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Reviews of Ramada Plaza by Wyndham Sheridan Hotel & Convention Center 3 stars

1809 Sugarland Drive, Sheridan, WY 82801, United States

#15 of 17 hotels in Sheridan

Guests' Choice

Review score

Based on 391 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.3

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 20 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 Queen Bed, Mobility Accessible Room, Roll-in Shower, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning did not work. Pool was not opened.

    Location was good

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool area tile was extremely slippery and we witnessed a child get injured on the side of the pool. We would love to see some non slip mats or something installed

    We were in town for a busy soccer tournament weekend. I had mixed up my reservation and came to the counter to find out there were no rooms available . Suchi at the front desk was so calm under pressure and did everything within her power to assist me. She is an excellent employee and an extremely professional!

    Stayed in May 2024

  • Reviewed: 11 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms are very decor dated, and no milk for your coffee. Not enough shampoo and toiletries.

    The hot tub and swimming pool was perfect,

    Stayed in May 2024

  • Reviewed: 24 April 2024

    7.0
    Won't stay there again.
    • Leisure trip
    • Couple
    • 1 Queen Bed, Mobility Accessible Room, Roll-in Shower, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Paying extra for breakfast.

    Had to pay extra for Breakfast and it was cold.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had a delay in checking in. Hotel wouldn't match my booking.con rate, so booked on my phone. This caused some confusion at the front desk and took about a half hour to resolve

    Great price compared to other hotels in the area. Enjoyed the pool and spa on a cold night

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some of the furnishings were a little tired—one of the desk chair arms was gone😬. We were unable to change the channel on the TV.

    The beds were very comfortable and the room was quiet. It was conveniently located.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was comfortable, room was quiet and front desk agent was very professional

    Stayed in April 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 2 Double Beds, Mobility Accessible Room, Bathtub w/ Grab Bars, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They only had coffee, granola bars and cereal (but no milk) for breakfast.

    The hot tub worked and was the perfect temperature.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff I lost an ear ring and no one found it and never called me the lady was rude when I called back asking about it

    The bed

    Stayed in January 2024

  • Reviewed: 18 December 2023

    6.0
    It was functionnal
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    Maid service was only offered every three days. I was ok with making my own bed and re-using towels, but I would have liked to have the garbage emptied. No breakfast or on-site cafe.

    Their was a coffee machine in the room, along with a refriderator and microwave.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    For the purpose of our travels it was a nice place to stay and on a tight budget the price was very reasonable.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing specific it’s just a little outdated.

    Friendly staff. Good price.

    Stayed in September 2023

  • Reviewed: 3 November 2023

    6.0
    Needs updated
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It took 3 trips to the front desk for key cards that would work once in the room. The heater didn't work. So another trip to the front desk. Got another room heater didn't work the best. I think it's time for the hotel to update the heaters.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Unfortunately there was an error made by someone who reported that the king room we were assigned to had been cleaned but when we entered, it had not been cleaned. We were given a different room but it was a queen bed, not king, smaller room and there were no numbers on the wall heater unit and we had a lot of difficulty regulating the room temperature. As a result the room was hot for sleeping. The desk staff was friendly and helpful, the error was not their fault. Our stay there the week before was great. Sadly, this adds to our experience that Wyndham properties are inconsistent.

    We didn't have breakfast. There was an extra charge for breakfast so we decided to eat elsewhere.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Room was clean and comfortable. Restaurant needs help though our waitress was great!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The restaurant. It definitely needs to work at getting someone in there that knows how to cook. The waitress was friendly and attentive but the kitchen staff needs training. Pretty sad because we were happy that we didn’t need to look for a place for breakfast but then after getting a simple breakfast wrong we were sorry we didn’t just go somewhere else.

    Breakfast is not included. We went to the on-site restaurant but the buffet was not open. My husband and I ordered scrambled eggs, crispy bacon and potatoes with rye toast. We got a breakfast sandwich, bacon, potatoes and rye toast, my sister ordered a sausage, egg and cheese breakfast sandwich and specifically asked if it was a sausage patty and was told yes but the sandwich came with no sausage, waitress took it back and when she returned out had a sausage link cut up on it! She ended up having to take it apart because the sausage kept falling out!

    Stayed in September 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillows were amazingly comfortable! My room was obviously remodeled recently. Clean and comfortable. The hotel is older, and remodeling is evident. Lobby a little run down, the hotel is older, and remodeling is evident. Lobby a little run down. But overall stay was great for the price.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Good value, clean room, friendly staff
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The breakfast was NOT included with the price of the room, if i remember correctly it was an additional $10 to $12 per person so we did not eat there the next morning.

    The staff was helpfull & freindly. The room was clean and had a nice (just cleaned) smell to it. Parking lot was well lit.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    7.0
    Ok for an overnight stop
    • Leisure trip
    • People with friends
    • 2 Double Beds, Mobility Accessible Room, Bathtub w/ Grab Bars, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lightbulbs out in our room. Maintenance never came once I got someone at the front desk.

    Location.

    Stayed in August 2023

  • Reviewed: 25 September 2023

    8.0
    Perfectly fine for a few nights.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location is good for interstate access, I didn’t go to the town centre but I think you would have to drive there. The access and grounds maybe could be dressed up a bit better ?

    It was very clean and tidy. The room was as good as i expected. Staff were good. No problems whatsoever.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only the breakfast at the restaurant, eggs around a cooked. And all they have is pork to offer. And it was just, it wasn't up to par. Pork wasn't fully cooked. Cetera et cetera.

    Was very impressed that it was a Ramada and it was very nice. Looked like a 34 star hotel. Very impressed again, just everything was wonderful. Except for the breakfast at the restaurant that was gross.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    The stay was good, room was clean & comfortable. We felt secure and the staff was nice.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The property and building its self is in need of basic repaires. The southside entrance door security lock is inop. There were items & trash collected and sitting in the hall. I did not like that there was an additional charge for a breakfast.

    It is a large property. The pool looked clean. The room looked clean with no noticable smells. The parking lot had plenty of lighting.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    7.0
    Overall good experience
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had trouble with my reservation through booking.com. Along with several other people. I feel the motel should have met the price because the reservations did come through finally at 3am.

    Very clean, great staff, very comfortable beds.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Good place for overnight stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Indoor room with no outside window AC did not cool very much. Had to pay extra for breakfast separatel. They had a basic warm breakfast with eggs, sausages and bacon

    All the basics like microwave refrigerator TV Wi-Fi and AC. Larger TV size Comfy king bed

    Stayed in September 2023

  • Reviewed: 19 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • 2 Double Beds, Mobility Accessible Room, Bathtub w/ Grab Bars, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Laundry facilities Only one washer and one dryer

    Bed and pillows were super comfy!

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    Enjoyed our stay; Breakfast not worth it.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was pricey, in my opinion, considering it was like a standard hotel breakfast but with less variety and with freshness lacking in a few areas.

    Grateful for a clean and comfortable room for a very reasonable price (through Booking.com)! Pool/ hot tub were great!

    Stayed in August 2023

Showing 1 – 25

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