228 Duffield Street, Downtown Brooklyn, Brooklyn, NY 11201, United States
#37 of 60 hotels in Brooklyn
Guests' ChoiceBased on 1503 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.5
Facilities
7.3
Staff
7.9
Value for money
7.2
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End of dialog contentReviewed: 1 June 2024
Konstantin
RussiaAC is noisy and hard to manage. Shower is weak, there are few bits of mold. There was cockroach in bathroom. Also on arrival the room was not fully cleaned. We found hairs and some substance on toilet seat, plus somebody’s socks in wardrobe.
Regular cleaning, complimentary water, decent sound insulation, except doors. Furniture is dated, but well maintained. Location is nearby 4 metro lines, cafes and park. Fairly safe.
Stayed in May 2024
Reviewed: 31 May 2024
Lynn
United StatesFurnishings were suboptimal, no carpet, and hard floors felt gritty.
Quiet room in good location.
Stayed in May 2024
Reviewed: 31 May 2024
Ricardo
ColombiaUpon checking in on March 22nd, I was informed that the first night's charge had been deducted from the credit card I used to make the reservation. However, during the check-in process, I updated my payment method and requested that all charges for my stay be processed on the new credit card provided. The staff assured me that the amount taken from my previous credit card would be refunded promptly. However, it took time to receive the refund and was necessary exchange emails with the manager. But finally, they help me.
Stayed in March 2024
Reviewed: 26 May 2024
Narayan
OmanThey had put a bottle of water with 6 USD and I could not find breakfast place in the hotel when we were on hurry
Location, quality of the room ,etc
Stayed in May 2024
Reviewed: 25 May 2024
Yanko
United Kingdomunder facilities, the hotel is listed to have a pool. it did have a pool, but is rented out for outside classes and guests cannot use it! bookings should update that and remove from facilities as it is practically not for guests
comfortable, clean rooms and beds. great view on the higher floors and location. very helpful staff! especially the lady at the front office and Alex
Stayed in May 2024
Reviewed: 23 May 2024
Tom
United StatesElevators sucked.
The housekeeping staff were wonderful and friendly and excellent service
Stayed in May 2024
Reviewed: 20 May 2024
Krithika
United KingdomThe room was a bit too small .
Location & Cleanliness.
Stayed in April 2024
Reviewed: 18 May 2024
Nikita
United KingdomThe staff at the front desk were very welcoming and attentive. Room was cleaned daily and good area
Stayed in April 2024
Reviewed: 17 May 2024
James
United Statesparking
room,location
Stayed in May 2024
Reviewed: 15 May 2024
Fiona
NetherlandsThe AC can be a bit noisy. But it doesn’t bother that much.
Finding a good hotel in New York with decent room size but with mid-range price is really challenging. I found this hotel to be in a great location—close to the subway, restaurants, coffee shops and shops (e.g. Target, pharmacy). And it also has pretty decent room size for the price. I would recommend it!
Stayed in May 2024
Reviewed: 13 May 2024
Michael
United StatesAC thermostat had to be reset. Phone broken entire stay and could not be replaced or fixed. Never could get answer to main number with cell phone. One light in bathroom mirror broken. Shower weak and difficult to control temp. Bathroom vent/light extremely noisy. Only one ice machine in entire hotel??
Did not try food. Location was good. Room was clean and comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Pandaali
United KingdomNo on-site restaurant, yes there was a Chinese restaurant attached but reviews weren't good so didn't go there. Plenty of local places to eat.... also rooms no local info pack every hotel ive stayed at normally have these....
Location, 4 subway lines nearby. 1 block from loads of retail shops and within walking distance 15-20 mins from DUMBO....
Stayed in April 2024
Reviewed: 11 May 2024
Dávid
SlovakiaThere were not enough amenities offered in the room. Breakfast was terrible, do not have breakfast there. The receptionist Chantelle was unhelpful and rude.
Good location, nesr metrostations. The beds were big and confortable
Stayed in May 2024
Reviewed: 8 May 2024
Angelina
United StatesNo hand soap in the bathroom. No mini fridge. The hand soap was fine. I just bought a small bar at Target. For the mini fridge, it may be helpful for people with children. Also, a lot of leftovers had to be thrown out. Sad, because we ate out a lot.
Nice location. The staff were EXCELLENT! Attentive, polite. Very busy hotel, but all needs were met. Safe area. Lots of choices for shopping and food.
Stayed in May 2024
Reviewed: 7 May 2024
Betsy
United StatesTV s did not work in two different rooms
Location. Value
Stayed in May 2024
Reviewed: 5 May 2024
Reuven
GermanyIt was uncomfortable to work on the computer at the desk - perhaps a better arrangement can be made for those who need to spend a couple of hours (or more) a day at the computer.
The staff was friendly and helpful. The cafe in the hotel was very welcoming and made good coffee.
Stayed in May 2024
Reviewed: 5 May 2024
Adriana
United StatesStaff was great , I had a great room on 20th floor , nice views
Stayed in May 2024
Reviewed: 4 May 2024
Helen
United StatesYou can’t check in early ! I was super tired and they told me I had to check in at 3pm when I was there at 8 am. Also the front desk lady is rude idk her name but she’s a person of color
I loved that it was near a lot of attraction places and subways. The area was very calm at night
Stayed in April 2024
Reviewed: 4 May 2024
Emma
United KingdomThe restaurant attached to the hotel does serve nice food. There is a swimming pool on site, but not available for hotel guests.
The staff
Stayed in April 2024
Reviewed: 3 May 2024
Gogirl66
BermudaMy room was dim. Only had one lamp. No mini fridge in the room. There usually is one as I stayed there a month ago.
Great location. Comfy bed. Felt safe walking alone in the area. Good shopping and eateries within close walking distance. I was on a club floor. It was peaceful.
Stayed in May 2024
Reviewed: 2 May 2024
Radoslaw
NetherlandsPerfect location
Stayed in April 2024
Reviewed: 29 April 2024
Rudi
Belgium1. availability of breakfast 2. swimming pool is NOT open to hotel guests
Room close to subway but in a rather depressing neighbourhood, no buffet breakfast as in most European hotels
Stayed in April 2024
Reviewed: 28 April 2024
Signe
United StatesVery comfortable and clean. We enjoyed our stay very much.
Stayed in April 2024
Reviewed: 27 April 2024
Rosemary
United StatesThe room had some minor damage to it but it didn’t affect the use of the room.
Excellent location to everything Brooklyn and NYC, close to the train, Barclays center and good shopping! Quiet room and very comfortable beds! Just enough space for sleeping at night while out exploring all day long. Complimentary Starbucks coffee and water, too. The purple rainbow cafe next to the lobby is darling and super convenient to stop at for a quick latte and pastry / yogurt. Loved the rooftop bar adjacent to the Sheraton too. So Fun!!
Stayed in April 2024
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