Reviews of Southland Casino Hotel
1550 N. Ingram Blvd., West Memphis, AR 72301, United States
#1 of 15 hotels in West Memphis
Guests' ChoiceReview score
Based on 292 hotel reviews
8.5Score breakdown
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Cleanliness
9.2
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Comfort
9.2
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Location
8.8
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Facilities
9.1
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Staff
8.6
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Value for money
8.8
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Free WiFi
10.0
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Reviewed: 14 May 2024
Michael
United States2 reviews8.0“Nice place to stay in West Memphis”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Food was good drinks reasonably priced would stay there again
Stayed in May 2024
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Reviewed: 8 May 2024
Tamara
United States15 reviews8.0“Nice room and decent price.”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The front desk person was not very friendly. We were staying with our pet and had to go through security every time we took her outside. The walls were thin because we heard 2 alarm clocks going off in other rooms in the middle of the night. Stains on carpet.
There was a lot of parking. Bathroom was spacious, beds were comfortable. Liked the bottles of water. Liked that there were restaurants on site.
Stayed in May 2024
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Reviewed: 2 May 2024
Jalyn
United States16 reviews1 helpful vote10“We were just passing through and only stayed one night but it was very nice and we wish we could have stayed another nig”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The shower was great!!! Very big and nice!
Stayed in May 2024
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Reviewed: 24 April 2024
Cameika
United States6 reviews1 helpful vote10“Excellent stay”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
N/a
Location
Stayed in March 2024
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Reviewed: 24 April 2024
David
United States23 reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveller
- • King Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
N/A
Amazing staff and the hotel room was an awesome place to stay. A much needed get away! Place is Awesome!
Stayed in April 2024
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Reviewed: 23 April 2024
Donna
United States5 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The hotel itself while it was remodeled could use improvements. First the walls are paper thin. Heard room next door blasting music. Next the bathroom outlet was not properly installed and couldn't be used. No way to use a hair dryer. There was hair in the sink and bathroom countertop. Yuck! Only one coffee cup had to share that one. Restaurants were expensive and hours didn't make sense. No vending machines!!!! Other than that 👍
Loved the casino. Had the best time there and won some money.
Stayed in April 2024
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Reviewed: 22 April 2024
Teresa
United States6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
The bed is worn out on 1 side. Probably just from people sitting on the side of it. So sleeping was not very comfortable. At the fry house restaurant..I think thats the name. The food wasn't that good and the serving size of the cole slaw it those ketchup cups was ridiculous for the price we paid. To charge 25.00 a night for a microwave is ridiculous
It was ok
Stayed in April 2024
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Reviewed: 11 April 2024
Mayo
United States3 reviews7.0Good- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
I've stayed multiple times, and the rooms did not have a microwave at all. All the rooms should have microwaves. During this stay, the bathroom floor had footprints and hair on the floor(wasn't mopped). The shower didn't look as clean and had hair on the shower floor. The counter wasn't very clean. Overall, my stays have been great, but this last room could have definitely been cleaned better.
I loved the room and the size of the room. The bed was very comfy.
Stayed in January 2024
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Reviewed: 10 April 2024
Rebecca
United States4 reviews9.0“Overall a nice day but limited hours for the Buffet”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
One employee was quite rude
Very clean
Stayed in April 2024
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Reviewed: 10 April 2024
Carrie
United States2 reviews10“We loved our stay will definitely stay again”- • Leisure trip
- • Group
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
There was really nothing else in the area
The room was very nice and the casino was non smoking
Stayed in April 2024
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Reviewed: 10 April 2024
Richard
United States43 reviews5 helpful votes9.0“Very good”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
Horribly tight slots Kitchens food was terrible
Amazingly clean Great staff
Stayed in April 2024
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Reviewed: 9 April 2024
Donald
United States17 reviews2 helpful votes10“Nice modern high rise with multiple dining options.”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Nothing to mention.
Nice large modern room. Large bathroom vanity. Modern walk-in shower. Quiet AC. Nice TV. Very clean. Mini-fridge in cabinet. Nice view from upper floors. Easy free parking.
Stayed in April 2024
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Reviewed: 1 April 2024
Canny
United States1 review9.0“The overall stay was great!”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The Internet connection wasn’t great I. The 15th floor.
The friendly staff.
Stayed in March 2024
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Reviewed: 24 March 2024
Jennifer
United States3 reviews10“We had a great weekend and even came out with some winnings!”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Need more info on restaurants, location of restaurants within the building,
The room was very pretty, the shower was amazing!
Stayed in February 2024
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Reviewed: 17 March 2024
Henrieta
United States14 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Access from the interstate to the hotel. We missed the turn for the hotel parking and ended at the back of the casino at the parking garage. It was a long way to haul our luggage from the garage via elevator through the casino to the hotel front desk. Also, I understand the rules and security issues, but it was a bit annoying to go through a metal detector and to show the driver's license every time we wanted to retun to the room from the car and/or lobby.
We didn't gamble, just stayed for a night on our long way home along with our well-behaved dog. Loved the hotel room very much: very safe, spacious, clean, modern, with extremely comfortable beds and pillows and with much appealing and well appointed bathrom. Had my best sleep at night for as long as I can remember. I would definitely stay again at this hotel when in and around Memphis.
Stayed in March 2024
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Reviewed: 13 March 2024
Greeneyeshenry
United States7 reviews10Exceptional- • Leisure trip
- • People with friends
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The room was very nice and clean.
Stayed in March 2024
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Reviewed: 11 March 2024
Lisa
United States3 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Some of the staff was not friendly
The crab legs were awesome
Stayed in March 2024
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Reviewed: 8 March 2024
Nancy
United States32 reviews10 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Staff was especially helpful. Many thanks to the front desk for helping us change rooms and to Morrie whio handled our bags with professionalism and good humor through it all. We will definitely stay at Southland if we are that way again.
Stayed in March 2024
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Reviewed: 7 March 2024
Johnny
United States2 reviews10“Great experience loved it”- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Everything
Didn't have breakfast
Stayed in March 2024
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Reviewed: 4 March 2024
Errol
United States9 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
smoking area was to far away and needed more gaming choices
na
Stayed in February 2024
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Reviewed: 28 February 2024
Phillip
United States6 reviews10Exceptional- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Everything
Stayed in January 2024
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Reviewed: 26 February 2024
Tony
United States18 reviews9.0“Great overall stay, will stay again.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The toilet was not clean when we got to our room.
Friendly staff and great amenities
Stayed in February 2024
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Reviewed: 25 February 2024
Lissa
United States4 reviews8.0“Relaxing quick getaway with good eats.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The staff was nice but not on it, for lack of better words. They were just there! Extremely nice when you speak with them but if you need them you have to seek them in a way.
Beautiful inside and clean. It felt safe within the property. The rooms are exceptional! So comfortable and quiet. Showers were amazing. I started way longer than I ever have. I cannot say enough great things about the rooms. I didn’t come for gambling so I can’t speak about it. The restaurants have great food.
Stayed in February 2024
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Reviewed: 19 February 2024
Pegack89
United States3 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Wish parking was easier and closer.
Very clean and comfortable. Rooms were quiet and roomy.
Stayed in January 2024
