41579 Big Bear Boulevard, Big Bear Lake, CA 92315, United States
#6 of 138 hotels in Big Bear Lake
Guests' ChoiceBased on 533 hotel reviews
9.0Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
9.0
Staff
9.4
Value for money
9.1
Free WiFi
8.7
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End of dialog contentReviewed: 12 May 2024
James
United StatesWish we could have stayed longer
The King Suite unit was very spacious with BR, LR/K, and 2 bath. The kitchen was stocked with everything needed.
Stayed in May 2024
Reviewed: 6 May 2024
Iryna
UkraineThe only thing it was water heater, it took us sometimes up to 10 minutes wait until the water heats up and another thing is that it said swimming pool is open from April 15, but it is not working now on May 5th, I think they repairing it now.
That hotel is great. It is within walking distance to all the main points. There is a bike rental, just a couple of blocks away. It was one of the cleanest hotels I have ever stayed in. The rooms are big, cozy, clean, and warm. The kitchen has everything you might need, even blenders and baking sheets 😋 we loved it so much ! It is totally worth it.
Stayed in May 2024
Reviewed: 22 April 2024
Stephanie
United Stateseverything was perfect honestly
everything i loved it very calm peacefully
Stayed in April 2024
Reviewed: 21 April 2024
Thomas
United StatesIt was great
All was perfect: location, friendly and knowledgeable staff , a huge 1 bedroom suite-room that 4 adults stay in comfortably
Stayed in April 2024
Reviewed: 15 April 2024
Deborah
United StatesN/A. I loved everything!
Snow Lake Lodge is only a mile away from Big Bear Village, making getting around the main town center very easy and convenient. But I was most impressed with the actual suite. It was very well kept — in fact, it was one of the best places I have ever stayed during a trip. It was extremely spacious, provided every in-room amenity imaginable, very clean, excellent parking, and a friendly, welcoming staff. I will definitely be returning four my next trip to Big Bear!
Stayed in April 2024
Reviewed: 7 April 2024
Lindsay
United StatesThe only thing we didn't like is that they did not remove the ice from the parking lot. They did remove the snow though! It would also be nice to have had a desk or workspace.
The location is amazing, close to various restaurants and stores. It's right off the main street. It was very clean. The staff was very friendly and helpful. The covered parking was great.
Stayed in April 2024
Reviewed: 6 April 2024
Caroline
United StatesJacuzzi very small
Very big rooms
Stayed in March 2024
Reviewed: 2 April 2024
Jennifer
United StatesNo complaints
The room was amazing. Exactly like the pictures
Stayed in March 2024
Reviewed: 31 March 2024
Charlie
United StatesParking is a little tight.
Clean, friendly, and close to almost everything.
Stayed in March 2024
Reviewed: 25 March 2024
Saeed
United StatesLocation and amenities
Stayed in March 2024
Reviewed: 21 March 2024
Cheyanne
United StatesI think the only issue we had was access to the Samsung TV remote. We had to specifically ask for one to be brought to our room to access the different streaming platforms on the TV. It really wasn't of any inconvenience or nuisance for our family, just something that might be a problem in the future for others.
The condo exceeded our expectations! We enjoyed the facilities very much. We were left with plenty of towels, dishware, and even a jacuzzi key we requested! The parking lot had adequate spaces for the number of rooms, so we never had any issues with parking. I know the housekeepers can take out any trash we place outside of the room, however, we had easy access to a dumpster on the property and were able to take out our trash when needed. We also got multiple text messages during our stay, encouraging us to request anything needed, which I thought was extremely kind and thoughtful! The staff were very kind and friendly!
Stayed in March 2024
Reviewed: 18 March 2024
Richard
United StatesNo elevator for the multi story building.
We found Snow Lake Lodge to fit our needs to a tee. Lovely apartment like accommodations with full kitchen. The unit was spacious, clean & comfortable. An added plus is the spa which provided a perfect end of day after having skied all day. The staff were all very friendly & accommodating.
Stayed in March 2024
Reviewed: 13 March 2024
Ellsworth
United StatesEverything was great accept that the hours hosts are physically available. 7pm was too early and we needed something. Also, hosts should be there as early as 7am.
Almost everything The place exceeded expectations The check in hosts were super friendly and helpful The available amenities were also nice to haev, like the ice maker, the pool table and kitchen area
Stayed in March 2024
Reviewed: 11 March 2024
Elain
United StatesNothing.
Great service. Accommodating! Nacho and Alex the maintenance guys were super helpful when we ended up with a flat tire.
Stayed in March 2024
Reviewed: 5 March 2024
Joshua
United StatesNA
The spa during the snow
Stayed in March 2024
Reviewed: 4 March 2024
Andrew
United StatesRoom & location
Stayed in February 2024
Reviewed: 4 March 2024
Ajay
United StatesThe sofa bed had chocolate wrappers hidden inside (maybe by some child of previous guests) and the tv remotes had no batteries in one set had to switch them. Also it said 'do not burn firewood' but then didn't have instructions on how to light the fireplace. Just a suggestion to provide instructions would really be nice.
Everything was nice.
Stayed in March 2024
Reviewed: 4 March 2024
Irina
United StatesI loved how spacious and clean the accommodations were!
Stayed in March 2024
Reviewed: 4 March 2024
George
United Statesnothing
great place for family. performed better than some of the airbnbs around the area.
Stayed in March 2024
Reviewed: 3 March 2024
Arthur
United StatesNothing
Very clean and well organized.
Stayed in March 2024
Reviewed: 1 March 2024
Nuñez
MexicoThe bed was not very comfortable Needed extra bed sheets, pillows and blankets for the sofa bed.
The kitchen had everything. Two bathrooms were great. The couch was good too. Very good location from Snow Summit.
Stayed in February 2024
Reviewed: 29 February 2024
Joshua
United StatesLove the size of the rooms. Separate bedroom from living room and kitchen and two bathrooms both with tubs. This is my go to in Big Bear.
Stayed in February 2024
Reviewed: 22 February 2024
Tuan
United StatesEverything went well. The kitchen has most of the necessary items, such as pots, pans, utensils, kitchenware, etc. Staffs are friendly. We had a great stay.
Stayed in December 2023
Reviewed: 10 February 2024
Coulson
United StatesClean, spacious, great amenities. Midweek prices are incredible value. Would stay here again 10/10
Stayed in February 2024
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