The breakfast & that only the last day when I did want to eat breakfast the orange juice machine was out of order also the carpet needs to be cleaned better in the halls ways it have a wet smell

I liked that the room was spacious

Stayed in April 2024

Rooms just a little dated

Good

Stayed in March 2024

The staff was nice and helpful with parking and the airport shuttle.

Stayed in January 2024

One thing we did notice was how far everything was from the hotel at least 30 minutes+ but we were only 5 minuets away from Hobby air port. Overall that was a plus.

Overall we enjoyed our stay. It was our first time in Texas and we were very adamant about choosing a place that was clean throughout the entire hotel along with good customer service at the front desk and with the remaining staff.

Stayed in October 2023

Breakfast was weak. Room had a very loud air conditioner..

Great location.

Stayed in October 2023

Near to airport

Friendly staff especially the receptionist.

Stayed in September 2023

Lack of breakfast food, staff constantly trying to keep up with the demand.

Clean room, great shower

Stayed in September 2023

Air freshener in AC vent - way too strong.

Shuttle to airport

Stayed in August 2023

I did not like the size of the bathroom. Also, The door would not close without some force and there was a towel shortage on the night we arrived. When dealing with a larger family showers can be challenging with bathing in such a small shower/toilet space.

I like that the room was big enough for my family of 6. I was glad to have a fridge for their snacks and I was glad to have a microwave for my little ones. The bed was comfortable and the air conditioner was able to maintain a good temperature in the room

Stayed in July 2023

The elevator went out and the other made sounds like it was on its last leg.

Easy to get shuttle and great value for the money. Updated and clean. They offer happy hour and continental breakfast. Friendly staff.

Stayed in June 2023

One of the elevators went out and the second one was not reliable. Overall it was not bad just walking up to the 5th floor was an ordeal for some of disabled in my party. The staff was courteous and was reliable in relaying information about the elevator.

Overall clean and updated. Friendly staff and very helpful. Mr Vernon has an uplifting spirit and was kind, courteous. I would stay there again.

Stayed in June 2023

One elevator was out of service. The other elevator was barely working. It jerked when it moved. My in-laws took the stairs up to the 4th floor because it scared them the first time they rode it. Also, there were cigarette ashes shoved into the bathroom door stop. Why didn't the cleaning person notice it?

The kitchenette.

Stayed in June 2023

Pool was packed all day since our arrival at 3 pm.

Great room! Spacious and confortable beds! Breakfast served none stop till 10 am.

Stayed in June 2023

The bathroom was very small. However, it was clean!

The property was clean. The staff was very nice. No issues!

Stayed in June 2023

palm trees, pool, security at night, good breakfast, coffee in room

Stayed in March 2023

Pool outside

Room

Stayed in March 2023

The elevator is aged but works fine.

The room was very confortable. The appartment style of the room with a kitchen and a bed sofa is very functional. The staff is very helpful and i very much apresciated the shuttle service.

Stayed in January 2023

I thought the rooms had queen size beds. They were full. We didn't sleep well not much room in the beds. The air-conditioning unit stuck out to touch the bed. Had to crawl in from the foot of the bed. Only one chair in the room. No table.

Breakfast was plentiful and lots to choose from.

Stayed in January 2023

The elevators were a little scary. They constantly beeped when we got in and were a little noisy. The floor had a musky smell. The air conditioning was not great so we were hot sleeping.

Shuttle service to the airport. Plenty of sleeping areas for 5 people. The breakfast was good. Excellent price.

Stayed in August 2022

I was given the wrong room upon arrival. The towels were not clean and it was rather stuffy and warm in the rooms. The smelled like mildew.

Stayed in June 2022

The evening lady Vernice or whatever her name is. She didnt want to give me her name or was she wearing a name tag. Her attitude was UNPROFESSIONAL,STANK AND UNACCEPTABLE!! And when we checked in our room we only had one face towel. So when I saw the cleaning lady the next , while she was cleaning. She gave me the last two face towels she had on her cart. So yes everyone didnt get a face towel. We just used our big towels to wash up.

Breakfast .. Their was only one waffle maker. The line for waffles was at least 15 minutes. They need more waffle makers. They should also have at least 10-15 waffles pre-made under a warmer. they should also let guest know that their are towels at the pools so do not use the towels in the rooms. Shay at check in was very nice.

Stayed in July 2022

The handicap bathroom room is too small.

The breakfast was fair.

Stayed in June 2022

As I checked in late, there was no place to get a meal within walking distance. Denny's was the closest, but still far. Ended up getting wine and cheetos from hotel mini market. PS the shuttle driver did offer to stop at a gas station on the way to hotel.

Breakfast was good in the morning.

Stayed in April 2022

Nothing

Stuff

Stayed in December 2021