down), the fire pit was a nice place to relax and get warm and dry. It was located just off the main road, an easy walk into the main strip. Close enough to the airport that I was able to spend as much time as possible there. All the guests were friendly, and it seems most were repeat visitors who had stayed at other resorts in the area, and kept coming back to Santiago. That kind of loyalty speaks volumes, and I could see why everyone kept coming back!

Stayed in February 2022