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Reviews of Springhill Suites by Marriott Chicago Schaumburg/Woodfield Mall 3 stars

1550 McConnor Parkway, Schaumburg, IL 60173, United States

#17 of 31 hotels in Schaumburg

Guests' Choice

Review score

Based on 210 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 10 June 2024

    9.0
    An experience I would like to try it again
    • Business trip
    • People with friends
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Even though the breakfast was good, it would be better to clarify the any of the contents of pork. As that we are Muslim we don’t eat pork at all.

    The hotel is marvelous , I stayed one day but it was very good experience. The beautiful lady at the from disk (Narjis) was very helpful to allowed us for late checkout

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Overall all ok
    • Business trip
    • Solo traveller
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast can be improved

    Parking and silence for sleep

    Stayed in June 2024

  • Reviewed: 2 April 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    Stayed there before. very nice, close to where we needed to be that weekend. will stay again if needed!

    Stayed in March 2024

  • Reviewed: 12 February 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Adapted Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    The whole hotel was a bit on the older side. Our bathroom fan was quite loud.

    Spacious room. Affordable price.

    Stayed in January 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Business trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 3 nights

    sofa / sleeper was wore out uncomfortable to sit on toilet did not shut down properly room was smaller than I was expecting

    Staff -especially Seth, was exceptional & went out of their way to assist several times, in many ways

    Stayed in February 2024

  • Reviewed: 29 November 2023

    8.0
    Convenient for visiting family
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 8 nights
    • Submitted via mobile

    We arranged for housekeeping to come every other day. In our 8 night stay they never came.

    Spacious room

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    It was nice
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The couch was very uncomfortable and uneven, and about every 40 minutes a loud noise came from the refrigerator woke me up in the night several times!

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Very good
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pullout was stained and the mattress was very thin and worn down. That's really my only complaint.

    The front desk staff were so friendly and professional. We felt welcomed right from check-in. Extremely good value and great location!

    Stayed in November 2023

  • Reviewed: 25 September 2023

    7.0
    I already done that.
    • Leisure trip
    • Group
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    My room was very cold. The heat wasn't working very good. I came back home with sore throat and nose all stopped up. Everything else was very good.

    Was good.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The hallway smell. It was horrible. The carpets definitely need to be ripped up and replaced. I also hated having carpet in the rooms. They are just horrible places for germs to hide. Plus it's easier to clean floors that are not carpeted. When you have a pool don't have carpet. Also a removable shower head would be nice so we could make sure we are really cleaning the showers. There are so many ways to make cleaning more effective and efficient. Leading into time and money saving.

    I liked having the sofa to sit on and the little table for games. There were a lot of us and having the sofa let us hang out without sitting on other people's beds.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Room was freezing, kept turning thermostat up, but still ran almost constantly. Pillows were very flimsy had to stack them to get comfortable.

    Breakfast was delicious, offered plant based milk options. Room was spacious and had a nice layout.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Couch bed not very comfy

    Comfortable beds

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Was a nice place to stay.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Big gaps under doors so the noises from the hall could be heard. Breakfast area is very small with not enough sitting. Many people had to stand eating.

    Clean comfortable rooms.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    7.0
    Great location but hotel could use some updating
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    We had 3 rooms. One we needed to use the sofa bed. I had specifically asked and made sure we had three beds in that room. The sofa bed was broken and dirty when we went to use it. Told the front desk about the problem and they were supposed to fix it, as they also said that room was listed for them as needing repairs. It did not get fixed by the time we returned for the evening. They couldn’t do anything about it as they said the room with extra beds was locked and they couldn’t get in. They did end up refunding one night but we still had to sleep one of our party in a room with others. Not a great situation for us. There were other repairs that should be done.

    Great location! Lots of shopping and restaurants.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 8 nights

    we stayed for a week and we had to keep getting our key card reset about 5 times, after the 3rd time it was very irritating especially getting to your room and having to go back down to get it reset. Housekeeper was very loud, there would be a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room was loud, people were doing laundry at 5:30 in the morning.

    the location was great, in the center of everything, breakfast was good, staff is friendly.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Overall I would stay here again
    • Leisure trip
    • Group
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not much options

    The room was extremely clean and lot of space for my family

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I was extremely concerned upon check-in when my hotel key opened a room that was already occupied at 11:00 pm at night. That should never happen!

    Convenient

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Great! with a minor hiccup.
    • Business trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 1 night

    Our TV kept going in and out. It was late night and they said they would switch it out in the morning but we we checking out that day. So, we were not happy campers because we could never finish a movie!

    Service and cleanliness. Location was great also.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Rooms will not be cleaned unless one requests

    Front desk staff were friendly

    Stayed in June 2023

  • Reviewed: 19 June 2023

    9.0
    9 out of 10
    • Business trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 3 nights

    Though it's pretty clean, no dust, no bug, but I feel itchy when I sleep on the bed. Also, there are some weird smell in the building, at the beginning I thought it's the smell of America, but after these days I live in other place, I think it's not normal.

    Front desk is friendly, I can get the answer easily from her. Breakfast is kind of salty, I think it's the difference between Eastern and Western. But the oat milk is awesome, I love it so much!

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night

    More breakfast options

    It was clean spacious and had breakfast

    Stayed in June 2023

  • Reviewed: 27 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Suite with Sofa Bed
    • Stayed 4 nights

    Little problem upon check in which was solved by the InCharge in a professional way.

    Excellent breakfast, nice staff, safe area, clean quiet room

    Stayed in May 2023

  • Reviewed: 15 May 2023

    8.0
    Very comfortable and pleasant
    • Business trip
    • Couple
    • Double Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Kitchen amenities not great

    The location was hood and the breakfast was adequate when you are in a hurry for business

    Stayed in April 2023

  • Reviewed: 22 April 2023

    9.0
    An enjoyable time was had by all.
    • Leisure trip
    • Group
    • Double Suite with Sofa Bed
    • Stayed 4 nights

    The breakfast was very good. It was next to the lobby, clean with a variety of dishes that were very tasty.

    Stayed in March 2023

Showing 1 – 25

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