10499 Innovation Drive, Wauwatosa, WI 53226, United States
#5 of 7 hotels in Wauwatosa
Guests' ChoiceBased on 451 hotel reviews
7.2Cleanliness
7.8
Comfort
7.9
Location
8.6
Facilities
7.4
Staff
8.5
Value for money
7.4
Free WiFi
8.7
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End of dialog contentReviewed: 9 August 2021
Jessi
United StatesMy room was hot due to the air was not working right
Everyone was so nice
Stayed in August 2021
Reviewed: 25 July 2021
Greg
United StatesBathroom wasn't fully clean.
Friendly staff, quiet and good value for price.
Stayed in July 2021
Reviewed: 20 July 2021
Lois
United StatesNone of the restaurants or bar were open. This was a real issue as I did not have a car and had to call on folks around Mkee that I know to take me to breakfast. There was no easy way to walk to a restaurant as it is off a major and busy highway. Initially, there was only one set of towels in the room, despite the fact they knew there were two of us. The toiletries were minimal. Only one waste basket in bathroom area. There was no refrig in room but I did complain about this - as we were spending five nights - and one was brought in. We are used to reading a daily newspaper and there were none at the desk or available in the lobby.
The front desk people were superb! I want to particularly recognize Kash Thornhill who was pleasant and very helpful. We had no refrig in our room and she arranged one to be moved in. Also, there were minor complications when I was trying to print out my boarding passes and she worked at the computer with me. She was genuinely concerned for my welfare and in making this a great stay. The king size bed was comfy and the TV worked perfectly!
Stayed in July 2021
Reviewed: 14 July 2021
Melissa
United StatesIt was a little out-dated. The pool/hot tub closed at 8, which is a little early.
The room was clean and comfortable. The staff was friendly and accommodating. All facilities functioned properly.
Stayed in July 2021
Reviewed: 14 July 2021
Michael
United StatesRoom was clean and comfortable. Surprised we didn’t have a small fridge in the room. Restaurant facilities were not open yet. Staff was friendly and helpful. Great location for our needs.
Stayed in July 2021
Reviewed: 11 July 2021
Suzmk
United StatesNo fridge or mwo. Restaurant and bar closed post covid and no continental breakfast post covid. Staff was great but they were short staffed. Close to Brewers which is why we stayed there, they have a Brewers shuttle but you have to reserve as PKG to get
Staff was energetic and busy, great group.
Stayed in July 2021
Reviewed: 9 July 2021
J
United StatesNot sure why a room with two adults would be booked next to and across the hall from two rooms of small kids and pre-teens (five or six kids in all, traveling together with two sets of adults). Two nights of yelling and screaming kids well into the night put a damper on what could have been a really nice stay at your hotel. The hotel wasn't full. Adults traveling without kids shouldn't have been booked immediately adjacent to a group traveling with 5-6 kids.
Hotel was very nice. It was great looking property inside and out. Rooms and common areas were clean, staff was efficient and responsive.
Stayed in July 2021
Reviewed: 7 July 2021
Chee
United StatesIt was nice as it was off the hiway but due to construction there was no access to get back onto the hiway once you are off. We enjoyed our stay but it was nothing exceptional. There is no microwave or mini fridge in the room. The property seemed a little outdated. I only had my usb phone charger and there was no usb plug or outlet available. This was a little frustrating so I ended up charging my phone in the car for the majority of the stay there. Staff was nice. When we checked in there were a number of guests and only one working staff. We enjoyed the free wifi and free parking.
Stayed in July 2021
Reviewed: 28 June 2021
Joseph
United StatesWi fi was not working...kept stopping!
Stayed in June 2021
Reviewed: 28 June 2021
Ron
United StatesLighting in bathroom. No fridge in room. No Gideon Bible.
None
Stayed in June 2021
Reviewed: 25 June 2021
Lansha
United StatesThere was no fridge or microwave in the room. I had to keep going downstairs to heat up food and could only buy food little at a time.
Clean environment, nice employees, and quiet space.
Stayed in June 2021
Reviewed: 17 June 2021
Chad
United StatesLocation and the staff
The room was clean except the the top of the bedding was really dirty and the chair was really dirty
Stayed in June 2021
Reviewed: 14 June 2021
Kate
United StatesWould have loved a microwave and refrigerator in our room.
Clean, friendly people, nice pool
Stayed in June 2021
Reviewed: 30 May 2021
Stephen
United StatesThere were only 2 bath towels in the room. It would have been nice if there were 3 or 4.
The beds and pillows were very comfortable. The blanket was a good weight. The temperature was good.
Stayed in May 2021
Reviewed: 23 May 2024
Tiaira
United StatesThe food was good but , I think there should be more options for visitors that are vegetarians or vegan besides a tone of carbs . Also , overly cold in the conference rooms . All in all my stay was amazing . I couldn't ask for a better stay .
The food was good but , I think there should be more options for visitors that are vegetarians or vegan besides a tone of carbs . Also , overly cold in the conference rooms . All in all my stay was amazing . I couldn't ask for a better stay .
Stayed in May 2024
Reviewed: 23 May 2024
Cory
United StatesEasy to find - just don't like driving in bigger cities. Very clean. Staff was very helpful and extremely nice. Price was very affordable and well worth it.
Stayed in May 2024
Reviewed: 13 April 2024
Frinak
United StatesI was charged a $25 fee for “incidentals” upon arrival. This was never disclosed until after check in and when I pressed for an answer as to what this fee was for, no clear answer was given. The hallways and room smelled of body odor. The furniture was worn and run down. There was no coffee maker in the room. The front desk worker promised to bring one up to my room but never did.
Location
Stayed in April 2024
Reviewed: 9 April 2024
Louis
United StatesLocation was convenient for my wife and I. We enjoyed the bar for dinner.
Stayed in February 2024
Reviewed: 19 March 2024
Tracy
United StatesN/A
N/A
Stayed in March 2024
Reviewed: 17 March 2024
Marjorie
United StatesThey had to change the blanket on the bed because it was dirty, and this was when I first got into the room.
Stayed in March 2024
Reviewed: 15 March 2024
Wendy
United StatesI loved it
It was clean
Stayed in February 2024
Reviewed: 14 March 2024
Wilson
United StatesDirty sheets
It was run down
Stayed in March 2024
Reviewed: 4 March 2024
Marie
United StatesNo restaurant for breakfast.
Staff was so accommodating. Especially manager Jameriah. She went above and beyond to make our stay excellent!
Stayed in March 2024
Reviewed: 21 February 2024
Laurie
United StatesThe room was filthy. I went to sit at the desk and pulled out the chair which had a beach ball sized stain on it - When I opened the wardrobe, I thought there would be a refrigerator inside - nope. It was rotted, falling apart, and moldy. Only stayed here because it was close to Froedert. We'll be staying in Brookfield next time.
The Staff were great.
Stayed in January 2024
Reviewed: 20 February 2024
Kenneth
United StatesI haven't received my deposit back yet
Stayed in February 2024
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