Very hard bed, confusing lights in room

Good location - room was large - ground floor, good shower

Stayed in January 2022

There was only one very dim lamp for the entire large room, and it was in a corner. Too dark to see things you dropped on the floor, too dark to read, too dark to look for items in any personal luggage that was not in the bathroom areas, and way too dark to determine if the main room was clean. Large gap under the door let in smoke from nearby fires, and the sound of howling dogs nearby (all night long). We stayed during a multi-state trip, and compared to other hotels we used, the sheets were really stiff and uncomfortable, and only 2 pillows per queen sized bed compared to 3 in other places in same price range and brand.

Great Location, safe area of town, heater worked as intended (although the door to controls repeatedly fell off), good sized areas to keep personal items off the floor, in-room appliances worked well. Bathroom was easy to warm up within a couple of hours, and there were plenty of clean, amazingly soft towels.

Stayed in January 2022

Sadly people smoking outside my room causing breathing issues.

Location was close to food.

Stayed in December 2021

Staff is outstanding! Facility is very dated.

Stayed in November 2021

Had to go to another hotel to check in as this one is in transitioning.

On the main street.

Stayed in November 2021

No ice machine. Room needs a better computer chair and a comfortable 2nd chair.

Choice of lodging is not great in Springerville/Eagar but the El Jo is a reasonably good place to stay. One surprise was that the reception was closed, forcing guests to go to its sister motel Rode Inn down the street to register. Not a big problem, but unusual and unexpected. We had a quiet, clean room on the top floor in the corner of the "L" shaped building near the laundry, but I imagine there is more noise in the rooms facing the street. There is a great restaurant right next door, the Safire. Cleaning staff were accommodating. Wifi was good. All in all, not a bad stay and we would do so again.

Stayed in October 2021

no staff at the hotel at all. didn’t know until we got there. a sign on the door says go to another hotel to check in for your room. No advance notice of this . Absolutely no staff on site! UGGGG!

location is good for all fun activities in the White Mountains

Stayed in September 2021

Did not have Breakfast at the Motel. Wasn't offered. Also couldn't find any ice.

Stayed in August 2021

Wi Fi not real good

Stayed in July 2021

$100 -- 2 years ago we paid $46 next door.... and a flyer: "short on personnel, plz accept that we will not make up your room [daily}... put trash outside yourself, come to office to exchange towels...

Closest (25 miles) from where I wanted to be. Very basic food services in town (breakfast in Eagar was ok).

Stayed in July 2021

Due to staffing shortage, there was no daily service which was a bit of a problem for day two coffee.

It is conveniently located which was a plus. Staff were very pleasant at check in. It is a comfortable place for travelers but relatively plain. There is a restaurant and lounge which was nice.

Stayed in July 2021

It was dated and in need of upgrades. TV was adequate but did not include local channels for local weather. We also stayed a night at Reed’s Lodge nearby and it was a much better option though a bit more expensive.

Least expensive place we found in Springerville… friendly staff…. Comfortable.

Stayed in July 2021

The freezer was frozen shut.

I had booked for myself and my coworker... We travel to Springerville 1-2x month for work, but this was our first time trying the El Jo. I ended up having jury duty so didn't make it. But the staff was very understanding and cancelled / refunded the one room without any problem at all. My coworker said she slept better here than the previous places we'd tried! And that's what matters!

Stayed in July 2021

Centra location. Good restaurant.

Stayed in July 2021

Air conditioner was not working properly.

Stayed in June 2021

Price Twice as high as the last time we stayed

They offered no breakfast, 10 per cent at near by restrants

Stayed in June 2021

2nd floor rooms are tough for an 84 year old.

Super, Exactly what I ordered

Stayed in June 2021

Nothing

Every time I travel this direction I stay here it's wonderful it's clean it's comfortable and the people here are great! There is a restaurant next door and a park across the street to walk your pet!!

Stayed in June 2021

Shower ran out of hot water too fast

Great staff room was comfortable

Stayed in June 2021

Understaffed by circumstances, not by choice.

Particularly pleasant staff

Stayed in May 2021

Everything

This place was a dump. The carpet had a huge pile of leaves inside the front door. The facility is so old it either needs a major overhaul or needs to be torn down. The bathroom was gross. We didn't shower and left at 4 am because it was so stinky

Stayed in December 2021

No room cleaning no toilet paper. No fresh towels

Not much. No room cleaning. No towels. No to I let paper.

Stayed in December 2021

Nothing

Clean and well equipped

Stayed in November 2021

we had to check in at another motel and didn’t know until we saw the note on lobby door. So no staff

Stayed in October 2021