Let's start with the bathroom the room above us in the shower it leaked through our shower on the bottom floor. Then refrigerator didn't work we didn't have a microwave there a cigarettes in the floor and put out on the wall the floors the carpets felt nasty and disgusting and they had two different sheets on our king size bed and made it like that. But other than that it was a decent sized room and nice bed. We also have people knocking on our doors in the middle of the night trying to come in

Bed was comfortable

Stayed in June 2023

The customer service

The housekeeper Kim was especially friendly and efficient she needs a raise..

Stayed in May 2023

The fixtures were broken in the bathroom. I couldn’t get the tv to work. The pillows were uncomfortable. The facilities were very old and worn down.

The location was off a major street and easy to find. The room was a good size.

Stayed in April 2023

Hotels are apparently a known Hotspot for police. Lots of rift raft. Hotel was kinda grimy. Old furniture they don't use anymore was stuffed in corner of room. Locks on exterior doors don't work. Facility isn't secured at night..

Price

Stayed in March 2023

The hotel had odor.

Location

Stayed in March 2023

Checking in from outside, in the cold. Smells "weird" in the halls. Could hear people going up and down the stairs all night.

Location

Stayed in February 2023

Smoky odor in the hallway

?

Stayed in November 2022

The room had an odd smell when we walked in, not very clean and terribly noisy all night

Location worked well for us

Stayed in November 2022

Did not have a smoking room available. Had to park farther than expected, felt unsafe in the intended parking

Um, well love the size of the tub and the AC worked great

Stayed in July 2022

The AC unit doesn't get cold. The phone was trash. No breakfast as advertised, could not enter lobby. Vending machines broke and hotel attendant would not give a refund

Location.

Stayed in June 2022

they didn’t change the sheets daily, nor cleaned, bed bugs on one of the rooms.

Stayed in June 2022

How there was blood stain on the sheets

I liked the very hot shower and big room

Stayed in June 2022

All of it really. See above ... that isn't a like. There was no breakfast. The place stunk of stale smoke. Bed linens/cover had holes. Lights did not always work. There were no paper cups, coffee pots etc. No phone. No working alarm. Not all plug ins appeared to work ... I'm guessing property is in transition of ownership perhaps, but I did not sleep well there or feel secure.

There was no breakfast. The place stunk of stale smoke. Bed linens/cover had holes. Lights did not always work. There were no paper cups, coffee pots etc. No phone. No working alarm. Not all plug ins appeared to work ... I'm guessing property is in transition of ownership perhaps, but I did not sleep well there or feel secure.

Stayed in May 2022

There was a big gap between the door and door frame. It didn't make me feel safe. Bedding was well worn and needed updated.

What breakfast? Didn't know of any. Friendly staff.

Stayed in March 2022

Privacy

Stayed in March 2022

From The lack of communication employees. The filthy rooms. Literally everything Awful hotel would never recommend. If you're from the area you'd know that this is just an east side regency inn

Absolutely Nothing.

Stayed in February 2022

Horrible smell in the room. Outside door lock was broken. Inside door didn’t have a deadbolt

Bed was comfortable

Stayed in January 2022

People walking around outside all during the night

Beds was comfortable the respected my privates

Stayed in December 2021

The room wasnt clean, it didnt have anything they said it would. Couldn't even get any kitchen ware, coffee, no ice bucket, very limited with everything. Very bad smells from the hallway and also from the bathroom. Housekeeping didnt come eace day like they're supposed to. Staff were nice, but management was very persistent on check out, even though I reserved it again. Was told would have amenities like coffee and a complimentary breakfast, however they didn't provide any. Im very disappointed with the stay. One good thing is that they were willing to Price match what the website says..

Stayed in December 2021

The breakfast,it wasn't Continental ,it was in a brown bag

The room was nice

Stayed in November 2021

They are using covid as an excuse not to clean your room. Or even bring you towels.

Good beds.

Stayed in November 2021

I found needles in the hallway. There were people next to us that were fighting and throwing things against the walls. Our room smelled like Cat pee. The bed wasn't even made correctly.

Stayed in October 2021

The floors were dirty they need to shampoo the carpets and deep clean the bathrooms.change shower curtains once in a while

The prompt service at the front des

Stayed in September 2021

When I turned on the shower rust came out of the tap. The shower was not working as the handle wasn't attached to the faucet. There was minimal pressure in the faucet for hot water. The mirror had a penis on it so I washed it off. There was a joint end in the toilet when I opened it.

The bed was very comfortable. The room had an appearance of clean. The heater worked.

Stayed in October 2021