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  5. Reviews of Shilo Inn Suites - Idaho Falls

Reviews of Shilo Inn Suites - Idaho Falls 3 stars

780 Lindsay Boulevard, Idaho Falls, ID 83402, United States

#25 of 31 hotels in Idaho Falls

Guests' Choice

Review score

Based on 438 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 12 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The room was very very small and I found it expensive.

    Breakfast was fine. Staff were friendly.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The website states 24 hour pool and it wasn't. The sauna was not working. The exercise room was a disappointment. The treadmill didn't work, the weight machine was broken, there were only two sets of dumbells. There were no facial tissues in the box in the room. I was double charged and I hope to get a refund.

    Comfortable room with outside door. Good location. Swimming pool and hot tub and steam room.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    7.0
    We enjoyed the river location and being home again. Thank You
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The property is a little behind schedule on the times.

    The location and the staff were great.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    6.0
    It was ok
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel in general is very old. Lots of cracks and gunk in the corners. The “fitness” room had a broken elliptical glider and a broken treadmill. There were two sets of weights and a broken weight machine. That was it. Worst fitness room I’ve ever seen at a 3 star hotel

    The GM was very friendly. The pool and hot tub were nice.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Great value. Would stay there again if in the area.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Everything was fine, especially for the price.

    The front desk clerk was very friendly and helpful, the room was clean and spacious, the pet area was convenient and was supplied with bags, etc. You ordered off a shortened menu for breakfast which was nice and the lady was extremely friendly and helpful.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Enjoyed the oversized room.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet in public places is looking tired. No meet in the breakfast buffet.

    Roomie

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Great stay, if in area again, we will definitely stay here again!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not having a hot coffee and hot water station at the reception area available 24/7.

    Thank you for having a awesome hotel compared to LeRitz next door.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Breakfast

    the big room and dog friendly

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the staff members were not the friendliest .

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    clean, comfortable and very nice rooms for an inexpensive price! will be back
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    pool stated it was 24 hours and it wasn’t! after 11pm the doors were not accessible.

    beautiful spot overlooking the river! great staff!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Staff was super friendly & accommodating.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Room was very warm, couldn't get it to cool down.

    Breakfast was good, excellent service.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Pot holes in driveway

    Just an over ask God stay and great Custeemor service

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I was a little disappointed that the restaurant associated with the hotel was not that busy. The food was good and staff friendly. However it was like a ghost town.

    The views of the river are beautiful. The rooms comfortable, large, and quiet.

    Stayed in March 2024

  • Reviewed: 9 May 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Bathtub was very rusty. No towels by the pool.

    Stayed in May 2023

  • Reviewed: 3 February 2023

    8.0
    I'm a returning visitor.... good with Shilo Inn
    • Leisure trip
    • Family with young children
    • King Room with River View
    • Stayed 1 night

    Broken side door was an inconvenience. It may be fixed by now.... extreme cold may have contributed. Hall carpet seems not clean.

    Staff was helpful. Room was very clean. Bed was comfortable.

    Stayed in December 2022

  • Reviewed: 9 December 2022

    8.0
    Clean and quiet.
    • Leisure trip
    • Couple
    • King Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Easy to get to this location off the highway.

    Easy to get to this location off the highway.

    Stayed in December 2022

  • Reviewed: 4 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with River View
    • Stayed 1 night
    • Submitted via mobile

    They had an event/party that played loud music until 2am in one of their conference rooms which was pretty much next to our room, one floor up. The music only stopped once we call the front desk.

    Location, cleanliness

    Stayed in December 2022

  • Reviewed: 21 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast Sucks!!!!

    The staff

    Stayed in November 2022

  • Reviewed: 24 October 2022

    7.0
    Average.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast (included) was sub-par and served with plastic cutlery and plates.

    They allowed us to bring our two bicycles into our room.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    8.0
    No bad, but needs attention and upkeep.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel as with many others needs to have a manager that does walk throughs and checks on how the staff is doing. Our room had no cream and sugar for their coffee machine. The tub shower handle to activate the shower is broken and hard to use. The dinning room is in need of care. Windows to the outside look like they have never been cleaned, except to can see the filth from previous cleanings last year sometime. The restaurant needs a weekly going through to keep it up to standards.

    The price was good. Breakfast was also good. Room was large and had all the necessary amenities. I didn't get to use the pool and spa, but they looked well cared for and clean.

    Stayed in October 2022

  • Reviewed: 17 October 2022

    6.0
    Do not recommend
    • Leisure trip
    • Family with young children
    • King Room with River View
    • Stayed 1 night
    • Submitted via mobile

    The floor was uneven in the room and the hallway. My rolling luggage did not want to roll because of it. The sink faucet had toothpaste on it from prior persons stay. The bed caved towards the center. The carpet looked like it had not been shampooed in years. The sofa looked like someone just had sex on it. It just felt dirty and I could not relax. The screen to the balcony had been cut like someone had previously tried to break in. If you are a single man that just needs a place to sleep and take a quick shower, this is your place. Otherwise, I would look around at the other options.

    I liked that I had a room with a balcony overlooking the river.

    Stayed in October 2022

  • Reviewed: 16 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with River View
    • Stayed 1 night

    The front desk staff were not that pleasant for both the check in and check out process.

    The room overlooked the river and had a lovely outside balcony. The room was very large and the beds were very comfortable.

    Stayed in October 2022

  • Reviewed: 8 October 2022

    6.0
    place to sleep
    • Solo traveller
    • King Room with River View
    • Stayed 1 night
    • Submitted via mobile

    needs to be updated, the room had a dog seem so I kept the sliding door open

    view

    Stayed in October 2022

  • Reviewed: 7 October 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The soap bar was too small. The bed was slightly tilted. One of the table lamps didn't work.

    The room was clean. The location, near the river, was nice.

    Stayed in October 2022

Showing 1 – 25

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