Charge for pet and high charge for parking. Dining area was not inviting.

Location, clean, good facilities.

Stayed in May 2024

Front desk was not giving all the info if there was breakfast or what was I paying.. room too small of what I spected linen was not clean there was hair in the bathroom floor

I like that was in the city

Stayed in April 2024

left my bag in the room till 3 pm and was charged an extra 40 bucks could have sent the bag to the front desk and NOT slapped a charge

Stayed in April 2024

Dated, some mild hygiene issues

Location

Stayed in April 2024

The didn’t communicate with us that they will hold almost 200 dollars in our card for the night plus what we paid for the night. The room was good but nothing wow for the price and the bathroom as well. When we asked the lady at the front desk about this hold in the card she was not helpful. Also, we had to pay 45 dollars for parking and they didn’t mention that cost either. Won’t stay at that hotel again. We come to Denver very often and definitely there are better options.

We didn’t love anything

Stayed in March 2024

N/A

Did get to explore the property too much mostly at work

Stayed in February 2024

When returning to my room on the second night,I found that my room had not been made.The explanation I was given is that a room is not made unless the occupant requests it! I never had this experience before and would have expected a discount for the cost of the room for that day

Stayed in November 2023

Front desk staff wasn’t friendly. The view from the window was awful. (It was facing parking ramps and I couldn’t see anything else.)

It was clean and comfortable.

Stayed in October 2023

Very noisy people next door

Wet nice inside comfortable and felt safe

Stayed in October 2023

Bed was super scratchy, AC control was broken so it was always cold, and parking cost is ridiculous

Super clean, spacious, and modern with a good view of Denver

Stayed in October 2023

No pool

Location

Stayed in October 2023

Elevators were slow and many times rode the freight elevator that felt more like a white padded cell. Room was fair but had a view of the parking garage next to the property.

The location was good and close to the places we wanted to go. Upon arrival and being checked in we asked about nearby transportation and were advised they don’t do that sort of advice.

Stayed in October 2023

No bell desk, no room service, elevators are slow, $47 per night to park car

Stayed in October 2023

N/a

Great location

Stayed in October 2023

The room size was a bit smaller compared to other hotels. It was a bit tricky with two big opened suitcases on the floor. Parking a bit pricey.

Good location.

Stayed in September 2023

Rooms are dim and depressing

Stayed in August 2023

2 of the 4 lifts were not working and there is no separate service elevator, so all the time when going to room or leaving hotel the wait for a lift was too long and full of people often with housekeeping carts in the lift. The lifts were also very slow. There was also no room service available.

Central location

Stayed in August 2023

lots of construction parking is expensive slow elevator

location, we walked to empower field but it took about 20 minutes

Stayed in August 2023

Had to move rooms in the middle of the night because the AC wasn't working, but they took care of us and moved us right down the hall to a nicer room.

Location

Stayed in July 2023

Unfortunately My room was not the cleanest. Housekeeping lacked attention to details : chairs, shower corners, tables were dirty with leftover food and soap marks from previous occupants. I appreciated that the men were dressed professional/casual, but the women more casual. Also it would of helped to let me know to park in front for check-in. I was trying to park and then check-in

Location pool

Stayed in August 2023

The water wouldn't get hotter than luke war. We were not told at check in about needing to use the key cards for the elevators (a note in the elevator would help with this), and there should be a note in the rooms about how to get ice while this location is under construction. The buffet breakfast is over priced for the selection and quality. We also had concerns because of the construction there was no access to stairs from the upper floors to the ground, stairs only went to 5th floor...this was a safety concern for us.

The location was amazing. Right next to the downtown outdoor mall/shopping district. Had everything we needed. The staff was extremely friendly and helpful anytime we had questions or needs. The pool was on our floor, it's got fake vines to help add privacy to the balcony.

Stayed in August 2023

Fitness room is two different rooms and a little small.

Room was clean and everything worked. Location was close to the convention center and 16th street mall. A little far from union station. Pool was very nice and perfect for sunbathing and hanging out. During the times I was there it wasn't too crowded. Staff was really good and accommodating.

Stayed in July 2023

Location, comfort, price

Stayed in July 2023

clean, close to downtown

Stayed in May 2023