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  5. Reviews of Sonder at REVEL

Reviews of Sonder at REVEL 4 stars

1300 West Lake Street, Minneapolis, 55408, United States

#53 of 72 hotels in Minneapolis

Guests' Choice

Review score

Based on 47 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.7

  • Staff

    8.4

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was a weird smell in the hallway

    The room was super cute, very comfortable bed, and the outdoor patio was a nice place to hang out. Location is great with many restaurants and shops in walking distance or a short Uber away. Close to a lake which is lovely to walk around.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights

    The only negative is ; I had lived in the area 30+ years ago, so it was a visit to the pass. Right now April 2024 Lake street is under construction and it is necessary to cross the street because the sidewalk is closed. The area is changing drastically. I like to walk.

    Stayed in April 2024

  • Reviewed: 21 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 14 nights
    • Submitted via mobile

    No smoking even when outdoors, pool was advertised but there is only a hot tub (gave my partner hot tub rash), pool table was out and set up but pool cues were gone for every single day of our stay except for one.

    Felt very secure with key codes, coffee machine makes excellent hot chocolate, space was clean and well designed.

    Stayed in November 2023

  • Reviewed: 2 September 2022

    8.0
    Overall not a bad place!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Had to kitchen switches that kept going out; had to flip the breaker on them every morning. Bed too firm for my liking.

    Good functioning kitchen and laundry in apartment. Big bathroom.

    Stayed in September 2022

  • Reviewed: 20 August 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 4 nights

    all the amenities for the building were not accessible during my stay which was a huge bummer bc thats half the reason I chose the place I stayed at

    clean, had all the essentials I needed, and walkable to many things

    Stayed in August 2022

  • Reviewed: 11 June 2022

    9.0
    We would come again!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Hot tub was not working! Would have rated 10/10 if it was working. Would have appreciated knowing parking was not included. We were able to park on the street, but would have liked garage but no in/out available.

    Clean, spacious, comfortable bed, kitchen facilities.

    Stayed in June 2022

  • Reviewed: 10 May 2022

    8.0
    Close to all facilities and very convivial
    • Business trip
    • Group
    • Apartment with Balcony
    • Stayed 6 nights

    The only little thing i would recommand improving is the quality of the mattress in the sofa-bed. It was bumpy and very not comfee. Or you change the mattress or you change the whole sofa for a new one. :o)

    I really liked everything, especially shampoo, conditioner and hair dryer available as i forgot mine. Also having access to a washing machine, dryer and a dishwasher was sensational. One of my colleague craked a wine glass so we left you two wine glass from the CBC (Craft beer conference) that we got from there. Even if Uptown is not what it was a few years ago (safe and happening) we enjoyed the groceries stores close by and the huge choices of restaurants around. Thank you for everything, i will warmly recommand and look for Sonder's property in the future. P.S. Is there any rewards points we can get from Sonder? That would be soooo nice. Sandra

    Stayed in May 2022

  • Reviewed: 24 March 2022

    7.0
    overall, pretty good
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    the fridge didn’t work so nothing got cold

    Stayed in March 2022

  • Reviewed: 21 December 2021

    9.0
    A convenient practical and clean place to stay in a great neighbourhood in minneapolis
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 5 nights

    there was no privacy for the bedroom as it is semi open from the top and all conversations in the living room can be heard in the bedroom and vice versa

    Great location very convenient with multiple retail / restaurants within walking distance. The heating and facilities are very modern and ease of access is very high. Being above a Target store makes it even more convenient for last minute grocery / emergency supplies

    Stayed in December 2021

  • Reviewed: 25 December 2023

    4.0
    Updates needed
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Entry directions were incomplete and confusing. Area rug was dangerous. Bathroom lacked safety handrails. Garage signage was fairly non existent. Entrance elevator only went to level 1 and no instructions on how to find floor 2. Had to knock on residents door for assistance. Furniture was very uncomfortable. No bedroom drawers for storage.

    Secure. Kitchen well equipped. Apt and hallways clean.

    Stayed in December 2023

  • Reviewed: 13 November 2023

    2.0
    NOT WORTH THE RISK!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Don’t trust this group. When I first booked they sent a link to register which required a credit card and Tons of other info. A few weeks later the card was used to book another stay on their site for $1350, so I had to dispute with card and cancel it. When trying to get check in information over the phone they made me give them TWO more cards and made me jump through a trillion hoops. The entire call took 1 hour and twenty minutes!!! Felt like had no other options as we were at the property. Company seems shady and I will NEVER book with them again. Was clean, but bed was hard as a rock and the pull out sofa had only a bottom sheet and a super thin hospital style blanket. Asked for more bedding when sent a “do you need anything?” Text message and it was ignored.

