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Reviews of Springfield Inn TN 2 stars

2001 Memorial Boulevard, Springfield, TN 37172, United States

#3 of 3 hotels in Springfield

Guests' Choice

Review score

Based on 127 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.6

  • Location

    6.6

  • Facilities

    5.3

  • Staff

    7.3

  • Value for money

    5.8

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 2 May 2024

    5.0
    Front desk girl was very sweet and informative.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No cups for water. No coffee pot. Only 2 bars of soap with no other toiletries.

    Quiet

    Stayed in May 2024

  • Reviewed: 5 January 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The advertising is filled with false information

    There was no breakfast offered, though it is ascetic. There is also no restaurant

    Stayed in January 2024

  • Reviewed: 28 July 2023

    4.0
    nice staff but need to clean up rooms.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Beds had stains on covers. The chairs appeared to be soiled and stained. The room was outdated.

    The staff was nice, and the location was great.

    Stayed in July 2023

  • Reviewed: 21 May 2023

    5.0
    it was a tough weekend to get a room near Nashville. we found this location and the cost was much higher than it should
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    room wasn’t clean and the property was run down.

    great location

    Stayed in May 2023

  • Reviewed: 7 July 2022

    4.0
    My stay was fair but could've been better
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Floors was not swept and mattresses were dirty

    There was no breakfast and location was fine

    Stayed in July 2022

  • Reviewed: 11 April 2022

    4.0
    pet friendly but not human
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    dirty

    not much

    Stayed in April 2022

  • Reviewed: 14 March 2022

    4.0
    Very friendly staff that gave me good expectations but the room did not match the expectations.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not clean enough. There was a weird corn residue in the microwave. I also found what I believe was throw up crust on the comforter. It’s not cheap enough to look the other way about these things.

    The staff was very friendly. The location is not hard to get to nor was the room. It was very quiet throughout the night as well.

    Stayed in March 2022

  • Reviewed: 2 June 2021

    4.0
    I'll pay the few extra bucks to stay someplace else if I ever return to Springfield.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    Pictures on all the websites must be old. The pool is not in service, there isn't a continental breakfast and the parking lot needs attention. If the weather would've been nicer and warm, I would've asked for a refund since the pool wasn't open.

    A bed to sleep in, AC/Heat, shower and TV worked.

    Stayed in May 2021

  • Reviewed: 30 May 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Rooms was in bad condition. Stains n holes in blanket n carpet. Not well kept

    Location was convent

    Stayed in May 2021

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything's perfectly fine staff was great and the rooms are decent size beds are comfortable and they are working on update and things It looks really nice really nice the first time I've stayed out here or second time I should say excuse me sorry about that

    Stayed in April 2024

  • Reviewed: 1 April 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom didn’t meet my expectations tv or refrigerator worked

    Stayed in March 2024

  • Reviewed: 18 February 2024

    1.0
    Not worth my time or money!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Beds was the worst beds we ever slept in! My back still hurts after 24 hours later! When we tried to check in there was no one at the desk, we had to call the hotel phone and the guy that was running the desk was out in his car sleeping!

    Parking was ok…

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Everything was good:Rug need replacing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    RUG

    Staff

    Stayed in February 2024

  • Reviewed: 18 January 2024

    1.0
    Stop don't go here!!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything, 10 degrees and the heat doesn't work, water doesn't get hot and the assistant manager wasn't much help and refused change my room. I DO NOT RECOMMEND THIS HOTEL TO ANY ONE!!!

    Nothing!!!!

    Stayed in January 2024

  • Reviewed: 12 January 2024

    2.0
    Make sure to check your bed sheets and bed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Was very disappointed when we got in our room. When pulling down the covers on the bed, one had hair all over the bed sheets and the other bed had stains all over the sheets and even had snot on one of the pillowcases. We called down to the front desk and told them but all they had was one room available up stairs and I’m disabled and can’t not walk the stairs; so she brought us new sheets and we had to make our own beds up. The bathtub really needs a good cleaning. And every time you sat on the bed it sounded like it was gonna fall in. Very very disappointed. Upon checking out we asked to speak to the manager and requested half our money back due to us having to make the beds up ourselves cause the staff didn’t do their job and we was informed that he would say something to his boss but their was nothing he could do. $85.00 a night plus a $50.00 deposit. Will NOT be going back to this place EVeR.

    Stayed in January 2024

  • Reviewed: 17 November 2023

    1.0
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 30 October 2023

    1.0
    Very poor
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was filthy. There was black mold in the bathroom. The bathtub was dirty and grimy.The floors were sticky and the sheets and towels were dirty. I had to to Walmart and buy towels, washcloths, sheets, and pillows because of the filth.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    I won't go back.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    One of the staff members had it i for me from the beginning. There was a 50.00 deposit taken from my card that was going to be back on the card 2 days ago. It has not been returned. He was hateful about all of it. He also stated that if I was not out of the room by 11 am "there would be trouble" . Being a federal employee years ago that was kinda funny.

    It was clean enough and close to everything.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    3.0
    Would NOT recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room was not clean. Floor was dirty, looked like hadn’t been mopped in forever. The maid came in and pulled the trash but just hung up the same wash cloth that had already been used. Tub had not been cleaned. Had to buy bleach spray and clean it myself before used the tub. Was said had breakfast.. no breakfast was provided. No coffee maker in room. Very disappointed in how the motel was advertised. Did not meet any expectations. It could be a nice place if you cleaned and repainted the rooms. Provide the free continental breakfast as advertised. And coffee pot in the room would be a wonderful addition. Ended up spending extra money that we did not really have to spare.

    Location was the only plus and staff was nice.

    Stayed in October 2023

  • Reviewed: 4 September 2023

    2.0
    It was acceptable but I wouldn't stay there again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like the breakfast was unavailable. One of the deciding factors on booking this location was the free breakfast that was not available nor offered.

    I liked the friendliness of the staff.

    Stayed in September 2023

  • Reviewed: 31 July 2023

    1.0
    Never again!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The place was falling apart, the service was bad and there was no food

    Nothing.

    Stayed in July 2023

  • Reviewed: 21 May 2023

    7.0
    The price was too high.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The price is too high.

    Not Applicable.

    Stayed in May 2023

  • Reviewed: 19 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The last room had hair in one of the beds. The bathroom was dirty and had hair on the wall. I had spoken with the front desk and they was only going to send me sheets for me to change. This time was a lot better. Clean bed and clean bathroom. The only issue was that I had one of the staff come into my room while I was in bed. He knocked on the door and then walked in. I told him that he shouldn't be doing that. Of course he didn't understand me due to him being from out of this country. Overall, this time was the best.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    3.0
    Poor
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No lamp or over head light worked.

    I can understand plaster or damage but nasty not clean do not understand. I own rental property and we killed 3 live roaches and there was dead bed bugs this time. Last time there were live ones. My husband and I have been there 4 or 5 different times. Was hoping to stay on and off while the construction job he is on. Repeat customers should be taken care of not this way with this motel or hotel.??

    Stayed in May 2023

Showing 1 – 25

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