11002 Rancho Carmel Drive, San Diego, CA 92128, United States
#80 of 241 hotels in San Diego
Guests' ChoiceBased on 340 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
8.6
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 21 May 2024
Uche
United StatesBreakfast, wasn’t told there would be no housekeeping during our entire stay - 4 nights!
Breakfast was not great. The bread products were stale except the pancakes that were freshly made during breakfast. Omelets were rubbery & tasteless. Kitchen served same food every morning, no variety. There was a kitchen staff who stood by the door the whole time watching everyone like a wicked stepmom…..very uncomfortable!!
Stayed in May 2024
Reviewed: 21 May 2024
Maria
United StatesLobby too far away from room and no room service.
Stayed in April 2024
Reviewed: 13 May 2024
Brandy
United StatesVery nice place with plenty of room. Great staff and location.
Stayed in April 2024
Reviewed: 6 May 2024
Sai
United StatesThere was no drinking water in the room.
Staff was very professional and helpful.
Stayed in May 2024
Reviewed: 2 May 2024
Cecilia
United StatesWe had a very late check in, I booked as a family, the night staff clearly saw all 3 of us…the unit we were assigned was not close to the main building. We searched the unit for the sofa bed linens, called the front desk and he says we keep them at the front desk, really? Like I was expected to know that info :-( It was raining and none of us wanted to walk to the main building nor was there any offer to bring to us.
Location was great and close to family. The morning shift staff was great, we dropped off bags prior to check in and he was super friendly and helpful.
Stayed in March 2024
Reviewed: 14 April 2024
Moazzam
United StatesBreakfast time ends too early Could be a little more cleaner around the grounds
Stayed in April 2024
Reviewed: 4 April 2024
Shao
United StatesBreakfast. Not many food options.
We reserved a 2-bedroom suite. The floor plan fits our need. The hotel is quiet. Front desk staff is super nice and friendly. I also like the location of the hotel. It’s not far from Torrey Pines, La Jolla, and Escondido. It stays away from crowds but also in the middle of everywhere.
Stayed in April 2024
Reviewed: 29 March 2024
Jorge
United StatesBreakfast My room not being cleaned even though it was requested.
Location- friendliness of staff
Stayed in March 2024
Reviewed: 23 March 2024
Phil_in_vancouver
United States1- finding the room! It's rather maze-like in bldg 10, had trouble finding way to door from the outside parking. 2- wifi is very week at this end of the property, lost connection many times in a matter of minutes
Stayed in March 2024
Reviewed: 18 March 2024
Goutcher
United StatesGarbage needed more storage area. Clutter was an eye sore. But overall a very nice place to stay.
Staff was friendly and accommodating. Helped with whatever we needed.
Stayed in March 2024
Reviewed: 7 March 2024
Daisy
United StatesThe beds were hard
The kitchen area
Stayed in March 2024
Reviewed: 13 February 2024
Sylvia
United Statesshower in the second bedroom so small
Suite was very clean :) pet friendly. Was able to take my two yorkies w no issue. Comfortable beds.
Stayed in February 2024
Reviewed: 26 January 2024
Ed
United StatesBreakfast buffet was lacking in choices. Went out to eat because it did not satisfy our needs.
Location and type of room(suite)
Stayed in January 2024
Reviewed: 16 January 2024
Nini
Austriait can get to be very noisy and it is difficult to wash clothes when you dont have an american coin, in the future it would be nice to be able to pay by card those washing mashines
the staff is very friendly and ready to help and it has a great location next to shopping centers.
Stayed in November 2023
Reviewed: 8 January 2024
Luciana
ItalyHaving read good reviews I was expecting a better breakfast but it was rather “poor”. For example there were bread and jam but nothing savory like eggs or bacon.
More than a room it was a mini apartment with a bedroom, a living room with kitchenette, a bathroom. Clean and comfortable.
Stayed in January 2024
Reviewed: 27 December 2023
Corazon
United StatesEverything looks good.
Close to restaurants.
Stayed in December 2023
Reviewed: 11 December 2023
Debra
United StatesPet area
Location good and breakfast was tasty with lots of choices
Stayed in December 2023
Reviewed: 26 November 2023
Ruth
PhilippinesI liked that the hotel was within walking distance to the mall/ restaurants and gas station. The staff were friendly and the breakfast was good too.
Stayed in October 2023
Reviewed: 13 November 2023
Simon
United StatesFront desk was understaffed
Nice clean room with a comfortable bed
Stayed in November 2023
Reviewed: 16 October 2023
Andrew
United StatesI didn’t like being charged an extra $50 for a late checkout which was still before noon.
I enjoyed the minimal traffic in and out of the hotel. Also the continental breakfast was good.
Stayed in October 2023
Reviewed: 6 October 2023
Jennifer
United StatesVery thin walls, could hear the person in the room next to me snoring.
Very spacious and loved that there was a separate bedroom with closing door, which was nice for traveling with kids. The pullout couch was comfortable for my young kids.
Stayed in October 2023
Reviewed: 28 August 2023
Natalie
United StatesNo maid service available Mon to Fri so we had to leave our trash and dirty towels outside to be picked up and get fresh towels from the lobby.
Love the convenience of this location! Restaurants and shops are just a walk away. Very clean and comfy.
Stayed in August 2023
Reviewed: 14 July 2023
Rosemary
United StatesAble to walk to stores, restaurants and take out food. The hotel Staff was very helpful and courteous. The breakfast was well done and quite a variety. My family and I enjoyed the hotel and especially the location.
Stayed in June 2023
Reviewed: 11 June 2023
Daniel
United StatesMain door going in the room was broken, handle on toilet broken, bathroom sink backed up every time, t.v. In living room didn’t work.
Stayed in June 2023
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