1809 Sugarland Drive, Sheridan, WY 82801, United States
#15 of 17 hotels in Sheridan
Guests' ChoiceBased on 391 hotel reviews
6.8Cleanliness
7.6
Comfort
7.7
Location
8.3
Facilities
7.0
Staff
7.8
Value for money
7.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Lyn
United StatesAir conditioning did not work. Pool was not opened.
Location was good
Stayed in May 2024
Reviewed: 17 May 2024
Patrick
United StatesThe pool area tile was extremely slippery and we witnessed a child get injured on the side of the pool. We would love to see some non slip mats or something installed
We were in town for a busy soccer tournament weekend. I had mixed up my reservation and came to the counter to find out there were no rooms available . Suchi at the front desk was so calm under pressure and did everything within her power to assist me. She is an excellent employee and an extremely professional!
Stayed in May 2024
Reviewed: 11 May 2024
Christopher
United KingdomThe rooms are very decor dated, and no milk for your coffee. Not enough shampoo and toiletries.
The hot tub and swimming pool was perfect,
Stayed in May 2024
Reviewed: 24 April 2024
Melody
United StatesPaying extra for breakfast.
Had to pay extra for Breakfast and it was cold.
Stayed in April 2024
Reviewed: 12 April 2024
Brian
United StatesHad a delay in checking in. Hotel wouldn't match my booking.con rate, so booked on my phone. This caused some confusion at the front desk and took about a half hour to resolve
Great price compared to other hotels in the area. Enjoyed the pool and spa on a cold night
Stayed in April 2024
Reviewed: 7 April 2024
Karen
United StatesSome of the furnishings were a little tired—one of the desk chair arms was gone😬. We were unable to change the channel on the TV.
The beds were very comfortable and the room was quiet. It was conveniently located.
Stayed in April 2024
Reviewed: 6 April 2024
Cassandra
United StatesBed was comfortable, room was quiet and front desk agent was very professional
Stayed in April 2024
Reviewed: 1 February 2024
Rebecca
United StatesThey only had coffee, granola bars and cereal (but no milk) for breakfast.
The hot tub worked and was the perfect temperature.
Stayed in January 2024
Reviewed: 23 January 2024
Brittany
United StatesThe staff I lost an ear ring and no one found it and never called me the lady was rude when I called back asking about it
The bed
Stayed in January 2024
Reviewed: 18 December 2023
Richard
United StatesMaid service was only offered every three days. I was ok with making my own bed and re-using towels, but I would have liked to have the garbage emptied. No breakfast or on-site cafe.
Their was a coffee machine in the room, along with a refriderator and microwave.
Stayed in December 2023
Reviewed: 7 December 2023
Brandie
United StatesNothing specific it’s just a little outdated.
Friendly staff. Good price.
Stayed in September 2023
Reviewed: 3 November 2023
Tim
United StatesIt took 3 trips to the front desk for key cards that would work once in the room. The heater didn't work. So another trip to the front desk. Got another room heater didn't work the best. I think it's time for the hotel to update the heaters.
Stayed in November 2023
Reviewed: 2 November 2023
Margaret
United StatesUnfortunately there was an error made by someone who reported that the king room we were assigned to had been cleaned but when we entered, it had not been cleaned. We were given a different room but it was a queen bed, not king, smaller room and there were no numbers on the wall heater unit and we had a lot of difficulty regulating the room temperature. As a result the room was hot for sleeping. The desk staff was friendly and helpful, the error was not their fault. Our stay there the week before was great. Sadly, this adds to our experience that Wyndham properties are inconsistent.
We didn't have breakfast. There was an extra charge for breakfast so we decided to eat elsewhere.
Stayed in November 2023
Reviewed: 23 October 2023
Lynne
United StatesThe restaurant. It definitely needs to work at getting someone in there that knows how to cook. The waitress was friendly and attentive but the kitchen staff needs training. Pretty sad because we were happy that we didn’t need to look for a place for breakfast but then after getting a simple breakfast wrong we were sorry we didn’t just go somewhere else.
