5905 International Drive, Orlando, FL 32819, United States
#238 of 389 hotels in Orlando
Guests' ChoiceBased on 1842 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
8.0
Staff
8.3
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 22 May 2024
Kiley
United StatesThat bar items were very overpriced for poor quality food. The pizzas were decent but small and the pretzel bites were burnt, hard as rocks we couldn’t even eat them
Very nice location. There was a lot around to do and see. Very friendly staff.
Stayed in May 2024
Reviewed: 19 May 2024
Ruksana
United Statesbreakfast
Overall
Stayed in May 2024
Reviewed: 14 May 2024
Tellise
United StatesIt didn't have an actual restaurant on the property. But there were several in walking distance and very close to the Hotel. Like Red lobster, IHOP and Denny's to name a few .
The Staff was welcoming, very nice friendly and helpful. Grace was the best.
Stayed in April 2024
Reviewed: 6 May 2024
Hailstone
United KingdomOne of the rooms' air conditioning did not work.In a hotel where you can not open the dirty windows, you need this. I had to report it 4 times before someone came and looked at it. Not great service, A simple replacement fuse fix was all that was needed. Drinks at pool bar far to pricey, $10 for a tin of beer.not even draught. You get mugged before you leave the hotel.
Location is good, staff are friendly., clean and comfy hotel. Apart from the outside of the windows very dirty, actually viewing the surrounding area was a task through the grime.
Stayed in May 2024
Reviewed: 5 May 2024
Shannon
United StatesThe shower drained slow so you had to stand in water while showering.
Room was clean and bed was super comfy! Lots of soft pillows! Location is great! Across the street from Universal Studios and walking distance to shops and restaurants!
Stayed in May 2024
Reviewed: 3 May 2024
Maya
United Statesthe weekend was super busy and there was only one person working at the desk
hotel lobby smelled nice and the room was spacious loved the pool area
Stayed in April 2024
Reviewed: 2 May 2024
Marcos
United StatesShower....very poor water.
Great pool, great view, great bed, great location, best bacon I´ve ever had in a hotel breakfast and last but not least, the manager, Mr. Brian and the front desk supervisor, Mr. Kyle and all their team ARE GREAT, KIND and will exceed your customer service expectation!!! Ohhh...the same for Marcos, the guy at the breakfast and bar!
Stayed in May 2024
Reviewed: 2 May 2024
Lesley
United Kingdomgreat location, easy to find
Stayed in April 2024
Reviewed: 28 April 2024
Velicia
United StatesMeal plan, dining.
Location and Staff
Stayed in April 2024
Reviewed: 27 April 2024
Nathan
United StatesDisinfectant smell, light switches and lamps, outlet locations for charging lacking. Elevators a bit small for ADA. Breakfast was terrible for ADA. Impossible actually.
Bed, view, ADA bathroom. Staff.
Stayed in March 2024
Reviewed: 26 April 2024
Susan
CanadaFront desk staff were very helpful. Suggested Uber instead of much more expensive cab.
Stayed in March 2024
Reviewed: 25 April 2024
Rickie
United StatesWe liked that it was close to Universal Studios. There was also many great food places in that location.
Stayed in April 2024
Reviewed: 25 April 2024
Alfie
United KingdomDesk chair and refrigerator cabinet in room needs updating. We were not given a tour of the hotel facilities when we checked in so had to figure 'stuff' out. There was an all in one coffee /tea maker in the room but would been more convenient and more hygenic to provide a kettle for boiling water to make tea
Hotel was close to key entertainment, restaurants and shopping outlets. Room was clean and comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Williams
United StatesI didn't get the room I requested. I ended up with a two queen bed instead of the room I requested, which was a queen bed. But, besides that, everything was fine. No real complaints.
Everything
Stayed in April 2024
Reviewed: 17 April 2024
Hardy
United StatesBreakfast was expensive
Staff was great room was great
Stayed in April 2024
Reviewed: 12 April 2024
Mohammad
United Arab EmiratesCleanliness
LOCATION
Stayed in April 2024
Reviewed: 10 April 2024
Doreselle
United StatesThe location to universal and so close to evrything we want to see
Stayed in March 2024
Reviewed: 9 April 2024
Shelly
United StatesNothing negative to report at all.
Very nice room. Hotel location was great with restaurants and entertainment in walking distance! We enjoyed our one night stay very much.
Stayed in March 2024
Reviewed: 9 April 2024
Tracey
United KingdomAfter our flight was cancelled, we needed somewhere to stay for one night. We were on the 12th floor with a room looking towards Volcano Bay, etc. Spacious and clean and the 2 queen beds aede super comfy. Good location with a restaurants just outside plus within walking distance of shops and outlets.
Stayed in April 2024
Reviewed: 8 April 2024
Robert
United StatesMissing a mini fridge.
Was in the the perfect spot close to everything we wanted to do. Really clean the stay was awesome.
Stayed in April 2024
Reviewed: 8 April 2024
Darrel
United StatesThe in-room coffee machine
Great location
Stayed in April 2024
Reviewed: 5 April 2024
Auxley
United StatesEverything
Everything
Stayed in April 2024
Reviewed: 4 April 2024
Mike
United StatesThe parking
The view
Stayed in March 2024
Reviewed: 30 March 2024
Zoran
CroatiaNo daily housekeeping but on request they change towels immediately
Polite lady on the reception Very comfortable bed
Stayed in March 2024
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