1570 North Newport Road, Colorado Springs, CO 80916, United States
#54 of 96 hotels in Colorado Springs
Guests' ChoiceBased on 79 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.3
Facilities
8.4
Staff
8.5
Value for money
8.1
Free WiFi
7.5
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End of dialog contentReviewed: 8 April 2024
Irma
United StatesOne old man was very rude in the front desk One morning we ready to have breakfast and we are surprised the kitchen was closed whit no sign or notice latter somebody told us we can go to the next hotel to have breakfast we go and was to late most to everything was gone.
The location was very close to everything
Stayed in April 2024
Reviewed: 3 August 2023
Amy
United StatesStuff n things
Things n stuff
Stayed in August 2023
Reviewed: 16 July 2023
Doug
United StatesLittle far from all the fun thing in springs
Comfortable and clean
Stayed in July 2023
Reviewed: 29 April 2023
Omar
United Statesthey claimed I did not have a reservation and so I had to pay a different rate.
it was very clean.
Stayed in April 2023
Reviewed: 25 April 2023
Daniel
United StatesThe bed and pillows were lumpy and uncomfortable. And the curtains didn't block a lot of the morning sunlight.
Stayed in April 2023
Reviewed: 9 April 2023
Beverly
United StatesThe breakfast was good and the location was great for my needs.
Stayed in April 2023
Reviewed: 15 December 2022
Danny
United StatesThe reason I gave it a seven was my card my credit card was charged several charges for both rooms on each day putting a hold on money I had to borrow money for the rest of my trip because it wasn't available to me one room was supposed to be on my dad's card the other room on my card but for some reason the charge for both rooms was posted to my card that was the only reason I gave it a seven it was a real inconvenience for me
Comfort of rooms and staff
Stayed in November 2022
Reviewed: 12 November 2022
Mary
United Statesshower door leaked water all over floor. No protein for breakfast -eggs oils have been nice!
nice location
Stayed in November 2022
Reviewed: 19 September 2022
Silvia
United Statesthe doors of the rooms slams too much
Stayed in August 2022
Reviewed: 28 August 2022
Wayne
United StatesNo dislikes.
Great breakfast-managed excellent. Room interior colors soothing after busy time.
Stayed in August 2022
Reviewed: 19 January 2022
Harvey
United StatesBreakfast was great. I am a celiac and there isn't a lot to offer for me. But everyone else had a great breakfast. I missed room service everyday. But understand covid prohibits this. Staff was great.
Stayed in January 2022
Reviewed: 10 August 2021
Consuelo
United Statesfood was lacking-fresh fruit. realuize because of covid, but still shoould have had some fresh fruit. . ran short of eggs ours first morning, non available .
check in was great.. room was comfortable
Stayed in August 2021
Reviewed: 12 July 2021
Connie
United StatesNot much choice at breakfast. The pull-out bed was incredibly uncomfortable. The air conditioner wouldn't turn off, so had to be manually turned off.
We were greeted in a friendly manner when arriving. Free parking is an absolute plus.
Stayed in July 2021
Reviewed: 5 July 2021
Günther
United StatesThe very high Pet Charge
Was OK but nothing really special
Stayed in July 2021
Reviewed: 1 July 2021
Dj
United StatesThey were understaffed but we understood the situation due to covid.
The staff were very helpful despite being understaffed.
Stayed in June 2021
Reviewed: 25 June 2021
John
United StatesClean, Quiet. Room was nice. Staff was nice as well.
Stayed in June 2021
Reviewed: 22 June 2021
Sachin
United StatesPoor quality sofa bed. Their sofa bed was soo poor and was apparently so old that i could feel the springs. The mattress cover they gave was in very bad condition. There was no sheet to use on the sofa bed. Breakfast - We went for breakfast at 7 am in the morning, everything was almost finished. There was no bread, no oatmeal, no waffles nothing. All we could eat was last remaining 2 muffins and coffee. Never had a such a bad experience in breakfast in any hotel and that too early morning.
This was a nice place to stay. We were there for a night and it was clean and nice. Close to many eating joints. Gentleman at the reception was very nice and helpful. We did a last minute booking.
Stayed in June 2021
Reviewed: 16 May 2024
Zamudio
United Stateseverything was good no complaints
very nice my family enjoyed!!!!
Stayed in May 2024
Reviewed: 6 April 2024
Francisco
United StatesEverything Good!
Breakfast was good. Place is super nice. Will definitely stay at every Springhill Suite when I travel if available at our destination.
Stayed in March 2024
Reviewed: 19 December 2023
Esther
United StatesThe manager is rude and has no customer service skills. the room was supposed to be $114. They charged me three different times still has not returned my money. The deposit was 250 which they tried to charge two different times and then charged on a different card and the manager tried to tell me that is not what happened, and when I showed him my bank statements and card, he tried to argue. My money still has not been returned.
It’s was nice looking.
Stayed in December 2023
Reviewed: 3 October 2023
Ken
United StatesRoom was above meeting/party room. Large group smoking and drinking until close to 11. Could not sleep. Bed was extremely worn with “crater” in center.
Stayed in October 2023
Reviewed: 16 April 2023
Susan
United StatesThe lighting at the bathroom sink was harsh
Clean and comfortable. The layout of the room worked well for working and entertaining
Stayed in April 2023
Reviewed: 14 March 2023
Joe
United Statesno staff only person showed up for work. No breakfast. never stay at Marriott hotel again.
not much
Stayed in March 2023
Reviewed: 7 February 2023
Jensen
United StatesThey were rude at the front desk when I went to check in and acted like I was making up a confirmation number . they barely checked my booking.com info
I don’t know I didn’t stay there.The hotel didn’t have my reservation at all
Stayed in February 2023
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