2437 Metrocentre Boulevard, West Palm Beach, FL 33407, United States
#29 of 120 hotels in West Palm Beach
Guests' ChoiceBased on 465 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.7
Value for money
8.0
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End of dialog contentReviewed: 30 May 2022
Latoya
United StatesNone
Everything was good
Stayed in May 2022
Reviewed: 22 May 2022
Fran
United KingdomWhen we checked in, no information was given on breakfast/check out/where the lift was…basic info that in our experience is standard when checking in but not a big deal. We just asked the questions!
We booked this hotel last minute as our intended Airbnb fell through. The price was definitely worth the value considering the amazing breakfast, clean and comfortable rooms and ease of check in/check out with the staff
Stayed in May 2022
Reviewed: 29 April 2022
Victoria
ColombiaI didn´t like breakfast, very poor.
Stayed in April 2022
Reviewed: 21 April 2022
Kelly
United StatesSCREAMING KIDS IN THE HALLWAYS AND ROOM NEXT DOOR ALL NIGHT LONG
Stayed in February 2022
Reviewed: 25 March 2022
J
United StatesMy family and I tried to have a small picnic at one of the tables around the pool, but where rudely disturbed by a few guys who didn't seem to even be real quests. A couple of them pulled out chairs and started smoking marijuana right in front of us and our children. One guy made me feel extremely uncomfortable because he kept staring our way and I believe that he was throwing up gang signs. Obviously I got my family away from the pool area ASAP. My son and my wife went back down stairs a little bit later to see the same guys roaming the halls and getting on and off the elevators. ABSOLUTELY NO SECURITY ON PREMISES AT ALL!
My check in was good the front desk clerk was very helpful.
Stayed in March 2022
Reviewed: 14 January 2022
Shannon
United StatesFound a used condom on the floor by the bed.
Stayed in December 2021
Reviewed: 11 January 2022
Noemi
United Statesnothing
located
Stayed in January 2022
Reviewed: 31 December 2021
Alexandria
United Statesthe breakfast buffet was kinda bad
close to the airport and very clean and wonderful customer service
Stayed in December 2021
Reviewed: 30 December 2021
Frank
United Statespillows and bed size..
Stayed in December 2021
Reviewed: 30 October 2021
Anthony
United StatesThe pool and could have been cleaner.
Stayed in October 2021
Reviewed: 28 October 2021
Cynthia
United StatesCoffee wasn't good
Great location
Stayed in October 2021
Reviewed: 25 October 2021
Meredith
United StatesThe back door/pool key card access was not working but you just had to go around to the side door
Very clean and convenient location. Very friendly staff.
Stayed in October 2021
Reviewed: 23 October 2021
Marie
United StatesBreakfast ended to early
Complimentary snack and breakfast
Stayed in October 2021
Reviewed: 19 October 2021
Margaret
JamaicaThe lack of housekeeping for the rooms.
Would have liked more breakfast options but with covid-19 I understand things have changed. Was happy with coffee, fruit, and the friendly staff.
Stayed in October 2021
Reviewed: 28 September 2021
Mike
United StatesMaybe it was covid concerns. But getting trash out and clean towels and bath wares in was an issue that should have been more clearly covered. Fire alarm went off twice.
Proximity to everything was convenient. The staff was helpful and was always willing to help.
Stayed in September 2021
Reviewed: 22 August 2021
Frances
United StatesThe bagged breakfast. Breakfast was advertised. Should be clear on the type of breakfast to be expected.
Clean rooms and nice staff.
Stayed in August 2021
Reviewed: 14 August 2021
Randy
United Statesonly thing wrong was that no breakfast other than a small bag with a little stuff in it. reason was due to covid no complaints here though. Didnt change how our stay was
We stayed 17 nights and were very happy with everything. Had our whole family (5 with a 1 yr old)in the one suite and had a great stay. Room was clean. Staff was outstanding and extremely helpful at all times night and day. Had handle break in toilet but steve - at front desk replaced it personally within 15 minutes. Steve was awesome- always ready and willing to help in anyway. We’ll definitely come back!
Stayed in July 2021
Reviewed: 31 July 2021
Judith
United StatesWe were swimming and there were people out there smoking weed. Not good for all the kids to see and breath.
Need some protein for breakfast. I am a diabetic. Too many carbs. Also need more than one washer and dryer. I left with wet clothes in a bag that had to sit in our hot car that day because we weren't going straight home
Stayed in July 2021
Reviewed: 27 July 2021
Julene
United StatesSpringhill has misleading information about breakfast, it was a bag of snacks which we couldn't eat for 9 days. The carpet, trundle bed mattress and furniture was stained. Furniture should be washable material, no carpet.
The staff were courteous, the hotel lwas clean, the location was very good.
Stayed in July 2021
Reviewed: 25 July 2021
Jeff
United StatesNothing
From the moment we walked in we felt welcomed. The front desk clerk was fantastic and I regret not getting him name. He was accommodating, informative and very friendly. Very clean and rooms were the perfect size to accommodate our family.
Stayed in July 2021
Reviewed: 18 July 2021
Greg
United StatesFitness center was hot and needed towels and missing weights.
Staff was great !!! Good location. Clean rooms.
Stayed in July 2021
Reviewed: 17 July 2021
Trisha
United StatesI know it had to be because of COVID but the breakfast grab bags wasn’t what we were expecting
Room size was great and I loved that it was close to the attraction we came to visit
Stayed in June 2021
Reviewed: 15 July 2021
Terry
United StatesMy fridge didn’t work and all the money they charge for rooms the breakfast sucked as well
Stayed in June 2021
Reviewed: 12 July 2021
Bradtesha
BahamasWe found a piece of chicken and s cup cake wrapping under the pull out couch.
The staff was awesome
Stayed in July 2021
Reviewed: 26 June 2021
Gail
United StatesAdvertising didn't say Studo Suite, it was misleading when expecting a Suite & end up being Studio
Stayed in May 2021
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