1 Pico Boulevard, Santa Monica, Los Angeles, CA 90405, United States
#16 of 387 hotels in Los Angeles
Guests' ChoiceBased on 298 hotel reviews
9.0Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.2
Staff
9.4
Value for money
7.7
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End of dialog contentReviewed: 17 May 2024
Samual
United KingdomThe price
Everything, it was amazing!
Stayed in May 2024
Reviewed: 7 May 2024
Bill
United StatesRoom service menu selections. Having to use my phone to see any kind of menu was a pain (especially with the pop-ups)., but even then the selections were very limited. Thermostat did not work until the morning we checked out.
Beach Front with a rustic atmosphere-escape the day-to-day hustle & bustle. Staff very attentive & helpful. Valet parking was great! Room was perfect with ocean view; easy walk to shops & restaurants. Check-in was a breeze...Oh yaeh, the margaritas were the best!!!
Stayed in May 2024
Reviewed: 1 February 2024
Gazell
United StatesThe customer service was out of this world! every staff member was exceptional and made us life long customers at Shutters.
Stayed in January 2024
Reviewed: 12 January 2024
Romain
United StatesWish they had fresh squeezed juice
Loved everything!
Stayed in January 2024
Reviewed: 11 December 2023
Aldrovandi
ItalyPrice was very high for the room, the parking was not included and in LA valet is a must.
Beautiful property, great location and wonderful rooms.
Stayed in November 2023
Reviewed: 10 December 2023
Ellen
United StatesNothing
The design of the hotel is beautiful and is beachy and classic Santa Monica, right on the beach.
Stayed in November 2023
Reviewed: 26 November 2023
Caroline
United KingdomNot that keen on the inside area of breakfast space
By the beach and yoga
Stayed in October 2023
Reviewed: 22 November 2023
Emma
AustraliaThe friendly service from all staff from the moment we arrived. The tidy and clean rooms with exceptional amenities of modern holiday accommodation. We enjoyed it much more being our choice of accommodation for our honeymoon. It didn't disappoint. We will be back with Shutters being our #1 pick of accommodation in LA/Santa Monica.
Stayed in October 2023
Reviewed: 22 October 2023
Elizabeth
AustraliaObviously it is expensive.
Fab breakfast. Great location.
Stayed in October 2023
Reviewed: 17 October 2023
Fabio
FranceEverythink
Stayed in August 2023
Reviewed: 3 October 2023
Demers
United StatesGreat location on the beach.
Stayed in October 2023
Reviewed: 29 September 2023
Ekaterina
IsraelThe hotel did not sent me my bill ( they told it will be sent on my e-mail and did not provide the paper copy however I still have not received it and my deposit is still there!
nice hotel, swimming pool area, great breakfast!
Stayed in August 2023
Reviewed: 25 September 2023
Ann
United KingdomGreat location.
Stayed in September 2023
Reviewed: 19 September 2023
Ian
United KingdomIt wasn’t very sunny!!
All the restaurants were terrific. The service was perfect, and the location fabulous.
Stayed in September 2023
Reviewed: 13 September 2023
Sergio
FranceThe hotel was amazing, the location simply perfect and the personnel professional, nice and always ready to help.
Stayed in August 2023
Reviewed: 5 September 2023
Sherine
LebanonOne staff and l reported him and his actions to the management and they were so professional and apologized on his behalf.
Everything is exceptional; the place, the tranquillity, the scenery, the service, the team, the management
Stayed in September 2023
Reviewed: 30 August 2023
Lampp
United StatesNothing
Everyone on staff was extremely polite and very nice.
Stayed in August 2023
Reviewed: 27 August 2023
Yashin
United KingdomCoast restaurant busy so long wait times for table but all staff encounters excellent. Somewhat overpriced compared to other 5* international hotels but this is California!
Prime location, superb staff and customer service. Upmarket hotel with great vibe - good place to unwind at the end of a California road trip.
Stayed in August 2023
Reviewed: 15 August 2023
Robin
United StatesBeautiful Hotel
Stayed in August 2023
Reviewed: 6 August 2023
Felipe
AustriaTop notch everything.
Top notch everything.
Stayed in July 2023
Reviewed: 6 August 2023
Felipe
AustriaTop notch everything.
Top notch everything.
Stayed in August 2023
Reviewed: 2 August 2023
Gayle
AustraliaPrice was high
Position and bar staff
Stayed in July 2023
Reviewed: 30 July 2023
Siegel
United StatesIt’s getting old and needs refreshing.
Location was great.
Stayed in July 2023
Reviewed: 17 July 2023
Fiona
United KingdomNothing
Room gorgeous, pool area fantastic and Bar lounge area great. Food and drink excellent. Location very good. Valet staff superb as was all the other hotel staff.
Stayed in July 2023
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