9900 S Thomas Dr,, Panama City Beach, FL 32408-3804, United States
#674 of 839 hotels in Panama City Beach
Guests' ChoiceBased on 495 hotel reviews
6.0Cleanliness
6.5
Comfort
6.5
Location
8.3
Facilities
6.5
Staff
6.7
Value for money
6.1
Free WiFi
6.8
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End of dialog contentReviewed: 3 June 2024
David
United StatesThe room was below standards for $ value. Ice maker did not work. Couch was in poor condition. Unit needs an upgrade.
Pool area and on the beach.
Stayed in June 2024
Reviewed: 23 May 2024
Brocato
United StatesThe extremely rude staff, the disgusting mattresses, the chipped paint in the bathroom, we had a hole in our door and a broke toilet handle.
Our view and balcony was the best part.
Stayed in May 2024
Reviewed: 16 May 2024
Abhay
United States1st room unit 1221 was not very good when we walked in. Apparently the carpet was just cleaned per the emergency hot line number. But it was very overpowering. Wife and my allergies was through the roof. I am glad we were able to be moved to a different room
Access to pool, beach. Staff was very friendly and co-operative. Beach was clean and view from the rooms were excellent. Really glad to have found this in a timely manner. I appreciate the fact that we could be accommodated to a different room at the last minute
Stayed in May 2024
Reviewed: 15 April 2024
Casie
United StatesThe couch was worn and the leather was peeling off but other than that it was a great place.
Beach front, location, accessibility
Stayed in April 2024
Reviewed: 15 April 2024
Brett
United StatesSeemed like the price we paid 600 for two nights was a bit high and we didn’t even get complimentary coffee. Cleaning fee should be included in price.
The pool, and the way it was set up with tiki bar and food hut
Stayed in April 2024
Reviewed: 4 April 2024
Constance
United StatesOur room, two of the dining room chairs at the table, broke in fell to the floor when we sat at the table. The toilet had black mold in it, and the sofa was torn with cushion coming out of it, and Cigarette ash was on one of the bedroom floors.
The pool
Stayed in March 2024
Reviewed: 2 April 2024
Sadowske
United StatesThe room we had smelt musty. The washer in the room was broken and did not drain the water from the basin. The dryer venting hose was disconnected from the wall. There was no mattress protector on the double bed and the fitted sheet didn’t fit so whenever we laid down the sheet fell off the mattress . Also the carpeting was super dry rotted and crusty that no one wanted to walk with out shoes on.
I liked that they accommodated us with a first floor room. I liked that there was lots of staff to patrol the grounds.
Stayed in March 2024
Reviewed: 27 March 2024
Tia
United StatesDidn’t have a working ice machine in fridge and hair dryer didn’t work or the outlet in the bathroom. No mirror in the room to get ready. Hot tub was always full inside and out.
Nice view and cleaner than other properties
Stayed in March 2024
Reviewed: 14 March 2024
Jessica
United StatesCleaning the sand out the rooms
The Beach
Stayed in March 2024
Reviewed: 12 March 2024
Allison
United StatesThere were a lot of random rules like having the beach door locked at random times during the day and telling us we had to hop a fence to go out to the beach but we could walk in the same locked gate freely from the beach. Also none of the staff seemed to be on the same page and I felt very judged being asked multiple times what I was doing when I was looking around the resort checking out the amenities and asking questions and getting 4 or 5 different answers. And the hot tub was like warm at best
I loved the atmosphere
Stayed in March 2024
Reviewed: 1 March 2024
Lafayette
United StatesCarpet was a bit dirty,apartment was a bit dated but tolerable
Pools,hot tub,beaches, staff
Stayed in February 2024
Reviewed: 20 January 2024
Jacqueline
United StatesRoom we rented what very sub-par. Floors in bathroom weren’t clean. Picture was not even hanging on the wall, it was perched on the top of the headboard of the bed. Couch was old and fraying.
Location is great. Outside pool is great.
Stayed in January 2024
Reviewed: 10 October 2023
Luis
United StatesThe rudeness of the people out front giving the tags and the parking people
It was ok
Stayed in October 2023
Reviewed: 10 September 2023
Eduardo
United StatesI did not like the old and ripped up living room couch. The couch was an eye sore and did not make me want to sit on it. The master bathroom sink was leaking, I called the front desk three times. I was able to speak with someone the first time and they said they would send someone, but no one ever came. The other two calls to the front desk were not answered. The kitchen sink wasn’t the best either, but it was tolerable. The towel amount was also a little small, and we were required to wash them. More supplies could have been provided for a 5 night stay.
The pool was great, available pool toys was nice, pool bar was nice, great location. Easy beach front access. Having a kitchen and two bathrooms was very helpful.
Stayed in September 2023
Reviewed: 6 September 2023
Kayla&caitytyndall
United StatesRoom
Pool only
Stayed in September 2023
Reviewed: 2 September 2023
Chris
United StatesAc was out but they got it fixed
Pool
Stayed in August 2023
Reviewed: 27 July 2023
Maegen
United StatesThe towels were very cheap and thin. It was furnished/decorated with the minimum. Not much seating in the living room and not for lack of space
The pool and room were great. The space in condo was great
Stayed in May 2023
Reviewed: 26 June 2023
Lacey
United States-Elevators were extremely slow/ or down. Had to walk luggage cart down from 11th floor parking deck to front desk after waiting 30+plus minutes on an elevator. -Mattress on bed were not the best. - Shower curtain in the bathroom had Mildew all over it. -parking deck was extremely tight - our unit only had 1 wash cloth for 3 bathrooms. Elevators were a big hassle when you could get on them.
Room was very spacious, loved the view and being on a high level floor. Everything was clean. Location was great. Snack shack and bar by the pool were delicious. Will stay here again. Loved the amenities that were offered.
Stayed in June 2023
Reviewed: 9 May 2023
Marina
United StatesThe parking garage was a headache and we didn’t receive the room that we booked.
The pool was really nice and access straight to the beach was very convenient. The view of the water was really nice.
Stayed in May 2023
Reviewed: 10 April 2023
Jerome
United Statesroaches and semi run down room. it has broken floor tiles, remotes did not work, water pooled up in bathroom floor, and broken outlet face plates.
location
Stayed in April 2023
Reviewed: 6 April 2023
Aubrie
United Statesour room though was not the sheets were stained and the pull out bed on the couch was so hard you couldn’t even sleep on it a chair was already broken when we got there
the resort was beautiful
Stayed in April 2023
Reviewed: 31 March 2023
Shelia
United Statesnasty, out dated and peeling furniture, washer didn’t work, no one available at front desk, check in process was a hassle, the place need to seriously be updated
the location
Stayed in March 2023
Reviewed: 13 February 2023
Linda
United Statesdirty dishes in the cabinet. two locks on the slider to balcony, one did not work the other held on by one loose screw. the bare minimum of essentials. no bath mats. no extra towels or blankets. dirty ceiling fans and vent covers. carpet coming loose at seams.
nice pool area. right on the beach
Stayed in February 2023
Reviewed: 15 November 2022
Carlos
United StatesWorkout room was laughable it was tiny and all the resort staff seemed to use these restrooms exclusively a heavy amount of traffic to use the restrooms, also the room was not very well kept up some cracking gyp ceilings, and some damaged areas didn't really fell like a nice resort
Location was great and staff was friendly, amenities were great as well except for the gym.
Stayed in November 2022
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