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  5. Reviews of Holiday Inn Express & Suites Sarasota East, an IHG Hotel

Reviews of Holiday Inn Express & Suites Sarasota East, an IHG Hotel 3 stars

5730 Gantt Road, Sarasota, FL 34233, United States

#130 of 183 hotels in Sarasota

Guests' Choice

Review score

Based on 183 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.1

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    7.9

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Showing 76 – 100

  • Reviewed: 21 December 2021

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room needed update, the bathtub had lot's of rust and the bathtub drain wasn't draining, the walls were damaged.

    Breakfast was ok, we didn't had any. Location was fine.

    Stayed in December 2021

  • Reviewed: 13 December 2021

    9.0
    Superb
    • Business trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    The ceiling was cracking. There was an odd smell in the hallway.

    The room was spacious and clean. The beds were also comfortable.

    Stayed in December 2021

  • Reviewed: 17 November 2021

    4.0
    Our bathroom was dirty and moldy. Had a horrible smell. The beds were comfortable, but because of how dirty everything e
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Our bathroom was moldy and dirty. Didn’t seem like it had been cleaned. The hotel in general just had a smell. Maybe mold? Only one elevator in the hotel was working. Only 5 channels worked on the TV.

    Upon entering, hotel seemed new and clean. was recently renovated, but after you head up to your room you realize it’s all very surface with the renovations.

    Stayed in November 2021

  • Reviewed: 3 November 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room smelled like urine. The bathroom had makeup and hair on towels that was supposed to be cleaned. The floors needed swept. The door in bathroom was pieced together at the bottom ( Looked like a child fixed it. Very dirty building. Would not recommend staying here.

    Nothing.

    Stayed in November 2021

  • Reviewed: 22 October 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Roches and took over an hr to bring towels

    Stayed in October 2021

  • Reviewed: 21 October 2021

    5.0
    I expect more
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    The cleaning lady was always friendly and respectful-she was awesome.

    They ran out of breakfast by 9am. The first night I was suppose to have a $40 credit for breakfast but it was free and included in the daily rate. The room smelt Bad, the hallways and elevator would always smell Like pot, 1 elevator was broken for 3 days. The little area next to check out that sells water, Tylenol, etc was empty. It needs to be replenished,

    Stayed in October 2021

  • Reviewed: 19 October 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    I would recommend this hotel to anyone - great location as far as being super easy to get to all the places we visited, plus it was clean & comfortable and the staff is very helpful.

    Stayed in October 2021

  • Reviewed: 16 October 2021

    10
    Thumbs up.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good, except the shortage of food items on the breakfast (continental).

    Brian did his best to keep up with whatever items he was given from the short supply. Pool, hot tub and beds were great. Every clerk we dealt with at the front desk was helpful and pleasant. Thanks.

    Stayed in October 2021

  • Reviewed: 8 October 2021

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Hotel is crap, elevator not working, TV didn’t work, managers never available, very noisy

    Location is good

    Stayed in October 2021

  • Reviewed: 27 September 2021

    2.0
    The location was good and the breakfast was nice but the room was dirty and bugs were in bathroom
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The ac was broken, dripping water in shower, and the effect was that it was rusty. There were bugs in the room.

    The breakfast was good and the location was nice and was also close to beach.

    Stayed in September 2021

  • Reviewed: 7 September 2021

    2.0
    Cockroach and clogged bathtub
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    When we got to the first room, it had a bad smell and after seeing a cockroach on the bed, we required a new room. The new room had a clogged bathtub, accumulating water from the shower. There was only one nice lady working on the front desk in this holiday, and she needed to be away some times.

    Good location. Lots of restaurants around.

    Stayed in September 2021

  • Reviewed: 27 August 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The location is great

    Stayed in August 2021

  • Reviewed: 6 August 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The rooms need an upgrade; chipped paint, the doors are coming apart. The carpets are very dirty, and our allergies were terrible; I suspect a possible mold issue with the a/c, it felt like we snorted bleach. I wouldn't return.

    The location is great, very close to I75.

    Stayed in August 2021

  • Reviewed: 23 July 2021

    2.0
    Very poor
    • Business trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Very dirty hotel,also very loud kids running from floor to floor

    Staff was nice,and had lots of parking for car

    Stayed in July 2021

  • Reviewed: 11 July 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were dirty, we saw roaches, head of housekeeping was very rude when expressing concerns about the state of the hotel rooms. There was no indication when I booked the rooms that I was going to be charged a $50 holding fee. The man at the front desk was very accommodating to the concerns we had about our stay.

    The pricing for the rooms.

    Stayed in July 2021

  • Reviewed: 11 July 2021

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Found 8 roaches/Palameda bugs in first room then got moved to another just to find 2 pills on floor Sewing needle and 2 worms then only gave us one free night lmao joke this place is

    N/A

    Stayed in July 2021

  • Reviewed: 11 July 2021

    5.0
    100 dollar a night room for 300 dollars a night.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Way over priced. Rip off. No breakfast. Room key barely worked. Far from beach. Only one elevator and that broke. Old food in fridge.

    It had a bed.

    Stayed in June 2021

  • Reviewed: 10 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Lighting in the room was very good. Layout & functionality of the bathroom good (nothing big & cumbersome). Easy access to elevator for load/unload.

    Stayed in July 2021

  • Reviewed: 1 July 2021

    1.0
    Very bed experience and i was embarrassed by introducing my grandchildren to this place.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room is not clean.

    Very poor.

    Stayed in June 2021

  • Reviewed: 27 June 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 3 nights
    • Submitted via mobile

    Because the pandemic the housekeeper can't inside to your room all the days only if you need something.

    I like the receptionist and the location

    Stayed in June 2021

  • Reviewed: 19 June 2021

    10
    Pleasantly surprised
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    I couldn’t find the bags for grab and go breakfast and there was no staff around to ask. I didn’t really have time to wait.

    The coffee was great!

    Stayed in June 2021

  • Reviewed: 12 June 2021

    1.0
    It sucked !
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed bugs and being double charged

    Didn't try it, found bed bugs lost our appettite.

    Stayed in June 2021

  • Reviewed: 9 June 2021

    10
    Enjoy my stay love the inside swimming pool & sauna
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Nice place grate location good service

    Stayed in May 2021

  • Reviewed: 7 June 2021

    4.0
    This was the worst hotel room I’ve had in a very long time.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The broken elevator. The door lock that didn’t lock on the first room we were given. The bugs all over our second room. It was disgusting and was difficult to sleep after having bugs on the walls, sheets, dresser and nightstand.

    The location, that’s it.

    Stayed in June 2021

  • Reviewed: 21 May 2022

    8.0
    would come back if price goes down.
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    breakfast variety

    the sheets. the room was spacious

    Stayed in April 2022

Showing 76 – 100

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