201 Exchange Place, Huntsville, AL 35806, United States
#27 of 62 hotels in Huntsville
Guests' ChoiceBased on 189 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.8
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 11 June 2022
Jennifer
United Statesthe room was just ok. the shower did not drain and the bathroom door would not shut. the ice maker on refrigerator wasn’t working and then they had to turn water off completely because there was a leak behind the water line.
the location was close to most everything, but the construction made it hard to get around
Stayed in June 2022
Reviewed: 3 June 2022
Paul
United Statesno breakfast and no pool.
staff was very friendly
Stayed in June 2022
Reviewed: 2 June 2022
Kormany
United StatesWe got there at 1 and asked if there was early check in available. They said no but they would call if our room became available. TOTALLY UNDERSTANDABLE. At 3:10 we arrived back for our 3:00 check in time and they told us it would be at least another hour before our room was ready. We had to be somewhere at 4:30, so this was a major problem. The fact that they did not have our room ready on time is completely unacceptable. I have never been told to come back in an hour after our check in time and had there been any other hotels in the area available we would have canceled our stay and gone to a different hotel. They acted like it wasn't their problem and didnt offer any discount for our troubles. Once we got to our room there was a very strong odor. We had to leave 2 windows open to air it out. The lobby bathroom was also very dirty. Toilet paper all over the floor and the toilet looked like it hadn't been cleaned that day.
The front desk staff and cleaning crew were very friendly. It was very convenient to the Orion Amphitheater.
Stayed in May 2022
Reviewed: 19 May 2022
Kenndra
United StatesI had to change rooms bc the first room had Ants. The bedside tables appeared to have never been cleaned.
it was quiet
Stayed in May 2022
Reviewed: 27 March 2022
Melissa
United StatesI have no complaints about the property.
The property was clean.
Stayed in March 2022
Reviewed: 7 March 2022
Justin
United StatesIntense smell of marijuana, everything dirty, questionable characters loitering around
Stayed in March 2022
Reviewed: 21 February 2022
Randall
United StatesOur room was clean, comfortable and roomy.
Stayed in February 2022
Reviewed: 18 January 2022
Shalonda
United StatesHad ROACHES! INTERNET did not work! Ask for extra covers, had to go get them ourselves. Hated it!
Comfy bed
Stayed in January 2022
Reviewed: 23 July 2021
Sherry
United StatesThere was nothing I did not like.
The room was spacious. The kitchen was well equipped. The bed was very comfortable. In addition, it was very quiet. I never heard anyone in the hallway or above us. The dark out curtains were handled well (past the window) so truly kept out the light. The staff was friendly.
Stayed in July 2021
Reviewed: 16 July 2021
Margie
United StatesThere was nothing I didn't like.
We arrived at almost 9 p.m., tired and hurting. The lady at the front desk was extremely nice and helpful. She offered to help me in any way she could, and told me to come to her anytime at night if I had problems with the room, or other guests. That not only surprised me, but impressed me with her professionalism. The suite and bathroom were very clean, with no bugs, no stains, and no lingering odors. The bed was probably the most comfortable hotel bed I have ever slept on. The kitchenette was fully stocked with all the necessary items to prepare and consume meals. There were 2 TVs, so my daughter could watch whatever she wanted, and I could watch anything I wanted without disturbing each other. And there was never a time when hot water was unavailable! The hotel is pet friendly and having my daughter's dogs was not a problem at all. Since I knew this was an extended stay hotel, I expected noises from other guests, but there were none! It was almost as if I had the entire hotel to myself. The doors had some mechanism which would not allow them to slam shut, so there was no slamming of doors all night and day. At checkout, I was thanked repeatedly by the desk clerk for choosing this hotel, and invited to come back again when in the area. I would definitely stay here again! I have already recommended this hotel to several friends who will be visiting the area in the future. It is close to the Space Center, the university, and the hospital district. So, I can certainly recommend Sonesta Suites in Huntsville to anyone wanting to visit the Huntsville area. It exceeded my expectations in every way!
Stayed in July 2021
Reviewed: 21 July 2022
Anonymous
United StatesNearby construction
Close proximity to destination for travel
Stayed in June 2022
Reviewed: 28 June 2022
Anonymous
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 May 2024
Michael
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 22 May 2024
Maryann
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 20 May 2024
Tack
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 7 May 2024
Maryann
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Catarina
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 31 March 2024
Tana
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 16 March 2024
Cabriole
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 13 March 2024
Bskate
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 11 March 2024
Stephanie
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 27 February 2024
Hannah
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 19 February 2024
Bskate
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 22 January 2024
Rhoda
United StatesThere are no comments available for this review
Stayed in January 2024
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