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  5. Reviews of SpringHill Suites by Marriott Omaha East, Council Bluffs, IA

Reviews of SpringHill Suites by Marriott Omaha East, Council Bluffs, IA 3 stars

3216 Plaza View Drive, Council Bluffs, IA 51501, United States

#5 of 25 hotels in Council Bluffs

Guests' Choice

Review score

Based on 195 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 8 April 2024

    8.0
    Very comfortable, Clean, and roomy.
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The staff working breakfast, I overheard her make a comment “I won’t be feeding these children all day because their parents want to be slow”

    How much room and space we had in our room. It was very comfortable.

    Stayed in April 2024

  • Reviewed: 6 December 2023

    8.0
    Comfortable spot at a good price. Great when on a long drive.
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The pool area felt a bit lacking. Looks like the humidity of the pool was having an impact on the walls and ceiling.

    Good place to stop on a cross country trip. The beds were very comfortable.

    Stayed in October 2023

  • Reviewed: 15 September 2023

    8.0
    Great place to stay
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Needs some updating

    Friendly staff

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Overall a good stay
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast just ok, not great

    We had. King room with partial handicap room perfect for us. They just need to add a rubber mat for non slippery tub

    Stayed in September 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like that I was not made aware of the deposit. Went from 480 to 550. I am still waiting for the deposit back. I will probably never stay here again when I can stay down the street for less and have the exact same amenities with out the deposit. We are a family and paying that deposit cut into money we could have used for food and fun on our vacation.

    The pool was nice breakfast was good staff friendly.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Friendly, comfortable and secure accommodations.
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night

    Hallway carpet could’ve used a vacuuming. Had to go downstairs three times to get back into my room

    Didn’t have breakfast. My door lock needed the battery changed and that was taken care of very efficiently. The room size and set up was very nice.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    7.0
    Good location.
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 1 night

    The air conditioner barely worked, so the room was hot & uncomfortable. Pool was over chlorinated. No outlets to plug in devices could be located by either bed.

    Location to MAC was perfect. Plenty of parking was available. Reception staff was friendly.

    Stayed in July 2023

  • Reviewed: 30 May 2023

    9.0
    Comfortable and clean stay
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub jets did not work and swimming pool was cloudy during our visit.

    Hotel and room were very clean.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    8.0
    the only problem I really had was the unsupervised small children in the hot tub. I was hit with a football ( thrown fro
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    shower needed to be cleaned between.

    the amenities

    Stayed in May 2023

  • Reviewed: 29 May 2023

    9.0
    It was easy to get to and the people were great!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    You can hear every room above, below, and beside you.

    It was super close to our destination and after we checked in we discovered quite a bit more to explore in the vicinity.

    Stayed in May 2023

  • Reviewed: 23 May 2023

    7.0
    Hotel was good. Management very poor
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Construction Noise so bad had to leave. Management didn't care and made sarcastic remarks

    N/A

    Stayed in May 2023

  • Reviewed: 1 May 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Wanted more hot breakfast food options.

    Cozy, friendly

    Stayed in April 2023

  • Reviewed: 25 April 2023

    7.0
    A pretty good place.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    We had to call maintenance about the toilet which seemed to fill it's tank at odd times even though it had not been flushed.

    It was a nice space with plenty of room and the usual amenities. The staff was friendly and helpful

    Stayed in April 2023

  • Reviewed: 20 March 2023

    7.0
    Nice place to stay but very busy.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    breakfast was cold

    close to my destination

    Stayed in March 2023

  • Reviewed: 20 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was full of little kids. one of are main reasons for staying and we couldn't even use it

    Staff was great

    Stayed in February 2023

  • Reviewed: 24 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    wanted a restaurant on property

    it was very nice.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Wished hhad more variety breakfast. Like omlets, pancakes and waffles .

    It was convenient for us at time. Nice living room, bed comfortable.

    Stayed in January 2023

  • Reviewed: 16 October 2022

    9.0
    relaxing
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Ms

    it’s was clean and the staff was very friendly

    Stayed in October 2022

  • Reviewed: 29 September 2022

    9.0
    Will stay again, great location and friendly staff.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    The hot tub was down for repair. We always try to stay where there is a hot tub so this was a let down. The breakfast was only fair at best.

    The staff is what made the stay wonderful. The hotel was clean and comfortable but it was the staff that did a wonderful job of making you feel welcome. Being able to park my Harley Davidson motorcycle upfront under the awning is a big plus that I will remember for my next trip. I stay in that area often.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    9.0
    will stay again
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    everything ok

    well kept good staff

    Stayed in September 2022

  • Reviewed: 26 August 2022

    9.0
    Passing through to Michigan
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Drain in shower was very slow, pooled up quickly.

    Room was spacious and beds comfortable. Liked the microwave and fridge. Jacuzzi was nice, but water feature in pool area was very loud, so not so relaxing in jacuzzi. Breakfast was good, coffee needs to be hotter.

    Stayed in August 2022

  • Reviewed: 15 August 2022

    8.0
    decent stay!
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the breakfast was a big let down. there wasn’t much variety to pick from (one kind of fruit, only milk as a cold option), cereal was dry, and French toast soggy. we just chose to eat something else which stinks when you’re already paying a big price for a room it’s nice to have breakfast taken care of in the bill too. the bathroom could’ve been cleaner. there were hairs in our shower from previous guests.

    good location for passing through- next to lots of food and a big pass pro. not far off the interstate. staff was friendly, check in was fast and efficient, and beds were comfy!

    Stayed in August 2022

  • Reviewed: 11 August 2022

    9.0
    This is a very nice hotel, and it was a pleasure to stay here.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    The room refrigerator should sit on a table. It is nearly impossible for older people to get down on the floor to get their food and then get back up again. The refrigerator is on the floor in every hotel we have stayed in. I am 82 years old, and it's getting harder and harder.

    Delicious and well organized.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Breakfast area designed for large groups. Couples and individuals forced to eat at the bar, Clumsy! Only yogurt was unsweetened and from a large bowl. Hot foods only available as prepackaged. should be better at these prices. cups for juice too small. Insufficient variety of baked goods.

    Great room. Very spacious. Lots of counter space in bathroom. Comfortable couch. Good bed.

    Stayed in August 2022

Showing 1 – 25

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