201 Callahan Drive, Knoxville, TN 37912, United States
Based on 140 hotel reviews
5.1Cleanliness
5.4
Comfort
5.7
Location
6.8
Facilities
5.5
Staff
7.3
Value for money
5.9
Free WiFi
8.8
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End of dialog contentReviewed: 13 January 2024
Melissa
United StatesThere was roaches in our room
The booking staff was awesome
Stayed in December 2023
Reviewed: 24 November 2023
Timothy
United StatesAc unit didn't work 😔
Stayed in November 2023
Reviewed: 16 October 2023
Cheddi
CanadaThe curtain was not completely covering the window and it had a lot of light in the room our bed was not comfortable we could feel the spring in the mattress and some sound from the fridge like a train coming up kept us up walls were not sound proof rough sleeping
Stayed in October 2023
Reviewed: 15 October 2023
Jenna
United StatesThere was barbecue sauce on the faucet, and there was a dirty hand towel hanging on the towel rack, as if someone had wiped their toothpaste mouth of spit on it. The bathtub looked like it had not been scrubbed in months. I understood that perhaps that had been missed the first night, but when I came back the second night, the bed was made, but the same hand towel was there, as well as the bbq sauce on the sink.
I appreciated the friendliness of the staff.
Stayed in October 2023
Reviewed: 2 September 2023
Dilimone
United StatesMain door to room needs to be replaced.
Stayed in September 2023
Reviewed: 6 July 2023
Brittany
United StatesThe microwave was dirty. It felt a little sketchy outside. Some of the patrons made me nervous but they didn't do anything.
The bed was comfortable and the staff was very nice. The toilet was clean, the fridge was cold, and the room smelled nice.
Stayed in July 2023
Reviewed: 21 February 2023
Rosheylyn
United StatesIt had bugs...Cover was nasty
Nothing I had to wait long at the front checking in it was noisy
Stayed in February 2023
Reviewed: 31 October 2022
Inese
United StatesHad very noisy neighbors all night and saw 4 bugs!
Stayed in October 2022
Reviewed: 29 September 2022
Ron
United StatesNeeds deep cleaning. Needs everything updated. Found bottle on floor carpet sticky. Found hairs and stains on bedding. Dirt in corners of bath room floor. Worst place we have stayed!!!
Location
Stayed in September 2022
Reviewed: 20 September 2022
Cherie
United Statesthe toilet paper was literally paper the coffee wasn’t hot( and I git it seconds after it brewed
close to where we were going
Stayed in September 2022
Reviewed: 22 April 2022
Bum69
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 5 March 2022
Piglet
United StatesThat the room could have been better taken care of and cleaned better.
The convenience of the location to the interstate is very helpful and easy to get on and off the interstate.
Stayed in March 2022
Reviewed: 28 February 2022
Cheddar
United StatesSays no smoking but you can smell cigarette smoke from years gone by... the bathroom is very small and the shower needs attention... the chair in the room is heavily stained... the minifridge was very noisy... this place should be charging half of what it does...
The location was good but this place needs some money put into it.
Stayed in February 2022
Reviewed: 6 December 2021
Robert
United StatesFire alarm on ceiling hanging down - Window curtain not attached on one side - Tub shower needs descaled - Locals living in hotel, felt unsecure - Door looks as if was pried open - bathroom door had 2 fist marks indented on it.
Stayed in December 2021
Reviewed: 20 September 2021
Angellos
United StatesThis was a run down place period! You had to be careful here! Lock the door. Watch out for your car! In short this place needs to be knocked down and destroyed. I will like to know the thefts, shootings and killings that have taken place here in the last year!
Location, location, location.
Stayed in July 2021
Reviewed: 6 August 2021
David
United StatesFaucet on sink could be attached.
Location was convenient to. Desk persons were very nice
Stayed in August 2021
Reviewed: 15 July 2021
Mary
United StatesSink had no stopper When turning hot/cold water handles the entire unit lifted out of the vanity The sink then filled and was slow to drain Whoever installed the shower faucet Failed It only turned on a little way before it reached a barrier. No possibility to turn it to adjust temp So it was a partial trickle of cold water only Completely disappointing after a hot day of traveling The door exiting to the parking lot did not open nor close easily. It appeared to have water damage? Causing it to swell Had to shove it open with my full weight And close it in the same manner My shoes stuck to the carpet Not a nice sensation. I dared not go barefoot Approaching the desk/door to check out in the morning I saw there was a crowd ahead of me Three people gathered at the door Smoking with a cloud of smoke around them Turns out they were there to clean the rooms so they took my key And said I could leave Leaving smelling of smoke from the employees was not my game plan I would not be able to recommend this location under any circumstances
The evening shift desk clerk was kind polite and efficient I had booked my room from a grocery store parking lot 6 miles away By the time I reached it. He had my room assigned. The receipt printed out and the room key ready for me I admire his work ethic to be ready RTher than do all that while I stood and watched He was the highlight of the stay
Stayed in July 2021
Reviewed: 27 June 2021
Marvin
United StatesNo breakfast due to COVID. The pool was not clean. The place was loud with no regard to sleeping hours. The bathroom was dirty and we found a roach. Thought it was going to be a “good value” but I could have gotten a better hotel for the same price I ended up paying in the end with all the fees: $200 for 2 nights instead of the $167 that showed on my receipt. The staff was nice and friendly though.
The staff was friendly. Quick check in/check out process.
Stayed in June 2021
Reviewed: 10 February 2024
Danielle
United StatesNo breakfast
Everything kind people
Stayed in November 2023
Reviewed: 13 January 2024
Albert
CanadaNothing I would never stay at this inn again and will never give a good rating to anyone else
Stayed in January 2024
Reviewed: 5 December 2023
Edna
United StatesWould not except my ID (PAPER ID) so I was not allowed to stay
Stayed in December 2023
Reviewed: 4 November 2023
Daugherty
United StatesWe were running late, checking out because my grandson had been up sick all night. The cleaning lady barged into the room and was yelling at my family to get out get out now and then she proceeded to pick up our belongings and set them outside on the sidewalk.  she prop the door open and begin cleaning the room before we could even get out of it. When I checked in, I declared my dogs and paid the fees for them to stay.  one week after we checked out I got a phone call from the manager stating that I left a cat in the room and the cat had been in there for a week and pooped all over the room. I do not own a cat. I have never owned a cat but they felt the need to charge my credit card $100 for damages from a cat that I never owned. There were cockroaches and the room smelled musty, and the carpet was stained and dirty. my granddaughter was in the room without her shoes and her socks turned black. Staff was very rude!!
Location
Stayed in October 2023
Reviewed: 30 October 2023
Anthony
United StatesThey didn't have any body wash/shampoo in the bathroom.
It was the cheapest place in Knoxville available for a football weekend.
Stayed in October 2023
Reviewed: 10 October 2023
Taya
United StatesEverything
Nothing
Stayed in October 2023
Reviewed: 9 October 2023
Patrisha
United StatesThis review has been hidden because it doesn't meet our guidelines.
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