My room did not get cleaned while I was out

Very friendly & accommodating staff

Stayed in May 2024

N/a

Attentive staff

Stayed in May 2024

A/C unit could be a little bit less loud. Wasn't really a problem for me ( Jan - Apr ), but in summer I think it could be pretty annoying. Electricity went off for a while, but not the fault off the hotel. There was a fire in an electrical substation.

The location was very good, right near the on-/offramp of CA-14. Close-by IHOP, Target, Boot Barn and multiple gas stations. The room was very nice and comfortable. Lots of charging outlets. Good bathroom, nice bed. If I'm ever in Lancaster again, I will definetly stay here.

Stayed in April 2024

My first rooms tv had a broken tv.

Everything was very clean and very quiet.

Stayed in May 2024

I loved everything

Stayed in May 2024

- key cards were not working for a few days - loud road noise

- clean - larger couch - breakfast

Stayed in April 2024

Nothing perfect

Great staff clean and comfortable

Stayed in April 2024

Bathroom was not in great repair. Shower surface scratched and shower curtain was jot waterproof

It was a basic Springhill Suites. Breakfast was actually better than normal with breakfast sandwiches and nice people.

Stayed in March 2024

Na

Breakfast

Stayed in April 2024

Nothing bad to say

Brilliant all round. Comfy, clean, spacious and nice staff. Good breakfast included. Would highly recommend.

Stayed in April 2024

The couches in our room were dirty with marks on them. There was a hole in the wall where the bathroom door handle would hit and it was there when we entered the room. The hotel needs some new carpeting in the hallway. The morning we were there many breakfast items were missing like cereal, orange juice etc. I asked if they were out and the answer was "waiting for a shipment to arrive"! If you are waiting then why don't they buy some items at a local grocery store?

It's nice to have breakfast available in the hotel but it's a standard buffet breakfast. The room is very comfortable and nice bed.

Stayed in March 2024

N/A

Did not eat in the hotel.

Stayed in April 2024

Tv location was weird

Stayed in April 2024

Breakfast was good for America measures. The room is comfortable, staff very welcoming.

Stayed in April 2024

Nothing

Nice wide room

Stayed in April 2024

I wish that you had an omelet bar like a few of our 9ther favorite hotels. Otherwise, we were incredibly happy.

The room was so comfortable and we really liked the choices at breakfast. In fact, we liked the waffles so much that we bought 3 pkgs of the Golden Malted pancake/waffle mix when we got home.

Stayed in March 2024

No overhead or far-reaching lighting. Each little area had a lamp or other light, but even with everything on, the place seemed dark to me.

Staff was very cheerful and helpful. Spacious suite.

Stayed in April 2024

The eggs and wait time at breakfast. Buy a couple more waffle machines and stop using powdered eggs. Charge a little more if you have to, just stop using powdered eggs!

perfect rooms to have multiple people stay. Comfortable sitting area.

Stayed in April 2024

Na

The service and nice people

Stayed in April 2024

The shared tv .it should be two tv

Love it great price big rooms the food was great they just needed two tv instead of sharing one rv in both sides of the room

Stayed in March 2024

It's great that they have coffee available at the breakfast bar and in the lobby throughout the day, but I found it to be a little weak but that is absolutely personal preference!

The hotel was in a great location - easily accessible (and great central location for restaurants and stores), but far enough from the freeway so as not to hear constant traffic noise. The facilities were clean and updated and very homey. The staff was exceptionally kind and helpful. Elizabeth was the first front desk person we encountered, and she was so friendly and didn't judge when she needed to come unplug our toilet within an hour of us checking in. Camilla, in charge of the breakfast bar, was so very thoughtful, making sure my kids had every comfort of home (including changing the TV to a cartoon and offering mini waffles instead of the regular size). We will definitely be staying at Springhill Suites again whenever we are in the area!

Stayed in March 2024

The vanity countertop was in very bad condition. It was separating from the backsplash in a very noticeable manner, and a pink streaky stain that seeped into the stone in that area made me think of blood. I wanted to change my room but decided not to make a fuss since I was only staying for the night.

The location

Stayed in February 2024

This review has been hidden because it doesn't meet our guidelines.

Soundproofing is somewhat lacking, but it did not bother us too much.

We felt welcomed by the check-in host, who went to check on our room to make sure all was right. And the room was fine; no problems. This might seem like a strange observation, but I must praise them for supplying decent toilet paper. Many of the hotels we have stayed in recently provided the flimsiest paper imaginable. But this SpringHill Suites uses Cottonelle, a major brand. Kuddos!

Stayed in February 2024