The parking cost more than advertised online. The pool was not working and it was not stated online

Stayed in February 2024

Dusty lamp and surfaces. I washed my shower curtain it smelled really bad and had pink mold on the liner. Freezer needs defrosting. TV would turn off by itself (ghost?) (:

Location great. Good breakfast I love a hot breakfast buffet bacon delish, sausage, fremch toast especially like the spinach and mushrooms in the eggs. Cranberry juice I enjoyed. Great service and friendly professional associates. Had no worries, felt welcome and taken care of. Thank you. Love the design style, soaps and bath shampoo etc-smells so nice! Water bottles saved me! to take my pills. Love the window nook and shades plus gauzy curtain.

Stayed in January 2024

The room was bit dirty on the walls

It was closer to the convention center and food areas

Stayed in January 2024

Very nice restaurant on site.

Stayed in October 2023

Bathtubs were all stained with rust. Definitely rooms need some renovations and updating.

Location. Comfortable bed. Restaurant.

Stayed in August 2023

The double beds were not queen sized beds. Which became a problem for my group

I loved it’s location to where I needed to go

Stayed in November 2023

There wasn’t a remote control, I had to call for one. I couldn’t change the thermostat, it was so cold and I had to turn the whole system off. Poor outlet in the bathroom. Could really hear loud neighboring rooms.

Very close to the venue.

Stayed in October 2023

There was a mix up with the pre-payment via booking - if you do pre-pay, be sure to mention this often.

Great location with very friendly staff. Comfy beds, great views of the city from higher levels, lots of restaurants and sights nearby.

Stayed in September 2023

In general, the place feels a bit old. The room was a little dusty, which for 300-400$/night should not be the case. $20 for WiFi per day is simply scandalous. I don't think there exist many places where WiFi is charged for to clients, and even less as such a price. Colleagues who stayed on the other side of the block, in the Hyatt, had +- similar rooms/pricing, but with great and free WiFi.

Staff was friendly, view was nice. Room was big, the bed was really comfortable. The bathroom, although a bit old like the rest of the building, was charming and qualitative. The location of the hotel is simply fantastic, next to the convention centre.

Stayed in June 2023

I feel that my room was smaller than I thought it would be and the price was more than I felt the room was worth.

It was close to other stores and places to shop.

Stayed in June 2023

Check in is kind of messy. When I checked in, there were people standing around the front desk with no semblance of a line. When I was standing behind someone to check in and another desk opened, the people behind me rushed over to the next desk. I walked by on a few other occasions during my trip and noticed people waiting around the front desk waiting to check in or out. No staff were present.

The hotel is conveniently located to local points of interest: the Convention Center, Capitol Park, and nearby restaurants and shops. The property is very pretty and the lobby features a bar and dining area. The room was comfortable and spacious.

Stayed in June 2023

I didn't like the pillows at all and some cushions at the window were damaged.

The staff and location were both great.

Stayed in May 2023

The most uncomfortable part of our stay was the lack of air conditioning. The thermostat only went down to 66 and even then, the room temperature would never go below 70. That along with the super uncomfortable pillows made getting quality sleep difficult. it wasn’t even a super warm weekend weather-wise only in the 70’s

Great location.

Stayed in May 2023

The homeless population was scary. Especially when I had to access my car early in the morning there was homeless camped in the entry way yelling at me. Also the bathroom in the room has not been kept up. The tile is cracked, the toilet handled appeared broken and the shower head was weak with a shower head made for someone 5'5". Not what you would expect for the price.

Location was convenient for what we needed (access to Cathedral and Memorial Auditorium). The lobby bar is very nice and staff were friendly.

Stayed in May 2023

nothing

location

Stayed in April 2023

Price

Breakfast quite good, location excellent

Stayed in April 2023

got a bit annoyed that I needed to register as a member at Marriott to access free wifi. it’s 2023….should just be to connect.

nicely located in downtown. beautiful old buildning on the lower floors. the room was a bit outdated but okey.

Stayed in April 2023

This property is a little tired looking. needs an update.

location

Stayed in April 2023

Staff at the front desk were not helpful. Good thing I called Booking.com for help.

Great restaurant!

Stayed in March 2023

Restaurant made us wait an hour for food but im sure it was a rare thing the food made up for it.

The location, the cleanliness and the service from the hotel.

Stayed in February 2023

great lobby comfortable place to eat.

Stayed in February 2023

Lobby bathrooms were disgusting and the food was blah. Facilities, foodservice and housekeeping need to do better.

Personnel. we never actually spent the night, just checked in, went to a party, and used valet. Dummy me forgot to cancel the reservation in time. Front desk guy was great.

Stayed in December 2022

WiFi

kind service

Stayed in December 2022

location was good ideal for a night downtown

Stayed in December 2022