    Clean

    Stayed in November 2023

  • Reviewed: 9 November 2023

    4.0
    It was a terrible place, and I spent so much on Lyft.
    • Business trip
    • Solo traveller
    • Superior Apartment
    • Stayed 7 nights

    They could have given me the right codes.

    I did not like the place where it was. And I had to call them 4 times to get into the building.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    10
    Lovely modern space right in the middle of uptown Minneapolis
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    One super tiny nitpick - one of the blinds didn’t extend all the way down the window so light was coming in from outside in the main living room (where one of us was using the sofa bed so it wasn’t ideal for sleeping).

    Great space with nice views of the area all around. Modern furnishings and appliances - perfectly kitted out! Super easy to check into also. Perfect location for seeing uptown.

    Stayed in October 2023

  • Reviewed: 15 August 2023

    4.0
    Great facilities, terrible location for families
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The location is very shady. Homelessness and daily drug use out on the sidewalk just next to the house. Our rental got broken into during the night and the general feeling is that walking around the street with small children is just not safe

    The apartment itself was great and had everything we needed

    Stayed in August 2023

  • Reviewed: 21 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great

    I love the location, walking distance to various places. The facility was awesome. It had a room with a pool table which my husband loved. It was awesome that we could cook & not have to go out. It Is a place I could actually live in. LOVED IT!

    Stayed in July 2023

  • Reviewed: 20 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The confusion of access at first

    Everything wad awesome it was Luke being at home away from home.

    Stayed in July 2023

  • Reviewed: 23 March 2023

    10
    traveled there with my little family and we had a very comfortable stay. we felt safe with the doors being locked and ga
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 4 nights
    • Submitted via mobile

    the rooms, outdoor balcony, and bathroom doors did not lock.

    everything. my family and I felt very comfortable

    Stayed in March 2023

  • Reviewed: 23 December 2022

    10
    Super helpful staff, always available; excellent location and amenities.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No in/out parking in the garage.

    There are exceptional amenities: a 24/7 fitness room, club room with games and TV, outdoor spa and tea and coffee service in the lobby! very modern and upscale furnishings and well equipped kitchen for a short stay. Located above a Target and near several great restaurants, with conviennent paid parking in a lot or on the street.

    Stayed in December 2022

  • Reviewed: 27 November 2022

    10
    Very impressed overall. I was surprised at how nice it was. Only bad thing was parking had to pay to park in a garage.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Clean and affordable

    Stayed in November 2022

  • Reviewed: 13 May 2022

    10
    Would use again but try to get parking in the building.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 3 nights

    Access to parking would have been nice. Dragging luggage from parking garage to hotel then to the room was inconvenient.

    Very nice room. Clean & comfortable.

    Stayed in May 2022

  • Reviewed: 6 February 2022

    10
    I would stay at Revel again.
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    very clean and lots of natural light. the outdoor hot tub was amazing

    Stayed in February 2022

  • Reviewed: 1 December 2021

    4.0
    Mixed bag... clean ~500 sq ft suite. No good for remote work but comfortable and a good location.
    • Business trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 14 nights

    Well, the room is ~500 square feet, not 800. I actually bought a tape measure because I thought I was going crazy, reference the photos I attached for scale. There's no handy office space with desk and office chair like in the description and pictures, that's a fabrication. I was on a business trip so that was a huge problem for me. Also, the bed is a queen and not a king. That one's not a huge deal but why lie? I get the impression the pics and description are from some other location and they just copied and pasted. I like to give the benefit of the doubt but none of the three innocent discrepancies were in my favor so... yup. Of the three times I reached out I was not helped (I was told to keep waiting for a code that never came, fixed it myself), then I never got a response from issue submitted to their website, then the chat function in the app kept dropping me. Decided not to waste anymore of my downtime trying to get someone to help me. UPDATE: Looks like Sonder updated the listing description but the pictures still aren't of the property. I added a screenshot of the orig description.

    The room was very clean and decorated in a trendy way. There were several thoughtful touches. The location is really nice. Target in the first floor has groceries and more. Parking is hard to find but really close once you find it. Follow the public parking sign near the building and you'll find it.

    Stayed in November 2021

  • Reviewed: 15 November 2021

    10
    Exceptional
    • Business trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 6 nights

    Awesome property in a great building. Perfectly laid out and cleaned, with a great kitchenette, and all the cutlery etc you could ask for. Comfy bed, and perfect location for what we needed.

    Stayed in November 2021

  • Reviewed: 8 November 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Heating system was extremely loud made it very hard to sleep. Felt like you were sleeping in the furnace room

    Clean, great location, beautiful space

    Stayed in November 2021

Showing 1 – 25

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