Nothing

Excellent

Stayed in May 2024

I wish the gym was bigger. I wish that room service was more consistent but I understand with Covid protocols are now different.

Love that breakfast was included in the price! The price itself was very affordable & the staff was very friendly.

Stayed in May 2024

Clean bed comfortable

Stayed in May 2024

The Breakfast

It was nice and quiet!!! The bed was amazing and everything wrapped in one

Stayed in May 2024

You do have to bring your own towels down to exchange new ones but honestly was not too much of a problem. The people were nice and we enjoyed our stay and would come back.

It was clean, comfortable, and the breakfast was good and I liked the pool and gym area.

Stayed in May 2024

Wonderful place except they deactivated my card before my exit time but took care of it

Stayed in April 2024

Staff.

Clean. Staff was very ignorant.

Stayed in April 2024

Hotel is dated and in need of maintenance.

Close to the airport.

Stayed in April 2024

there is nothing negative i have to say

it was very clean i loved the indoor pool the shower was amazing

Stayed in May 2024

Loved the staff and how kind everyone was. Room was comfy and honestly exceeded our expectations! Signed up as a loyalty member

Stayed in May 2024

No hot tub

Everything, the rooms are decorated nice

Stayed in May 2024

Needs more parking and the asst manager was extremely rude when we checked in. Our room wasn’t ready, we left and came back almost two hours later and it still wasn’t ready. He kept saying we’re booked up and they’re behind which was fine, but his attitude was horrible. He snapped at people when answering questions.

The property was great!

Stayed in May 2024

Wished water was hotter for Shower.

Great location! Clean room and friendly staff.

Stayed in May 2024

Nothing

It's a great size room and continent. Close to airport. Staff is wonderful!! Breakfast is great! Pool is nice.

Stayed in May 2024

We had a great room close to elevator nice and quiet. Great breakfast. Beds are ok. I would stay there again.

Stayed in April 2024

Nothing, everything is always perfect! We have stayed about 10 times there now.

Always a great stay at the sonesta! 😊

Stayed in May 2024

There really isn't a single negative I would give this property. The price point comparative to similar hotels, this place will smoke almost all of them. Solid stay.

This hotel is very underrated. Seriously. I can't speak for more than just myself staying, but for one person you have a TON of room and space. Great design. Staff is very helpful all hours of the night. Quiet. When you close your door you really do feel like you're at home on the road, you don't hear anything in the hallways etc. Especially with a deal, promise you, this is an underrated spot. ALSO! The free breakfast, whoever is on eggs KNOWS WHAT THEY'RE DOING. When you stay here you'll know exactly what I'm talking about the minute you walk in the room. It's good.

Stayed in April 2024

Clean establishment and friendly staff

Stayed in May 2024

Na

Comfortable. Room set up was perfect.

Stayed in May 2024

Close to the Airport! The location is great, the great spots to visit are between 10 -20 mins from the hotel! They serve a delicious hot breakfast in the morning and the double queen suite was spacious enough for 4 adults to stay there comfortably.

Stayed in April 2024

N/A

Stayed in April 2024

Pool was a little murky.

It has a fairly large indoor pool. Beds were comfortable. We caught the first shuttle to the airport (4:50am) and they had coffee and continental breakfast available before the shuttle. Thank you very much much!

Stayed in April 2024

The housekeeping situation and clean towel exchange. At check-in we were advised to bring dirty towels down and that we could just exchange them for clean towels. That worked for 1 day. Then the next day we took our towels down but we had to go back to the room to wait for towels. Then on the 3rd day when we should have gotten our room cleaned, we left for the morning and early afternoon; however, when we returned the cleaner had not been there and we had to wait for her as she was not available to clean the room. We called down and she came shortly thereafter, but we had another engagement and were now inconvenienced by the time someone we had to waste to start getting ready. The next morning as we were preparing to go to brunch, we realized the cleaner had not left us any face towels. I went back down to the desk to retrieve them in hand, but we had to wait for someone to bring them to the room. That took an additional 15-20 minutes of precious time. This was not a favorable situation. Make communication clear. Clean the room daily. Either make the towel replenishment situation self-serve or strictly delivery-driven. COVID is over. Please hire more cleaning staff. Also, a detailed maintenance sweep needs to be done. There were scratches in the wallpaper in the lobby. In our room, there was a peculiar white stain on the deep charcoal sofa. Someone's child had drawn on the TV console in the top right corner nearest the closet. The comforter on my bed had a hole and was dingy. I could tell that some of the bedding was newer/cleaner as some of it appeared whiter than the rest. While the ability to have someone in the mirror and someone in the shower/ using the toilet at the same time is convenient-ish, it needs a second door for privacy. A room of this size needs a mirrored sit-down vanity area. A simple lighted mirror in the desk area would suffice.

The size of the room was great for the rate and amount of people who stayed (2). The room was relatively clean. The breakfast was prepared daily and had a decent selection.

Stayed in April 2024

I didn't see a water bottle filling station, that would have been nice! I may have just missed it. Also would have liked to start out with 4 bath towels since our reservation was for 4 people. Some stains on the couch that made us feel a little icky.

Breakfast was good with lots of options. Pool was nice and warm. No issues with noise. Convenient to highway. Front desk friendly and helpful. Had a great stay!

Stayed in April 2024