23175 Avenida de la Carlota, Laguna Hills, CA 92653, United States
#2 of 4 hotels in Laguna Hills
Guests' ChoiceBased on 356 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.9
Staff
8.4
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 3 April 2024
Brenda
United StatesThe doors were hard to close and open on the balcony. And there were no chairs on the balcony.
Close to many places
Stayed in March 2024
Reviewed: 20 March 2024
Vernon
United StatesThe bathroom seemed a bit outdated compared to the room. I also didn’t like that they charged for breakfast
The price and cleanliness
Stayed in March 2024
Reviewed: 22 February 2024
Hazem1985
AustriaThe staff are very helpful. the location is good and the room was quiet even overlooking the freeway. a small balcony was there.
Stayed in January 2024
Reviewed: 17 February 2024
Construction
United StatesRoom was clean, comfortable and quiet..
Stayed in December 2023
Reviewed: 17 February 2024
Construction
United StatesPlumbing system needs a flush and clean out…
Good value - clean and relaxing - Staff made up for the short comings..
Stayed in January 2024
Reviewed: 17 February 2024
Construction
United StatesThe staff made up for the shortcomings.. Nice facility
Stayed in January 2024
Reviewed: 24 January 2024
Robert
United StatesI was very satisfied, nothing to complain about.
I did not buy a breakfast.
Stayed in January 2024
Reviewed: 19 January 2024
Garcia
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 16 January 2024
Construction
United StatesThe plumbing could use a little outside maintenance TLC…
The hotel’s staff was very accommodating and helpful. I misplaced my room keycards several times and I had no problems getting a replacement keycard(s) at no charge!
Stayed in January 2024
Reviewed: 16 January 2024
Construction
United StatesThe property is conveniently located in the safest part of Orange County, most importantly away from all the Irvine traffic.
Stayed in December 2023
Reviewed: 11 December 2023
Business
United StatesThey offer for sale a limited selection of reheated packaged breakfast items along with a cups of fruit, cereal or Yogurt.
Clean rooms, comfortable beds and plenty of space for paper work.
Stayed in December 2023
Reviewed: 6 December 2023
Business
United StatesSafe environment - no shortage of on site parking.
Stayed in November 2023
Reviewed: 6 December 2023
Business
United StatesProfessionally managed ~ well maintained property….
Stayed in December 2023
Reviewed: 26 November 2023
Ting-yao
TaiwanThe bed and pillows were sooo comfy! This was a quick stay for business so didn’t get to spend too much time at the property. Everything was okay.
Stayed in November 2023
Reviewed: 26 November 2023
Business
United StatesThe guest were nice and staff was friendly.
Stayed in November 2023
Reviewed: 23 November 2023
Business
United StatesFriendly staff- clean comfortable rooms.
Stayed in November 2023
Reviewed: 16 November 2023
Administrative
United StatesHotel Employees are super nice, friendly and helpful.
Stayed in November 2023
Reviewed: 13 November 2023
Amy
United StatesFreeway noise.
Balcony room that we could open the door and get fresh air.
Stayed in November 2023
Reviewed: 2 November 2023
Grammyclaire
United StatesNo breakfast
Bed comfy and couch. Long weekend visit with our son and his family
Stayed in October 2023
Reviewed: 23 October 2023
Eli
United StatesI do not recall seeing an additional fee for parking so not fun to have surprises like this. The hallway of our room smelled like pot.
Good location for us and excellent value
Stayed in October 2023
Reviewed: 6 October 2023
Joann
United StatesNo one came to clean the room or make the bed, or bring fresh towels. I put my trash bag outside. They took it but never brought a new one. Dont know if it was a miscommunication.
Saw the highway
Stayed in October 2023
Reviewed: 26 September 2023
Alex
United States2:00 to 3pm check in Not 4pm charging for parking asking us to leave early so they can wash the carpet was a joke
employees
Stayed in September 2023
Reviewed: 22 September 2023
Mel
United StatesNo hairdryer.
Convient location
Stayed in September 2023
Reviewed: 28 August 2023
Scott
United StatesCheck in is at 4pm. The end. Even if you click "check in time 3 to 4. Nope. Get lost and dont come back til after 4. Clearly the staff is daily harassed about this, resulting in at best, indifferent attitudes. But the place itself is worth it.
Room was very nice, an excellent value for the area, and an excellent location for what we did in Oc.
Stayed in August 2023
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