490 South Meadows Parkway, Reno, 89521, United States
#7 of 49 hotels in Reno
Guests' ChoiceBased on 143 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.0
Staff
8.7
Value for money
8.3
Free WiFi
7.0
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End of dialog contentReviewed: 14 May 2024
Rick
United StatesNeeds more variety. Same eggs and sausage every day for old
Stayed in April 2024
Reviewed: 6 May 2024
Graham
United StatesI don't have any complaints
Comfortable stay. Clean facility
Stayed in May 2024
Reviewed: 29 April 2024
Christine
United StatesNothing
Quiet, clean and close by access to many facilities
Stayed in April 2024
Reviewed: 8 April 2024
Carmen
United StatesConsider offering the complementary breakfast more hours on Sundays at least. We were fine but got to painfully witness how at least 3 families with small children came just when the staff was cleaning and they were not allowed to take anything. Moreover, the staff were rude and really in rush to clean the place. It was only minutes after 9:30 a.m. No idea what the time frame for the breakfast was but they could help those families.
The clean and well designed room. The front desk staff was kind and very helpful. The location.
Stayed in April 2024
Reviewed: 15 March 2024
Daniel
United StatesWe requested the room to be cleaned and new towels to be put in and we had to call the front desk to make it happen.
Room was awesome !!!
Stayed in March 2024
Reviewed: 26 November 2023
Lisa
United StatesA little too expensive, just to sleep and take a shower.
Good location. Clean
Stayed in November 2023
Reviewed: 25 November 2023
Jon
United StatesFood exactly the same all 3 days. Disappointing.
Beds
Stayed in November 2023
Reviewed: 18 October 2023
Shannon
United StatesThe price! Jeez
The hotel was nice, staff was excellent
Stayed in October 2023
Reviewed: 22 August 2023
Connie
United StatesWalls were a little thin. Could hear neighbors. It would have been nice to have a small refrigerator in the room.
Location was good. Close to the airport. Breakfast was good. Room was very nice.
Stayed in August 2023
Reviewed: 21 August 2023
Morrison
United StatesI am a US Army combat Veteran, I have stayed in hotels/motels all over the world. This, by FAR, was my best hotel experience EVER!!! Breakfast was STELLAR!!!
Isabella was INCREDIBLE, her knowledge of sites to see, activities and local events was KEY to our enjoyment of the facility. She should be selected for the Management Program ahead of her peers. Promote!!!
Stayed in August 2023
Reviewed: 11 August 2023
John
United StatesThe room was terriblly layed out, the refrigerator was small and did not offer enough settings, The air Conditioner was difficult to work with, The Shower Head was too high and did not offer enough settings. They said that they had no hand soap available. And, the staff did not seem to be overly friendly. The $8 parking fee really infuriated us on top of the already super high price for what we found in our stay. Keep charging for parking and not making hand soap available, on top of all these other anoying dissapointments and Marriott can count us out!
We liked the EV Charging availability and used it to charge our car. There were many places nearby that were convenient for buying things that were used.
Stayed in August 2023
Reviewed: 6 July 2023
Stephanie
United StatesFront Desk ladies - not great for Front Desk duties. Parking charge of $24 for 3 nights - no mention from Front Desk during checkin of where this Free parking was located. There was a Steak & Shake and a gas station next door and a mall across the street - but again no mention of where I was should park if I did not want to pay.
Rooms have been nicely updated and they are spacious. Very quiet from outside noise. Housekeeping staff were awesome - friendly and professional! However, the Front Desk staff during my stay might have well been zombies!! I used to work Front Desk during college so I get it, but the desk was never super busy. These ladies were half dead when interacting with them. NOT a great first impression for the hotel. Again, housekeeping staff were fantastic!
Stayed in July 2023
Reviewed: 30 June 2023
Gaylen
United StatesThe only thing I didn't like so much was the shower head--obviously that's really minor.
Room was new and very nice, with a good desk, sofa, walk-in closet. Breakfast service was better than most. Located right off freeway exit and lots of shopping nearby.
Stayed in June 2023
Reviewed: 28 June 2023
Greg
United StatesBrand new, clean
Stayed in June 2023
Reviewed: 27 June 2023
Justin
United StatesThe location was kinda far
Friendly staff Great rooms Front desk grave clerk was very helpfull
Stayed in June 2023
Reviewed: 17 June 2023
Edwin
United Statesto close to the elevator. hallway noise
Stayed in June 2023
Reviewed: 28 May 2023
Barbara
United Stateswould like vegetarian options for hot breakfast … and blueberries
comfortable, safe, convenient. I love thé bed and bedding.
Stayed in May 2023
Reviewed: 26 May 2023
Russell
United Stateslittle high in price
very clean
Stayed in May 2023
Reviewed: 15 May 2023
Kennetha
United StatesHad issues with the key card opening the room. It took several times scanning the card to open the door.
Hotel room was very clean and comfortable. Also in a convenient are near shopping and food.
Stayed in May 2023
Reviewed: 15 May 2023
Maria
United Statestoo expensive
geeat
Stayed in May 2023
Reviewed: 26 April 2023
Barbara
United Stateshad to pay to park my car in a not very secure lot
Stayed in April 2023
Reviewed: 17 April 2023
Brigid
United StatesWe were impressed with the cleanliness! Very quiet room! The room was a comfotable in size for a great value!
Stayed in April 2023
Reviewed: 16 April 2023
Diane
United Statesa fee for parking
very clean rooms and great bathrooms
Stayed in April 2023
Reviewed: 7 April 2023
M
United StatesI stayed three nights. The breakfast was good but the same thing every day. At both check in and check out, I had to wait over 10 minutes for someone to come to the front desk since I needed printed receipts.
Everything was clean, comfortable, and in a good location. The staff were all friendly.
Stayed in April 2023
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