convenient parking, but pricey ( self park).

comfortable bed. great location. loved that they have a pedestrian walkway gate to the next property which has a lot of shops and restaurants. did not try any of the food options in the hotel, so cant say.

Stayed in June 2024

A bit pricey No complimentary breakfast

Location- < 5 minutes away from UC San Diego. Resort style accommodation On site dining options, fitness center that made my stay comfortable. Customer services- willing to and able to resolve issues after my stay. I feel like I am being taken care of and my needs met by the hotel.

Stayed in May 2024

The shutters in our room some of the panels were broken and the pillows were extremely uncomfortable when we woke up our necks hurt

The facilities, staff friendliness

Stayed in May 2024

noisy

Location

Stayed in April 2024

Ordered room service It was outstanding. The meals were delicious!I have already told

N/

Stayed in April 2024

The water from the shower is way too weak.

Great location and convenient parking. Staff are very friend. Beds are comfortable.

Stayed in February 2024

nothing

Location was easy to access and near appointment.

Stayed in January 2024

Had to park off-site to avoid 27.00/night parking fee, but didn't have a problem finding street parking.

I love the pillows! I slept very well. Nice room and view of the trees next to the desk where I was working. Nice landscaping around the pool for a short, peaceful walk. Shooters Bar and Grill (inside Sheraton registration room) served a delicious spaghetti dinner. Ashton makes a very good Irish coffee. I had trouble streaming a movie both nights, but it finally worked. They sent help right away and comped my movies. Thanks! I like the 12:00 check out time too.

Stayed in January 2024

The deserts of the equipped bar was so good.

Stayed in January 2024

Lighting is not that good, Rooms are not sound proof, if its noisy outside you will hear it (not a big deal though)

Clean rooms, good service, comfortable beds. I would recommend

Stayed in November 2023

If we stay here again we would not include breakfast

We needed to be close to the UCSD Med. Center, it was a quick ride over to there, with the restaurants also a close walk.

Stayed in September 2023

Parking not included in hotel price! For the amount I payed for the room , parking should be included. Very minimal street parking

Beautiful garden

Stayed in October 2023

Doesn't look like the pictures

Staff was very kind. We had an issue with the included breakfast in the reservation and they immediately tried to fix the situation. They were very understanding and helped us figure out the problem.

Stayed in October 2023

Was overpriced for the standard of hotel

Pretty gardens

Stayed in September 2023

27$ for parking. 11$ for email 27$ for breakfast Bed was soft but seemed to adjustfng

Location Room

Stayed in September 2023

Pay $27 to park every night is ridiculous

Stayed in September 2023

- when I checked in, nobody told me about the elevators or that there were luggage racks available - we are both in our 70s and somewhat capable, but it was tough lugging up our luggage - other than that miss, the front staff were always friendly and courteous. - bed too soft for my husband -I guess for the price I would have preferred to also have a porch area so that I could sit outside and look down

We particularly enjoyed the garden area, looking down from above, and walking through. It was easy to get to other locations from this hotel.

Stayed in September 2023

By the sea

Stayed in July 2023

Very comfortable beds, squeaky clean bathrooms, beautiful grounds and friendly staff made this Sheraton a good place to stay.

Stayed in August 2023

The lack of vegetarian options at dinner from in room dining (there was the hummus plate, but it was really an appetizer in size and in satisfaction and of course there are salads, but that isn't a main meal either) has frustrated me through the four years I've stayed at this location on and off, during which time the menu hasn't changed at all, as far as I can tell. The breakfast menu is veggie-conscious, why wouldn't the dinner menu be the same? I stayed at this location twice in the past couple of weeks, and each time they said they would honor my request for a pool-view, but when I arrived, they took back they'd ever said it, even though I had written proof. (I gave in on this request immediately; I didn't take it out on the staff.). My luggage was particularly heavy, even on wheels, and it would've been really nice to get some help bringing it to my room; my sense is that they were understaffed, a malady going around in many fields of work.

I liked the friendliness of the staff, at the desk, the housekeepers, and room service deliverers. The room service food was unexpectedly good, and they worked with my special dietary needs to modify an existing dish. I would subtract a few points from in room dining for what I describe in the next box. They were also helpful in rescheduling my nights there when my flight didn't take off the day it should have because of bad weather. I appreciate that the beds did NOT have a feather top (like Courtyard Mario's) so I could get genuinely comfortable instead of thinking about pushing around feathers that were too soft. Housekeeping did a great, fast job. The Courtyard Marriott to which I've already referred had the head of housekeeping knock on the door every day of my stay at 8 a.m. telling me I needed to get out. (I wasn't checking out the first few days, and even if I were, checkout is at 12.). By contrast, this Sheraton's housekeepers were lovely and understanding and good at their jobs.

Stayed in August 2023

Wish the room service menu had been more vegetarian friendly — literally no veggie entrees. However, I’ve stayed at that location before, and the kitchen has always worked with me to make something nice to eat.

Staff was sunny, helpful, accommodating. Loved the room service delivery persons. Super polite, kind, and one was even funny in a way that made my day.

Stayed in August 2023

Parking is very expensive for hotel guests..we thought it should be for free.

we liked the pool-area and the stuff was very friendly!

Stayed in August 2023

We love this hotel, very comfortable and great location.

Stayed in June 2023

1). The hotel consists of separate buildings and there is a lot of gravel. I was expected to walk to my own room and the wheels of my suitcase got scraped on the gravel. 2) Very limited restaurant hours and room service could not be delivered; you had to go pick it up. 3). One of the sliding shower doors was extremely difficult to open. 4). I realize that this was Father’s Day weekend and University of California-San Diego graduation weekend but paying $501.00 for my one night stay at this Sheraton felt like “highway robbery.”

The room was clean and very nice. The beds were comfortable. There were adequate towels, body wash, lotion, shampoo and conditioner. Shower worked well. Staff (except for the trainee at the front desk) were very cordial.

Stayed in June 2023