3636 Northwest Loop 410, San Antonio, TX 78201, United States
#37 of 319 hotels in San Antonio
Guests' ChoiceBased on 813 hotel reviews
8.6Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
9.1
Value for money
8.6
Free WiFi
10.0
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End of dialog contentReviewed: 6 June 2024
Gomez
United Statesthe shower tub was very slippery and do not have any grab bar, my little kid was fall but do not hurt..... after this everything was great, room, breakfast , staff, We leave happy
Breakfast was good and the room very clean
Stayed in June 2024
Reviewed: 28 May 2024
Jesus
United StatesNo question ask
Front desk was amazing with communication 😊
Stayed in May 2024
Reviewed: 20 May 2024
Coronado
United StatesMy fiance suggested more options for breakfast.He enjoyed the breakfast for the few days we were there but was hoping for like bacon and like different breading and muffins. The waffles took awhile to toast and he felt like they were stale.
Loved yall offered a complimentary breakfast.The room was clean and very comfortable. The housekeeping employees were always making sure everything was presentable and we were asked multiple times if we were needing fresh towels or linens.Loved the surrounding stores we didn't have to go far to experience new things longest drive was 15 minutes yalls location is very convenient.Defiantly will be booking again.
Stayed in May 2024
Reviewed: 19 May 2024
Tyese
United StatesWhen I first arrived and walked in the building, I smelled cigarette smoke, but I think when the contractors were working outside the building it could have traveled inside.
The breakfast was good! They had a variety of things to choose from.
Stayed in May 2024
Reviewed: 16 May 2024
Armando
United StatesParking lot
Location
Stayed in May 2024
Reviewed: 13 May 2024
Bobby
United StatesBathroom sink was a lil slow at letting water down the drain, but nothing majo that couldn't be fixed
Room was clean and comfy, clean linen, and towels! Bed and pillows were so comfortable
Stayed in May 2024
Reviewed: 7 May 2024
Nella
United StatesI can’t no say nothing bad, the people there was awesome, helpful.
Everything was good as planned
Stayed in May 2024
Reviewed: 1 May 2024
Gonzales
United StatesThe people in the hallway running
It was clean
Stayed in April 2024
Reviewed: 25 April 2024
Elizabeth
United StatesClean
Stayed in April 2024
Reviewed: 22 April 2024
Rene
United StatesNothing was unsatisfactory.
Comfortable beds. Good breakfast. Felt at ease in the room.
Stayed in April 2024
Reviewed: 20 April 2024
Joshua
United StatesThe tv could have been larger and in a better position.
Everything was fresh for breakfast, the beddings were nice and clean with a crisp. The staff was phenomenal.
Stayed in April 2024
Reviewed: 20 April 2024
Neason
United StatesThe room had 2 air conditioners units right outside the windows
Was not the most clean facility that I have been in
Stayed in April 2024
Reviewed: 15 April 2024
Maria
United StatesConstruction but that’s temporary
Everything was clean and staff was all nice and polite
Stayed in April 2024
Reviewed: 11 April 2024
Peggy
United StatesEverything was great!
Clean and comfy, staff kind and accommodating. Ten minutes to the airport
Stayed in April 2024
Reviewed: 8 April 2024
David
MexicoNever clean my room and stay 3 days And the elevator is very old
Location are great
Stayed in April 2024
Reviewed: 5 April 2024
Katelin
United StatesIt was great! And the staff did an amazing job.
Stayed in February 2024
Reviewed: 21 March 2024
Edith
United StatesVery nice and clean
Stayed in March 2024
Reviewed: 19 March 2024
Cordova
United StatesThe breakfast, was not much to choose from.
Love the convenient location everything was close by
Stayed in March 2024
Reviewed: 11 March 2024
Jessica
United StatesEveryone was super friendly
Stayed in March 2024
Reviewed: 8 March 2024
Joy
United StatesThe shower room is very small in Room 500. The drain emptied slowly. The hideabed sofa is so deep, we had to put pillows behind us to sit up at the edge of it rather than slouching. Would have been nice to enjoy our breakfast outdoors, since the weather was so nice. Also would have been nice to be able to sit by the pool, but it was off-limits due to construction on the front entryway.
It was spacious (except the shower room), comfortable, and quiet. The hotel has a nice exercise room. The full breakfast bar had much to offer and even gluten free items!
Stayed in March 2024
Reviewed: 5 March 2024
Odom
United StatesThe breakfast could use some upgrading
Everything but the breakfast
Stayed in March 2024
Reviewed: 29 February 2024
Melissa
United StatesWe loved the room, can't wait to come back!
Stayed in February 2024
Reviewed: 26 February 2024
Chenxin
United StatesIf it is necessary to point out what needs to be improved, it is that the hotel can consider upgrading the TV in the room. Nowadays, TVs are also enough. It would be better to upgrade them to 43-inch or 55-inch ultra-thin TVs. These changes can enhance the sense of technology in the room.
The biggest feature of this hotel is that it is very clean. After entering the room, it can be seen that the facilities have been used for a period of time, but they are still very new. They are very clean. After careful examination, no stains were found. The style of the TV is not new, but when used with a set-top box, it has a high fluency. The mattress is soft and long enough. The height of the pillow is also satisfactory. The writing desk is very long, and the chair is easy to move. This one-bedroom suite can actually accommodate 6 people under the condition of efficient use of space. So the price is very acceptable. You can find everything you need in the room. The staff here are very friendly.
Stayed in February 2024
Reviewed: 25 February 2024
Michael
United StatesThe same breakfasts Monday-Friday and a little change on the weekends.
The hours of the breakfast
Stayed in February 2024
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