3216 Plaza View Drive, Council Bluffs, IA 51501, United States
#5 of 25 hotels in Council Bluffs
Guests' ChoiceBased on 193 hotel reviews
8.4Cleanliness
8.9
Comfort
9.1
Location
9.1
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 8 April 2024
Diana
United StatesThe staff working breakfast, I overheard her make a comment “I won’t be feeding these children all day because their parents want to be slow”
How much room and space we had in our room. It was very comfortable.
Stayed in April 2024
Reviewed: 6 December 2023
Daniel
United StatesThe pool area felt a bit lacking. Looks like the humidity of the pool was having an impact on the walls and ceiling.
Good place to stop on a cross country trip. The beds were very comfortable.
Stayed in October 2023
Reviewed: 15 September 2023
Jackie
United StatesNeeds some updating
Friendly staff
Stayed in September 2023
Reviewed: 2 September 2023
Faye
United StatesBreakfast just ok, not great
We had. King room with partial handicap room perfect for us. They just need to add a rubber mat for non slippery tub
Stayed in September 2023
Reviewed: 7 August 2023
Mary
United StatesI didn't like that I was not made aware of the deposit. Went from 480 to 550. I am still waiting for the deposit back. I will probably never stay here again when I can stay down the street for less and have the exact same amenities with out the deposit. We are a family and paying that deposit cut into money we could have used for food and fun on our vacation.
The pool was nice breakfast was good staff friendly.
Stayed in August 2023
Reviewed: 7 August 2023
Laura
United StatesHallway carpet could’ve used a vacuuming. Had to go downstairs three times to get back into my room
Didn’t have breakfast. My door lock needed the battery changed and that was taken care of very efficiently. The room size and set up was very nice.
Stayed in August 2023
Reviewed: 24 July 2023
Melanie
United StatesThe air conditioner barely worked, so the room was hot & uncomfortable. Pool was over chlorinated. No outlets to plug in devices could be located by either bed.
Location to MAC was perfect. Plenty of parking was available. Reception staff was friendly.
Stayed in July 2023
Reviewed: 30 May 2023
Rachel
United StatesHot tub jets did not work and swimming pool was cloudy during our visit.
Hotel and room were very clean.
Stayed in May 2023
Reviewed: 30 May 2023
Niccole
United Statesshower needed to be cleaned between.
the amenities
Stayed in May 2023
Reviewed: 29 May 2023
Davina
United StatesYou can hear every room above, below, and beside you.
It was super close to our destination and after we checked in we discovered quite a bit more to explore in the vicinity.
Stayed in May 2023
Reviewed: 23 May 2023
Jeff
United StatesConstruction Noise so bad had to leave. Management didn't care and made sarcastic remarks
N/A
Stayed in May 2023
Reviewed: 1 May 2023
Hunter
United StatesWanted more hot breakfast food options.
Cozy, friendly
Stayed in April 2023
Reviewed: 25 April 2023
Walter
United StatesWe had to call maintenance about the toilet which seemed to fill it's tank at odd times even though it had not been flushed.
It was a nice space with plenty of room and the usual amenities. The staff was friendly and helpful
Stayed in April 2023
Reviewed: 20 March 2023
Dee
United Statesbreakfast was cold
close to my destination
Stayed in March 2023
Reviewed: 20 February 2023
Jenise
United StatesHot tub was full of little kids. one of are main reasons for staying and we couldn't even use it
Staff was great
Stayed in February 2023
Reviewed: 24 January 2023
Terry
United Stateswanted a restaurant on property
it was very nice.
Stayed in January 2023
Reviewed: 2 January 2023
Connie
United StatesWished hhad more variety breakfast. Like omlets, pancakes and waffles .
It was convenient for us at time. Nice living room, bed comfortable.
Stayed in January 2023
Reviewed: 16 October 2022
Melanie
United StatesMs
it’s was clean and the staff was very friendly
Stayed in October 2022
Reviewed: 29 September 2022
Kassebaum
United StatesThe hot tub was down for repair. We always try to stay where there is a hot tub so this was a let down. The breakfast was only fair at best.
The staff is what made the stay wonderful. The hotel was clean and comfortable but it was the staff that did a wonderful job of making you feel welcome. Being able to park my Harley Davidson motorcycle upfront under the awning is a big plus that I will remember for my next trip. I stay in that area often.
Stayed in September 2022
Reviewed: 12 September 2022
Jeffery
United Stateseverything ok
well kept good staff
Stayed in September 2022
Reviewed: 26 August 2022
Cami
United StatesDrain in shower was very slow, pooled up quickly.
Room was spacious and beds comfortable. Liked the microwave and fridge. Jacuzzi was nice, but water feature in pool area was very loud, so not so relaxing in jacuzzi. Breakfast was good, coffee needs to be hotter.
Stayed in August 2022
Reviewed: 15 August 2022
Carly
United Statesthe breakfast was a big let down. there wasn’t much variety to pick from (one kind of fruit, only milk as a cold option), cereal was dry, and French toast soggy. we just chose to eat something else which stinks when you’re already paying a big price for a room it’s nice to have breakfast taken care of in the bill too. the bathroom could’ve been cleaner. there were hairs in our shower from previous guests.
good location for passing through- next to lots of food and a big pass pro. not far off the interstate. staff was friendly, check in was fast and efficient, and beds were comfy!
Stayed in August 2022
Reviewed: 11 August 2022
Wayne
United StatesThe room refrigerator should sit on a table. It is nearly impossible for older people to get down on the floor to get their food and then get back up again. The refrigerator is on the floor in every hotel we have stayed in. I am 82 years old, and it's getting harder and harder.
Delicious and well organized.
Stayed in August 2022
Reviewed: 2 August 2022
Dwight
United StatesBreakfast area designed for large groups. Couples and individuals forced to eat at the bar, Clumsy! Only yogurt was unsweetened and from a large bowl. Hot foods only available as prepackaged. should be better at these prices. cups for juice too small. Insufficient variety of baked goods.
Great room. Very spacious. Lots of counter space in bathroom. Comfortable couch. Good bed.
Stayed in August 2022
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