Breakfast is not included. We went to the on-site restaurant but the buffet was not open. My husband and I ordered scrambled eggs, crispy bacon and potatoes with rye toast. We got a breakfast sandwich, bacon, potatoes and rye toast, my sister ordered a sausage, egg and cheese breakfast sandwich and specifically asked if it was a sausage patty and was told yes but the sandwich came with no sausage, waitress took it back and when she returned out had a sausage link cut up on it! She ended up having to take it apart because the sausage kept falling out!
Stayed in September 2023
Reviewed: 14 October 2023
Darla
United StatesBed and pillows were amazingly comfortable! My room was obviously remodeled recently. Clean and comfortable. The hotel is older, and remodeling is evident. Lobby a little run down, the hotel is older, and remodeling is evident. Lobby a little run down. But overall stay was great for the price.
Stayed in October 2023
Reviewed: 13 October 2023
Tony
United StatesThe breakfast was NOT included with the price of the room, if i remember correctly it was an additional $10 to $12 per person so we did not eat there the next morning.
The staff was helpfull & freindly. The room was clean and had a nice (just cleaned) smell to it. Parking lot was well lit.
Stayed in September 2023
Reviewed: 28 September 2023
Susan
United StatesLightbulbs out in our room. Maintenance never came once I got someone at the front desk.
Location.
Stayed in August 2023
Reviewed: 25 September 2023
Rob
New ZealandThe location is good for interstate access, I didn’t go to the town centre but I think you would have to drive there. The access and grounds maybe could be dressed up a bit better ?
It was very clean and tidy. The room was as good as i expected. Staff were good. No problems whatsoever.
Stayed in September 2023
Reviewed: 24 September 2023
Mary
United StatesOnly the breakfast at the restaurant, eggs around a cooked. And all they have is pork to offer. And it was just, it wasn't up to par. Pork wasn't fully cooked. Cetera et cetera.
Was very impressed that it was a Ramada and it was very nice. Looked like a 34 star hotel. Very impressed again, just everything was wonderful. Except for the breakfast at the restaurant that was gross.
Stayed in September 2023
Reviewed: 20 September 2023
Tony
United StatesThe property and building its self is in need of basic repaires. The southside entrance door security lock is inop. There were items & trash collected and sitting in the hall. I did not like that there was an additional charge for a breakfast.
It is a large property. The pool looked clean. The room looked clean with no noticable smells. The parking lot had plenty of lighting.
Stayed in September 2023
Reviewed: 6 September 2023
Yulanda
United StatesHad trouble with my reservation through booking.com. Along with several other people. I feel the motel should have met the price because the reservations did come through finally at 3am.
Very clean, great staff, very comfortable beds.
Stayed in September 2023
Reviewed: 4 September 2023
Ro
United StatesIndoor room with no outside window AC did not cool very much. Had to pay extra for breakfast separatel. They had a basic warm breakfast with eggs, sausages and bacon
All the basics like microwave refrigerator TV Wi-Fi and AC. Larger TV size Comfy king bed
Stayed in September 2023
Reviewed: 19 August 2023
Sharon
United StatesLaundry facilities Only one washer and one dryer
Bed and pillows were super comfy!
Stayed in August 2023
Reviewed: 17 August 2023
Karen
United StatesBreakfast was pricey, in my opinion, considering it was like a standard hotel breakfast but with less variety and with freshness lacking in a few areas.
Grateful for a clean and comfortable room for a very reasonable price (through Booking.com)! Pool/ hot tub were great!
Stayed in August 2023
Tuscaloosa, USA
Pune, India
Hanmer Springs, New Zealand
Greenville, USA
Mníšek pod Brdy, Czech Republic
Höllviken, Sweden
London, UK
Pershore, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content