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  5. Reviews of Hotel Skyler Syracuse, Tapestry Collection by Hilton

Reviews of Hotel Skyler Syracuse, Tapestry Collection by Hilton 4 stars

601 South Crouse, Syracuse, NY 13210, United States

#4 of 16 hotels in Syracuse

Guests' Choice

Review score

Based on 122 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 13 November 2023

    9.0
    nice room. loved the nigh ceilings!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    wanted an actual restaurant on location

    location

    Stayed in November 2023

  • Reviewed: 10 August 2023

    9.0
    Great hotel -perfect location to the arena and college
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel Very well maintained great architecture .. bed is very very comfortable .

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The historic facade.

    Stayed in June 2023

  • Reviewed: 29 July 2023

    7.0
    Very Average Hilton Stay
    • Leisure trip
    • Group
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Food was not good and not advised even if hungry. Staff were not very helpful and clearly doing too many jobs at once. The price was way too high for a hotel of this caliber.

    Great location if you are going to want to go around the Syracuse campus, but otherwise this hotel is very basic. I think for the price you could find something else that would be even closer to the campus like the Sheraton. Staff was nice, but not super helpful. Food was average at best. Parking on site was great!

    Stayed in July 2023

  • Reviewed: 4 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hall rugs could use an update.

    Friendly, quiet, good location. Nice, simple complimentary breakfast.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Treehouse Loft King Suite
    • Stayed 1 night

    This is the second stay in a row that there was no morning coffee. The short heavy set desk guy not as component as the rest of the staff.Same person both times.

    We had splurged for a suite. The one they gave us was called the Tree House. This was a big mistake for two 80 year olds. The bed room was up a flight of stairs. Noe way in the dark, middle of the night could ether one of us made it downstairs to use the bathroom. The description should have described this better. The afternoon desk person was able to get us another room, she was very nice.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    9.0
    It was perfect.
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    it was a unique hotel was pristine. Very comfortable staff nice

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    location and the dedication to LEED certification

    Stayed in January 2023

  • Reviewed: 28 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    More expensive than I wanted. I will have to say someplace else next time due to the price.

    Stayed in September 2022

  • Reviewed: 8 September 2022

    9.0
    Unique hotel with lots of character, staff excellent, comfortable, clean!
    • Leisure trip
    • Couple
    • Junior King Suite with Seating Area
    • Stayed 2 nights
    • Submitted via mobile

    Staff was so polite, breakfast was phenomenal selection, room very spacious and clean. It was very nice!

    Stayed in September 2022

  • Reviewed: 25 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Friendly & helpful.staff. Location convenient to Syracuse University. Spacious room.

    Stayed in July 2022

  • Reviewed: 4 August 2022

    8.0
    Overall, I’d stay again. It was a beautiful hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    we were unable to control the temperature in our room. It was 76 in August. The walls were a little thin. We woke up to our neighbors alarm going off in the morning.

    The property was beautiful. Everything looked just as it did in the photos online - clean, well maintained. The hotel had a new smell to it. The breakfast had a variety of choices from cereal, to yogurt, to danishes and make your own waffles with strawberries and cream.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    9.0
    Comfortable,
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The floors in our room squeaked. I wish the rooms had microwave.

    Staff are welcoming. Quiet air conditioning. Facilities are clean and well appointed. By far, the courtyard was my favorite place to sit and relax. When in Syracuse, I believe we'll always stay at the Skyler.

    Stayed in July 2022

  • Reviewed: 22 July 2022

    9.0
    Excellent spring reception weekend in Syracuse!
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The sofa sleeper was uncomfortable!

    I enjoyed the coffee and continental breakfast and location to SYRACUSE University.

    Stayed in April 2022

  • Reviewed: 3 July 2022

    8.0
    will stay again if I’m Syracuse
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    breakfast was ok but nothing allergen friendly - try more options without nuts and dairy

    location, clean, quiet and historic building

    Stayed in July 2022

  • Reviewed: 11 March 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The room was big and comfortable. Breakfast was good. Location was very convenient.

    Stayed in March 2022

  • Reviewed: 18 December 2021

    9.0
    Superb
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffee was not all that hot Had to wait for coffee at breakfast busy time Poor planning

    Room

    Stayed in December 2021

  • Reviewed: 24 November 2021

    9.0
    I will definitely stay here next time when coming back to Syracuse
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Very friendly staff, good location with free parking lot

    Stayed in November 2021

  • Reviewed: 15 November 2021

    8.0
    Location and staff were great!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room needed upkeep. The wallpaper was peeling off in bathroom. Floors creaked really badly. Non-smoking hotel but it was clear someone was smoking a ton of weed in my floor. To be fair, I didn’t report it.

    Location was perfect for being near Syracuse University and Syracuse Stage Theater. Bed was super comfortable.

    Stayed in November 2021

  • Reviewed: 4 November 2021

    8.0
    a really great staff at a good Hilton property
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was small and the shower was too short. And, the room was VERY expensive for the weekend.

    I loved the idea of an old Synagogue being used as a hotel. However I expected the room to be charming and it was a typical Hilton express room.

    Stayed in October 2021

  • Reviewed: 12 September 2021

    9.0
    Simple, clean, comfortable - a good place to stay for work trips in the area.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 13 nights

    Breakfast could have included more healthy options.

    Clean, comfortable and spacious rooms, nice and helpful staff.

    Stayed in September 2021

  • Reviewed: 2 August 2021

    9.0
    A unique choice in downtown location
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    In spite our late arrival the staff was welcoming and service prompt. Free gated parking in a downtown location (10 minutes walk to Syracuse U.) was convenient, as were the wrapped pastry breakfast and fresh coffee in the morning. The hotel building outside preserved the architecture details and engravings of the former synagogue, and inside was tastefully decorated as well.

    Stayed in July 2021

  • Reviewed: 12 July 2021

    9.0
    Superb
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Only odd thing was having to have a key to get into the building, before we had even checked in. We reasoned it was due to being a city hotel , they didn’t want just anyone wondering in, but was kind of confusing when we first arrived late evening.

    Very close to Syracuse University where we were going to tour campus and do lacrosse camp. Staff was so friendly, courteous and always available. Hotel had a very cool vibe!

    Stayed in July 2021

  • Reviewed: 10 July 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Breakfast was sub par.

    Great location, clean room.

    Stayed in June 2021

Showing 1 – 25

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