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Reviews of Sleep Inn Waukee-West Des Moines

2885 Grand Prairie Parkway, Building A, Waukee, 50263, United States

#1 of 2 hotels in Waukee

Guests' Choice

Review score

Based on 179 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I literally liked everything about this place!! The bed and pillows are the most comfortable of anywhere that I have stayed. Quiet, safe area. Exceptional staff. I will return.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Nice quiet clean hotel, conveniently located
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn’t super comfortable for me, but that’s mostly because I have a back problem and it’s hard for me to be comfy on a hotel bed. My husband had no problem sleeping at all though. The person working the front desk (which I believe was the manager) wasn’t very friendly- did not offer even a small smile at all, and when my husband asked if the water from the bathroom faucet was ok to drink (we were from out of state) she rolled her eyes at him. We didn’t think it was a crazy question.

    The hotel was very clean (it even smelled clean as soon as we walked in) and looked very nice. It was quiet and located perfectly for where we were traveling. The room looked nice, had nice amenities, and the sheets were super soft! The room was very clean too. It looked and felt more expensive than it actually was. We did take the opportunity when we were checking out to tell the person at the front desk that we thought their hotel was lovely.

    Stayed in April 2024

  • Reviewed: 25 February 2024

    10
    Good experience.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell in the hallway upon check out.

    Clean and modern.

    Stayed in February 2024

  • Reviewed: 12 January 2024

    10
    Your employee Issac at the front desk was great. Very welcoming and friendly. Good job.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Easy access to hotel from I-80. Breakfast was great for a quick bite to eat and then on the road again.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    Out of town concert
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price seemed a little high.

    It was directly across the street from the concert venue I was attending.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    I will be staying at this location again. It is convenient to my son's home.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Biscuits weren't warm. Had No potatoes. Eggs weren't hot. Sausage links were very good and the waffles were great. Orange juice was watered down on the second day. So I switched to tea . It was great.

    Breakfast was just average. Not great, but it did have plenty of food. I loved the big step in shower. Much easier than a tub shower combo. The king bed was comfortable. I had a little trouble regulating the room temperature at night. The sink drainage was slow.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    A perfect stay for my daughter and I who were there to attend a concert
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was wonderful.

    Awesome location. Extremely clean. Beautiful room.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was only a shower and no bath tub

    The room was comfortable

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    Good, not great
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was only one chair in the room and it was a desk chair with no arms. There was no chest of drawers to put clothes in.

    Location. Newness. Cleanliness.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Roll in Shower - Mobility Accessible/Non-Smoking
    • Stayed 1 night

    N/A

    Nice new clean fresh rooms.

    Stayed in August 2023

  • Reviewed: 16 October 2023

    9.0
    it was pretty nice and accommodating
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    you could hear everything through the walls and that made it hard to sleep. there was also some yellow soap scum in the shower.

    it was updated

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Paper thin walls, which means when next door guests are loud, you cannot sleep.

    Clean and quiet, close to where we needed to be. Walking distance to gas station and coffee shop.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    only one chair for two people.

    Stayed in October 2023

  • Reviewed: 16 September 2023

    10
    I was favorably impressed and would stay here again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet in our room wasn’t working properly so they moved us to another room. Unfortunately it wasn’t a king bed but rather two queen beds.

    Very Clean. Great staff in a nice part of the city. Hot Breakfast was nice.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No bad comments

    Nice and clean,friendly staff. The room I requested was what we got. Perfect.

    Stayed in July 2023

  • Reviewed: 11 September 2023

    9.0
    We would definitely stay again!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The temperature was hard to control. It was freezing in the room when we arrived and the temp wouldn’t adjust.

    It was new and very clean. It was also quiet and great for rest after a long travel day.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Overall, we enjoyed our stay and would stay there again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    The door to the room that we were assigned at check-in did not close securely. We reported that to the front desk and were promptly assigned another room. However, we also noticed that the exterior side door to the hotel also did not latch securely so it could be opened without using a guest room card. While the hotel is not in a high-crime area, more attention could be given to guest security.

    I chose this hotel based on the location and the price. We were visiting family in Waukee over Labor Day weekend and the Sleep Inn-Waukee was very convenient to get to from I-80 and from our family's home. The exercise room offered more options than the typical treadmill and bike. There were also exercise balls, medicine balls, and a wide variety of hand weights. The breakfast was consistently good with a variety of choices and the area was kept clean and well-stocked even though there were a lot of guests. The hotel is dog-friendly and I must have seen 10 different dogs over the weekend, but never heard any barking from our room. One woman brought her dog into the breakfast area and the breakfast room attendant was very polite in telling the guest that the dog was not allowed and offered to take care of the dog while the guest got some breakfast. The attendant took the dog for a tour of the 1st floor introducing him to other staff along the way 😆.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    Great value, clean and a great breakfast.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, quiet, really good breakfast

    Stayed in August 2023

  • Reviewed: 24 August 2023

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were traveling with our cat. The rooms was large enough to place our litterbox, food & water bowls and not feel crowded for space. Staff was very nice & good breakfast.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    We enjoyed staying here.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    We enjoyed staying here. The staff was great and very accommodating. Room was a little small but very clean and very comfortable. Hotel is fairly new. Breakfast was better than any hotel we stayed at during our 5 days of travel. Just off I80 so was really convenient. Highly recommend.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Exceptional Hotel & Service
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast choices were terrific. Eggs were a little dry but everything else was fine. The hotel was very clean and everyone was friendly.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Excellent for an overnight stay with pets while traveling along I-80.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Friendly staff, nice area for pets, close to interstate, but not too close. Accessible food, gas, and coffee was efficient for leaving early the next morning.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    9.0
    I had a very comfortable overnight stay.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly. Rooms were clean with very comfortable beds.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    10
    We enjoyed our stay at Sleep Inn- Waukee.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The room and beds were very comfortable, we had a great night's sleep. Breakfast was fairly good.

    Stayed in June 2023

Showing 1 – 25

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